Customer Assistant

Customer Assistant

Dingwall Part-Time No home office possible
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At a Glance

  • Tasks: Assist customers, restock shelves, and maintain store cleanliness while providing excellent service.
  • Company: Join JBM1200 Inc., a dynamic company committed to customer satisfaction and employee growth.
  • Benefits: Enjoy competitive pay, 30-35 days holiday, 10% discount, and a pension scheme.
  • Why this job: Be part of a supportive team with opportunities for career progression and personal development.
  • Qualifications: No prior experience needed; just bring your positive attitude and customer service skills.
  • Other info: Flexible shifts available, including weekends, with a pay increase coming in March 2025.

Join to apply for the Customer Assistant role at JBM1200 Inc.

Location: Store - Tulloch Street, IV15 9JZ Dingwall

Contract: Part Time

Experience Level: Entry level

Employment Area: Store

Reference Number: 515990

Salary: £12.40 - £13.35 per hour | 20 hour contract | Various shifts including weekends | 30-35 days' holiday (pro rata) | 10% in-store discount | Pension scheme

As of the 1st of March 2025, our pay will be increasing to £12.75 - £16.65.

As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you'll keep moving, keep business booming and never be bored. You'll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your colleagues and ensuring that every customer receives the service they deserve.

In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.

We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here - you could even become a Freshness, Non-Food or Bakery Specialist.

What You'll Do
  • Be a Lidl expert, helping our customers with their questions, queries and requests.
  • Efficiently work deliveries as they arrive in store.
  • Passionately provide excellent customer service.
  • Proactively keep the bakery topped up by baking fresh goods.
  • Expertly merchandise and maintain our middle aisles of Non-Food products.
What You'll Need
  • Experience working in a fast-paced environment.
  • Excellent customer service skills.
  • Flexibility to start a shift early or finish late.
  • A positive approach to changing priorities.
  • Drive and passion to work hard and make your store a success.
  • A smile on your face and a friendly manner to inspire your team and help our customers.
What You'll Receive
  • 30-35 days holiday (pro rata).
  • 10% in-store discount.
  • Pension scheme.
  • Enhanced family leave.
  • Long service award.
  • Plus, more of the perks you deserve.

You're Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.

If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.

Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

Seniority Level: Entry level

Employment Type: Part-time

Job Function: Customer Service

Industries: Administrative and Support Services

Customer Assistant employer: Jbmwebmasters

At JBM1200 Inc., located in the vibrant community of Dingwall, we pride ourselves on being an excellent employer that values diversity and inclusion. As a Customer Assistant, you'll enjoy a competitive pay rate, generous holiday allowance, and a supportive work culture that encourages personal growth and career progression. With opportunities to specialise in various areas and a commitment to employee well-being, you'll find a rewarding and dynamic environment where your contributions truly matter.
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Contact Detail:

Jbmwebmasters Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Assistant

✨Tip Number 1

Familiarise yourself with Lidl's values and customer service approach. Understanding their commitment to excellent service will help you align your responses during any interviews or discussions.

✨Tip Number 2

Showcase your flexibility and willingness to work various shifts, including weekends. Highlighting your adaptability can make you a more attractive candidate for the part-time role.

✨Tip Number 3

Prepare to discuss your experience in fast-paced environments. Think of specific examples where you've successfully managed multiple tasks or provided exceptional customer service under pressure.

✨Tip Number 4

Demonstrate your enthusiasm for the role by expressing your passion for working in retail and helping customers. A positive attitude can set you apart from other candidates.

We think you need these skills to ace Customer Assistant

Excellent Customer Service Skills
Ability to Work in a Fast-Paced Environment
Flexibility in Working Hours
Positive Attitude
Teamwork and Collaboration
Effective Communication Skills
Attention to Detail
Time Management
Problem-Solving Skills
Adaptability to Changing Priorities
Basic Merchandising Skills
Ability to Handle Deliveries
Passion for Retail

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service or fast-paced environments. Use keywords from the job description to show you understand what JBM1200 Inc. is looking for.

Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role. Mention specific skills that align with the job requirements, such as your ability to provide excellent customer service and work efficiently under pressure.

Showcase Your Flexibility: In your application, emphasise your flexibility regarding shift patterns. Mention your willingness to work weekends and late shifts, as this is a key requirement for the Customer Assistant role.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism.

How to prepare for a job interview at Jbmwebmasters

✨Show Your Customer Service Skills

As a Customer Assistant, you'll be interacting with customers regularly. Be prepared to share examples of how you've provided excellent customer service in the past, even if it's from previous roles or experiences.

✨Demonstrate Flexibility

The job requires flexibility with shifts, so highlight your willingness to adapt to changing schedules. Mention any past experiences where you successfully managed varying work hours or responsibilities.

✨Emphasise Teamwork

Working closely with colleagues is key in this role. Be ready to discuss how you've collaborated with others in previous jobs or projects, showcasing your ability to contribute positively to a team environment.

✨Prepare for Fast-Paced Scenarios

Since the role involves working in a fast-paced environment, think of examples that demonstrate your ability to stay organised and efficient under pressure. This could include times when you had to multitask or handle a busy situation effectively.

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