Contracts Manager - Compliance

Royal Greenwich is proud to be a borough known for its first-class modern services. As a UNESCO World Heritage site, our vibrant and diverse communities benefit from our elected members' ambition to realize the borough's full potential, even in a challenging financial climate.

About the Repairs and Investment Service: The Repairs and Investment service, within the Housing and Safer Communities Directorate, plays a vital role in delivering responsive repairs, capital works, and safety and compliance services to over 25,000 Council tenants and leaseholders. With around 80,000 repairs carried out annually, and a capital programme of approximately £30m this year, we work with a range of contractors to ensure quality service. While the majority of our repairs are handled by our dedicated in-house team, we also collaborate with external specialists for more complex services.

The Role: As one of London’s largest social landlords, the safety of our tenants and staff is our top priority. To strengthen this commitment, we’ve created a new Compliance team to provide clear focus and ownership for our safety initiatives. We are seeking a qualified and experienced Contract Manager with expertise in compliance and contract management. In this role, you will be responsible for shaping and driving the delivery of contract management processes, with a deep understanding of procurement, contracts, and compliance in the context of homes and buildings.

• Key Responsibilities:
• Contract Management Leadership: As the Competent Person for compliance, you’ll lead the delivery of efficient and effective contract management, ensuring that processes align with safety and compliance requirements.
• Procurement & Relationship Development: You’ll manage relationships with contractors and suppliers, ensuring contracts are delivered in line with the borough’s compliance standards.
• Governance & Compliance: Deputizing for the Head of Landlord Risk and Compliance, you’ll provide leadership and ensure strong governance structures are in place to meet compliance objectives.
• Innovation & Improvement: You will drive innovation within the contract management process and continually seek ways to improve service delivery and safety standards.
• Leadership & Communication: You will demonstrate strong leadership skills, managing teams and presenting to a wide range of stakeholders, including elected members, residents, and colleagues.

What We’re Looking For:

• Extensive experience in contract management, particularly within compliance, safety, or housing services.
• A deep understanding of procurement and how it integrates with compliance and contract management.
• Strong leadership skills, with the ability to inspire teams, manage budgets, and ensure effective governance.
• Excellent communication skills, with the ability to engage with residents, key elected members, and stakeholders to build a positive and solutions-focused culture.
• A structured approach to managing processes, with a clear focus on ensuring safety and compliance across all areas.

Desirable (but not essential):

• Experience in housing or property management, specifically within the social housing sector.
• A comprehensive understanding of the regulatory and compliance frameworks in housing, including governance and risk management.

Why Join Us?

• We offer excellent career progression opportunities, with a clear path for growth and development within the service.
• Be part of a dynamic and dedicated team, where your expertise will directly impact the safety and wellbeing of our residents.
• Competitive salary and benefits package.
• A supportive and collaborative work environment that values innovation and continuous improvement.

If you are passionate about contract management and compliance and want to play a key role in ensuring the safety and efficiency of our housing services, we would love to hear from you.

For more information, please see attached job documents. When completing your application form, please detail in the supporting statement section how you meet the requirements set out in the Person Specification document.

For an informal discussion about this opportunity, please contact Susan Murray, Head of Landlord Risk and Compliance; susan.murray@royalgreenwich.gov.uk.

If you require any assistance in viewing or accessing this opportunity, please contact recruitment@royalgreenwich.gov.uk or call 020-8921-8977.

Diversity Statement: Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community.

High Volume Applications: Royal Borough of Greenwich reserves the right to close any vacancy earlier than the advertised closing date should there be a high volume of applications received.

Advert Close: All vacancies close at midnight unless otherwise stated.

How Applications are Scored: Each application is scored according to how well the supporting statement addresses each point on the Person Specification for the role. Candidates will be short-listed for interview on the extent to which they meet the specific points within the Person Specification. The Person Specification is supplied with the job advert. When completing your application, please use the supporting statement section to tell us how you meet each of the points on the Person Specification. We need to have this information in order to consider your application.

Our Staff Values: Our Staff Values are important to us. Candidates will be continuously assessed against our staff values throughout the recruitment process. Where candidates demonstrate views and behaviours that do not meet the standards of our staff values, we reserve the right to reject their application/registration.