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- Tasks: Support the Store Manager and manage the Tesco concession while delivering excellent customer service.
- Company: Join The Entertainer, the UK's largest independent toy retailer with over 165 locations.
- Benefits: Enjoy flexible pay, generous discounts, bonus schemes, and 30 days of holiday.
- Why this job: Be part of a fun, fast-paced environment with opportunities for growth and development.
- Qualifications: Looking for a people-focused leader with retail experience and a passion for toys.
- Other info: Ideal for those currently in retail management roles seeking a new challenge.
The predicted salary is between 23280 - 34560 £ per year.
Join the UK's fastest-growing toy retailer! We're on a mission to become the best-loved toyshop, and we want you to join us as our Assistant Manager in Ilford, Redbridge, Greater London, United Kingdom on a full-time, permanent basis. In this role, you'll support your Store Manager and help manage the local Tesco concession. As our Assistant Manager, you will receive a salary of £29,100 per annum and enjoy a range of benefits. Toy retailing is demanding, hands-on, and fast-paced, but also fun—every day brings new challenges. To succeed, you need a competitive commercial mindset and retail 'trader' instinct, excelling in a volume-driven, seasonal environment.
The Entertainer is a family-run business and the UK's largest independent toy retailer, with over 165 locations nationwide. We also expanded our online presence and operate concession spaces in Tesco, M&S, and Matalan, showcasing our toys and providing excellent customer service.
Why Join Us as Our Assistant Manager?
We value our people, customers, and communities. We offer a friendly, supportive culture with training and development opportunities to help you advance your retail career. Benefits include:
- Flexible access to your pay via MyView PayNow
- Retail Trust benefits, including Virtual GP
- Birthday leave and 30 days of holiday
- Annual bonus scheme
- Pension salary sacrifice
- Generous toy discounts
- Enhanced maternity and paternity pay
- High street and leisure discounts
- Cycle-to-work scheme
- Life cover
Key Responsibilities
- Supporting the Store Manager and acting as a brand ambassador, especially during visits to Tesco concessions.
- Delivering excellent customer service with strong product knowledge.
- Implementing promotional activities and maintaining merchandising standards.
- Developing and coaching your team to achieve sales targets.
- Building external relationships to promote the store and drive sales.
What We're Looking For
A positive, people-focused individual with a passion for our brand and products. You should be:
- Able to manage and lead the store team in the absence of the Store Manager, especially at Tesco concessions.
- Tech-savvy and confident with new technology.
- Resilient, adaptable, and capable of executing operational activities under pressure.
- A strong leader with excellent people skills, capable of motivating your team.
Ideally, you are currently in a role such as Branch Manager, Assistant Manager, Deputy Manager, Sales Manager, or Department Manager within a customer-focused retail environment, seeking a new challenge. If you're a competitive retailer eager to make a difference, apply today with your up-to-date CV to become our new Assistant Manager!
Assistant Manager employer: Creativelifestyle
Contact Detail:
Creativelifestyle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with the toy retail industry and the specific products that Creative Lifestyle CIC offers. Understanding their product range will help you engage in meaningful conversations during interviews and demonstrate your passion for the brand.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in previous roles. Highlighting your ability to motivate and develop staff will resonate well with the hiring managers looking for a strong Assistant Manager.
✨Tip Number 3
Research the company culture at Creative Lifestyle CIC and be ready to discuss how your values align with theirs. Emphasising your people-focused approach and commitment to excellent customer service will make you stand out as a candidate.
✨Tip Number 4
Prepare to discuss your experience with promotional activities and merchandising standards. Being able to articulate your strategies for driving sales and enhancing customer experiences will demonstrate your readiness for the fast-paced environment of toy retail.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, particularly any roles where you've led a team or managed a store. Use keywords from the job description to demonstrate your fit for the Assistant Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the toy retail industry and your understanding of the company's mission. Mention specific examples of how you've delivered excellent customer service and achieved sales targets in previous roles.
Highlight Leadership Skills: In your application, emphasise your leadership abilities and experience in coaching teams. Provide examples of how you've motivated staff and improved performance in a retail environment.
Showcase Adaptability: Demonstrate your resilience and adaptability by sharing experiences where you've successfully managed operational challenges under pressure. This will show that you're well-suited for the fast-paced nature of the role.
How to prepare for a job interview at Creativelifestyle
✨Show Your Passion for Toys
Make sure to express your enthusiasm for the toy industry during the interview. Share any personal experiences or stories that highlight your love for toys and how it aligns with the company's mission to be the best-loved toyshop.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Discuss specific situations where you motivated your team, resolved conflicts, or achieved sales targets, as this role requires strong leadership capabilities.
✨Understand the Brand and Products
Research Creative Lifestyle CIC and their product offerings thoroughly. Be ready to discuss their key products and any recent promotions, showing that you are well-informed and genuinely interested in the brand.
✨Prepare for Scenario-Based Questions
Anticipate questions that may involve handling customer complaints or managing team dynamics under pressure. Practise your responses to these scenarios, demonstrating your problem-solving skills and ability to maintain excellent customer service.
