At a Glance
- Tasks: Maintain community properties and provide top-notch service to residents.
- Company: Join Balfour Beatty Communities, dedicated to creating quality living experiences.
- Benefits: Enjoy bonuses, health insurance, 401K matching, generous PTO, and more!
- Why this job: Be part of a caring culture that values connections and personal growth.
- Qualifications: High school diploma, 4-6 years maintenance experience, and strong customer service skills required.
- Other info: Potential $500 sign-on bonus and opportunities for career advancement.
The predicted salary is between 30000 - 42000 £ per year.
At Balfour Beatty Communities, we are dedicated to a singular mission: delivering the quality communities people are proud to call home. We believe exceptional living experiences can only be created when we care about our residents, our partners, our communities, and each other. Our culture of caring drives every aspect of our business, guiding us to always do the right thing and build meaningful connections as we fulfil the needs of our residents and partners with sincerity, empathy, and creativity.
Our Benefits:
- Discretionary bonuses
- Medical and Dental Insurance 1st of the month following employment
- Health, Flexible Spending and Dependent Care Accounts
- Company paid life insurance
- 401K plan with employer matching
- Robust PTO to include sick, floating holidays, vacation, and personal days
- 2 Volunteer Days per year
- Company paid short-term and long-term disability, parental leave
- And more!
About the role:
The Maintenance Technician is integral to meeting this objective, with responsibility for maintaining the overall physical condition of the community and providing world-class service to our valued residents. Our Maintenance Technicians diagnose maintenance issues, make necessary repairs and ensure all resident service requests and other community maintenance is completed in a timely manner.
You may be eligible for a $500 net sign-on bonus to be paid out in your first paycheck.
What you’ll be doing:
- General maintenance and orderliness of property HVAC, mechanical, electrical, utilities and lighting systems, including inspections and repairs.
- Experience level to direct mechanics, technicians, and outside contractors on assigned projects.
- Controls inventory of parts and equipment.
- Make Repairs.
- Ensuring the successful execution of all company safety and environmental policies and procedures.
- Delivering the highest level of resident satisfaction through responsive, consistent, positive, and professional interactions.
- Working a rotating on-call schedule to have 24/7 maintenance coverage.
Who we’re looking for:
- High school diploma or GED graduate level
- 4-6 years of maintenance experience
- Demonstrated strong customer service skills
- Advanced knowledge in at least one of the following disciplines: electrical, plumbing, HVAC, carpentry.
- Solid troubleshooting skills
- Ability to diagnose problems and recommend repairs.
- Ability to work with limited supervision.
- Good time management skills.
- Able to effectively communicate with customers.
- Certifications relevant to the region in which the technician works, for example: EPA 608, Boiler Certification, plumbing, electrical, appliance repair are obtained within 9 months of employment or promotion.
- Required training for Maintenance Tech I completed within 9 months of hire/promotion date.
- Required training for Maintenance Tech II completed within 12 months of hire/promotion date.
- Valid, state-issued driver’s license with a safe driving record is required.
Typical Physical Demands:
Regularly use hands to manipulate tools, machinery, equipment, supplies, and office equipment. Frequently stand, reach with hands and arms, climb ladders, balance, and stoop. Sit and stand to do clerical work. Regularly lift and move equipment and supplies up to 50-75 lbs.
Typical Work Conditions:
Work is performed in and outside a maintenance/machinery environment and in and outside residential properties. Employee frequently interacts directly with residents, maintenance, and communities’ staff during the workday.
Balfour Beatty Communities is part of Balfour Beatty Investments and Balfour Beatty, plc, an international group that finances, develops, builds, and maintains infrastructure assets.
If you need an accommodation as part of the employment process, please contact Human Resources at:
Phone: 610-355-8100
Email: careers@bbcgrp.com
Equal Opportunity Employer, including people with disabilities and veterans.
Residential Maintenance Technician - Level II employer: Balfour Beatty Investments & Communities
Contact Detail:
Balfour Beatty Investments & Communities Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Residential Maintenance Technician - Level II
✨Tip Number 1
Familiarise yourself with the specific maintenance skills mentioned in the job description, such as HVAC, plumbing, and electrical work. Being able to discuss your experience in these areas during an interview will show that you are well-prepared and knowledgeable.
✨Tip Number 2
Highlight your customer service skills when networking or during interviews. Since the role involves direct interaction with residents, demonstrating your ability to communicate effectively and provide excellent service can set you apart from other candidates.
✨Tip Number 3
Consider obtaining relevant certifications, such as EPA 608 or Boiler Certification, before applying. This proactive approach not only enhances your qualifications but also shows your commitment to professional development in the maintenance field.
✨Tip Number 4
Prepare for potential on-call responsibilities by discussing your availability and flexibility during the interview. Emphasising your willingness to work a rotating schedule can demonstrate your dedication to ensuring resident satisfaction and community upkeep.
We think you need these skills to ace Residential Maintenance Technician - Level II
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Residential Maintenance Technician - Level II position. Tailor your application to highlight relevant experience and skills.
Highlight Relevant Experience: In your CV and cover letter, emphasise your 4-6 years of maintenance experience and any specific skills in electrical, plumbing, HVAC, or carpentry. Use examples that demonstrate your troubleshooting abilities and customer service skills.
Showcase Certifications: If you have any relevant certifications (like EPA 608 or Boiler Certification), make sure to mention them in your application. This shows your commitment to professional development and compliance with industry standards.
Craft a Strong Cover Letter: Write a personalised cover letter that reflects your passion for maintaining quality living environments. Mention how your values align with Balfour Beatty Communities' mission of caring for residents and communities.
How to prepare for a job interview at Balfour Beatty Investments & Communities
✨Showcase Your Technical Skills
Make sure to highlight your advanced knowledge in areas like electrical, plumbing, or HVAC during the interview. Be prepared to discuss specific examples of past maintenance issues you've diagnosed and repaired.
✨Demonstrate Customer Service Excellence
Since this role involves direct interaction with residents, emphasise your strong customer service skills. Share experiences where you provided exceptional service and how you handled challenging situations with residents.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your troubleshooting abilities. Practice responding to hypothetical maintenance issues, detailing how you would diagnose the problem and recommend repairs.
✨Understand Company Values
Familiarise yourself with Balfour Beatty Communities' mission and values. Be ready to discuss how you align with their culture of caring and how you can contribute to creating quality living experiences for residents.