IT Business Relationship Manager
IT Business Relationship Manager

IT Business Relationship Manager

Welwyn Garden City Full-Time 42000 - 77000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead IT strategy and projects, ensuring alignment with business needs.
  • Company: Join a dynamic team in Welwyn Garden City, driving tech innovation.
  • Benefits: Competitive salary of £50-55K plus bonus; office-based role.
  • Why this job: Be the face of IT, making a real impact on business success.
  • Qualifications: Strong communication skills and experience in IT project management required.
  • Other info: No hybrid working offered; must be based in the office.

The predicted salary is between 42000 - 77000 £ per year.

Location: Welwyn Garden City

Salary: £50-55K plus bonus!

Management of a team of 2

Office based role (no hybrid working offered)

Purpose of job

The IT Business Relationship Manager (BRM) serves as the strategic and operational link between the UK business units and the global IT and Project Management Office (PMO). The role ensures that global IT strategies, programs, and innovations are understood, embraced, and effectively delivered at the local level. As the face of IT within the UK office, the IT BRM leads local implementation, represents regional business needs to global IT, and fosters collaboration between business stakeholders and technology teams. The ultimate objective is to maximise the value of technology in achieving corporate and regional business goals.

Principle responsibilities

  • Strategic Partnership & Planning
    • Act as the primary IT liaison for UK business units, building strong, trust-based relationships.
    • Support the adaptation and implementation of global IT strategies within the UK context.
    • Lead annual and multiyear IT planning efforts with local stakeholders, ensuring alignment with corporate direction.
    • Identify opportunities to leverage technology for operational efficiency, customer experience, and growth.
  • Project & Initiative Execution
    • Oversee the local execution of IT projects and programs, ensuring alignment with global scope, standards, and timelines.
    • Translate business needs into structured, well-defined project proposals and requirements.
    • Coordinate with project teams, vendors, and IT functions to ensure successful delivery.
  • Operational Leadership
    • Lead or coordinate UK-based IT team, ensuring focus, accountability, and delivery excellence.
    • Act as an escalation point for local IT issues, project risks, and service concerns.
    • Monitor and report on initiative performance and value realisation, conducting post-implementation reviews.
  • Communication & Change Management
    • Develop and execute local communication strategies to support IT rollouts and organisational change.
    • Translate technical concepts into accessible, business-friendly messages.
    • Act as a change leader, helping business users navigate and adopt new systems or processes.
  • Governance & Compliance
    • Ensure local IT activity adheres to global governance, compliance, and security policies.
    • Participate in local steering groups, project boards, or governance forums as required.

Performance measures

  • Stakeholder Satisfaction
  • Developed & Engaged IT Team
  • UK Alignment with Global IT
  • Business Engagement Coverage
  • On Time, On Budget Delivery
  • Quality of Project execution
  • Issue Resolution Rate
  • Communication Effectiveness
  • Post Implementation Review Completion
  • KPI’s monitored, actioned and reported on in agreed timeframes

Please apply to this advert if you are keen to be considered.

IT Business Relationship Manager employer: Reed

As an IT Business Relationship Manager in Welwyn Garden City, you will join a dynamic team that values collaboration and innovation. Our company fosters a supportive work culture where employee growth is prioritised through continuous learning opportunities and strategic involvement in impactful projects. With competitive compensation and a focus on aligning local initiatives with global strategies, we offer a rewarding environment for those looking to make a meaningful contribution to technology and business success.
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Contact Detail:

Reed Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land IT Business Relationship Manager

✨Tip Number 1

Familiarise yourself with the latest global IT strategies and trends. Understanding how these can be adapted to local business needs will help you demonstrate your strategic thinking during interviews.

✨Tip Number 2

Network with professionals in the IT and project management fields. Building relationships with current IT Business Relationship Managers or similar roles can provide insights into the expectations and challenges of the position.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully managed projects or led teams in the past. Highlighting your operational leadership skills will show that you're ready to take on the responsibilities of this role.

✨Tip Number 4

Research StudySmarter's values and culture. Tailoring your approach to align with our mission will not only make you a more attractive candidate but also demonstrate your genuine interest in joining our team.

We think you need these skills to ace IT Business Relationship Manager

Stakeholder Management
Strategic Planning
Project Management
Relationship Building
Change Management
Communication Skills
Operational Leadership
Technical Understanding
Problem-Solving Skills
Governance and Compliance Knowledge
Performance Monitoring
Team Leadership
Adaptability
Negotiation Skills

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of the IT Business Relationship Manager. Familiarise yourself with the key tasks such as strategic partnership, project execution, and communication management.

Tailor Your CV: Customise your CV to highlight relevant experience that aligns with the job description. Emphasise your skills in managing IT projects, building relationships, and leading teams, as these are crucial for this role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the company's needs and how your background makes you a perfect fit. Mention specific examples of past experiences where you've successfully managed IT initiatives or improved stakeholder engagement.

Highlight Soft Skills: In your application, don't forget to mention your soft skills such as communication, leadership, and problem-solving. These are essential for the role, especially since you'll be acting as a liaison between business units and IT.

How to prepare for a job interview at Reed

✨Understand the Role

Make sure you have a clear understanding of the IT Business Relationship Manager role. Familiarise yourself with the responsibilities, such as acting as a liaison between business units and IT, and be ready to discuss how your experience aligns with these duties.

✨Showcase Your Communication Skills

As this role involves translating technical concepts into business-friendly messages, prepare examples that demonstrate your ability to communicate effectively with both technical teams and non-technical stakeholders.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills and ability to manage projects. Think of specific instances where you've successfully led a project or resolved a conflict, and be ready to share these stories.

✨Research the Company Culture

Understanding the company’s culture is crucial. Look into their values and recent initiatives, especially in IT. This will help you tailor your responses and show that you’re a good fit for their team.

IT Business Relationship Manager
Reed
Location: Welwyn Garden City
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  • IT Business Relationship Manager

    Welwyn Garden City
    Full-Time
    42000 - 77000 £ / year (est.)
  • R

    Reed

    1000+
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