Senior CRM Executive

Senior CRM Executive

Birmingham Full-Time 28000 - 40000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead creative campaigns targeting new and lapsed customers.
  • Company: Join a well-known retailer with a strong market presence.
  • Benefits: Enjoy a competitive salary and hybrid working options.
  • Why this job: Be part of a dynamic team driving personalisation in marketing.
  • Qualifications: Experience in CRM and campaign management is essential.
  • Other info: Work in a vibrant office environment three days a week.

The predicted salary is between 28000 - 40000 £ per year.

A household name retailer is seeking a Senior CRM Executive to join their Automation team!

As the Senior CRM Executive, you will work on the end-to-end campaign lifecycle, specifically focused on new or lapsed customers, offering you the chance to be creative and drive greater personalisation.

Salary: £35,000 - £40,000

How to apply: Please register your interest by sending your CV to Adam Osborne at Harnham via the Apply link on this page.

Senior CRM Executive employer: Harnham - Data & Analytics Recruitment

As a leading household name retailer, we pride ourselves on fostering a dynamic and inclusive work culture that encourages creativity and innovation. Our Birmingham location offers a hybrid working model, allowing for flexibility while being part of a collaborative team dedicated to personalisation in customer engagement. With competitive salaries and opportunities for professional growth, we are committed to supporting our employees in achieving their career aspirations.
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Contact Detail:

Harnham - Data & Analytics Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior CRM Executive

✨Tip Number 1

Familiarise yourself with the latest CRM tools and technologies. Being well-versed in platforms like Salesforce or HubSpot can give you an edge, as you'll be able to demonstrate your technical skills during discussions.

✨Tip Number 2

Showcase your creativity by preparing examples of past campaigns you've worked on. Be ready to discuss how you personalised customer experiences and the results achieved, as this will highlight your ability to drive engagement.

✨Tip Number 3

Network with professionals in the CRM field. Attend industry events or join relevant online forums to connect with others who may provide insights or even referrals for the position at StudySmarter.

✨Tip Number 4

Research the company’s current CRM strategies and campaigns. Understanding their approach will allow you to tailor your conversations and show how you can contribute to their goals effectively.

We think you need these skills to ace Senior CRM Executive

Customer Relationship Management (CRM)
Email Marketing
Campaign Management
Data Analysis
Personalisation Strategies
Segmentation Techniques
Automation Tools
Creative Thinking
Communication Skills
Project Management
Analytical Skills
Attention to Detail
Stakeholder Management
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in CRM and campaign management. Use specific examples that demonstrate your creativity and ability to drive personalisation.

Craft a Compelling Cover Letter: Write a cover letter that explains why you are the perfect fit for the Senior CRM Executive role. Mention your understanding of the end-to-end campaign lifecycle and how you can contribute to the company's goals.

Showcase Your Skills: Emphasise any technical skills or tools you are familiar with that are relevant to CRM automation. This could include software platforms, data analysis, or customer segmentation techniques.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Harnham - Data & Analytics Recruitment

✨Understand the Company and Its Customers

Before your interview, research the retailer's brand, values, and target audience. Knowing their customer demographics will help you tailor your answers and demonstrate your understanding of CRM strategies that resonate with their clientele.

✨Showcase Your Campaign Experience

Be prepared to discuss specific campaigns you've worked on in the past. Highlight your role in the end-to-end campaign lifecycle, especially how you approached new or lapsed customers. Use metrics to illustrate your success and creativity.

✨Emphasise Personalisation Skills

Since the role focuses on driving greater personalisation, come equipped with examples of how you've successfully personalised campaigns in previous roles. Discuss the tools and techniques you used to segment audiences and tailor messaging.

✨Ask Insightful Questions

Prepare thoughtful questions about the company's CRM strategies and future goals. This shows your genuine interest in the role and helps you assess if the company aligns with your career aspirations.

Senior CRM Executive
Harnham - Data & Analytics Recruitment
Location: Birmingham
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