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- Tasks: Inspect, diagnose, and repair residential HVAC systems while building customer relationships.
- Company: Join Streamline Services, a team-focused company dedicated to excellence and community support.
- Benefits: Enjoy competitive pay, 100% employer-paid medical, generous PTO, and a fully stocked company truck.
- Why this job: Be part of a vibrant culture that celebrates success and encourages personal growth.
- Qualifications: 1-3 years of experience, EPA certification, strong communication skills, and a valid driver's license required.
- Other info: Participate in training programs and enjoy employee appreciation events.
The predicted salary is between 30000 - 42000 £ per year.
In this role, you will conduct thorough inspections, identify issues, and perform necessary repairs in residential HVAC systems. You’ll have the opportunity to build strong customer relationships, listen to their concerns, and understand their unique needs, crafting options to meet them. You’ll provide expert HVAC guidance to help them make informed and confident decisions regarding their systems. Maintaining a professional appearance, understanding Key Performance Indicators, and upholding Streamline's Core Values and Guiding Principles are essential aspects of this role.
Duties and Responsibilities:
- Diagnose and repair HVAC systems and fixtures in residential homes.
- Build relationships with customers, learning more about their needs and building lifetime members.
- Guide customers to informed and confident buying decisions by addressing client concerns and ensuring satisfaction.
- Maintain accurate records of work performed and materials used.
- Maintain communication with dispatch and your manager.
- Keep your company truck clean and inventory-ready.
- Participate in training to grow and develop as a professional.
- Maintain Streamline Core Values & Guiding Principles.
- Master the NexStar Service System.
- Maintain professional appearance.
- Participate in the On-Call Rotation.
- Understand Key Performance Indicators.
Requirements:
- 1-3 Years of Experience.
- EPA Certification.
- Valid driver's license and clean driving record.
- Strong technical skills and knowledge of industry best practices.
- Excellent communication and customer service skills.
- Ability to work independently and as part of a team.
- Have or be willing to get the proper certifications. We can help you with this.
- Experienced with Service Titan or Similar Software CRM.
Physical Requirements:
- Ability to lift and carry heavy equipment and materials (up to 50 lbs).
- Ability to work in various environments, including confined spaces and outdoor settings.
- Ability to stand, walk, and perform repetitive tasks for extended periods.
Benefits:
- Competitive Commission Based Pay!
- 100% Employer Paid Medical and Dental insurance.
- Two+ weeks of Paid Time Off (PTO) and six company holidays.
- Special PTO for your Birthday and a loved one’s Birthday!
- Vision insurance and supplemental insurance options are available.
- 401k with company match at 3%.
- Fully stocked Company Truck to take home.
- Company iPhone and iPad.
- 8 Company-paid uniforms.
- Weekly paid training and 1:1 with Manager.
- Tool Purchase Program.
- Employee appreciation activities and events.
- Career path and growth opportunities - ask about our Levels Program.
- A supportive team environment focused on celebrating success and giving back to the community.
- AND SO MUCH MORE!
Our Culture: At Streamline Services, we foster a vibrant culture built on teamwork, dedication, and celebration of achievements, guided by our Core Values:
- Dependable: Do what you say and have each other’s back.
- Dedicated: Commit to finishing strong and doing it right.
- Positive: Bring more love and positivity to others than you take—make it fun!
- Eager to Learn: Knowledge is power; be 1% better every day.
- Process-Driven: It’s a 20-mile march. Be disciplined and trust the process.
- Humble: Put others first and serve beyond yourself—be authentic.
We prioritize individuals who resonate with our culture and are confident that our training programs can equip them with the necessary skills. Joining our team isn’t just about a job—it’s about becoming part of a supportive community where personal and professional growth is celebrated and fostered every step of the way.
HVAC Service Technician employer: Streamlineplumbinginc
Contact Detail:
Streamlineplumbinginc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HVAC Service Technician
✨Tip Number 1
Familiarise yourself with the NexStar Service System, as it's crucial for this role. Understanding how to navigate this system will not only help you in your day-to-day tasks but also show your commitment to mastering the tools used by the company.
✨Tip Number 2
Brush up on your customer service skills! Building strong relationships with customers is key in this position, so practice active listening and empathy to better understand their needs and concerns.
✨Tip Number 3
Make sure you have a clean driving record and a valid driver's licence, as these are essential for the job. Being reliable in transportation reflects your professionalism and commitment to the role.
✨Tip Number 4
Show enthusiasm for continuous learning and professional development. Mention any relevant certifications you have or express your willingness to obtain them, as this aligns with the company's values of being eager to learn and grow.
We think you need these skills to ace HVAC Service Technician
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the HVAC Service Technician position. Tailor your application to highlight relevant experience and skills that align with these expectations.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in HVAC systems, customer service, and technical skills. Mention specific examples of how you've diagnosed and repaired systems or built relationships with customers.
Showcase Your Soft Skills: Since this role involves building strong customer relationships, make sure to highlight your communication and interpersonal skills. Provide examples of how you've successfully addressed client concerns and ensured their satisfaction in past roles.
Professional Presentation: Ensure your CV and cover letter are well-formatted and free of errors. A professional appearance in your application reflects your understanding of the importance of maintaining a professional image, which is crucial for this role.
How to prepare for a job interview at Streamlineplumbinginc
✨Showcase Your Technical Skills
Be prepared to discuss your technical expertise in HVAC systems. Highlight any relevant experience, certifications, and knowledge of industry best practices. This will demonstrate your capability to diagnose and repair systems effectively.
✨Emphasise Customer Service
Since building strong customer relationships is key, share examples of how you've successfully interacted with clients in the past. Discuss how you listen to their concerns and guide them to informed decisions, showcasing your excellent communication skills.
✨Understand the Company Culture
Familiarise yourself with Streamline's Core Values and Guiding Principles. During the interview, express how your personal values align with theirs, particularly in being dependable, dedicated, and eager to learn. This will show that you're a good cultural fit.
✨Prepare for Practical Scenarios
Expect to be asked about specific scenarios you might encounter on the job. Prepare to discuss how you would handle various situations, from diagnosing a complex issue to maintaining communication with dispatch. This will highlight your problem-solving abilities and readiness for the role.
