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- Tasks: Prepare delicious food, create displays, handle cash, and ensure hygiene standards.
- Company: Join Compass Group UK&I, supporting military and government services with a focus on teamwork.
- Benefits: Enjoy flexible hours, career progression, and a supportive work culture that celebrates individuality.
- Why this job: Be part of a passionate team delivering exceptional customer experiences in a fast-paced environment.
- Qualifications: A positive attitude and teamwork skills are essential; catering experience is a plus but not required.
- Other info: Embrace diversity and be valued in a workplace that empowers you to thrive.
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 16 hours per week.
As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You will get every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Could you bring your spark to Defence? Here’s what you need to know before applying:
Your Key Responsibilities Will Include:- Preparing delicious, high-quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing Defence and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
- Have an enthusiastic can-do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety-first mind set
- Have experience within a similar catering-related role, but this isn’t essential.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Customer Service Assistant employer: ESS – Defence, Energy and Government Services
Contact Detail:
ESS – Defence, Energy and Government Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Show your enthusiasm for food and customer service during any interactions. Whether it's in a casual conversation or during an interview, let your passion shine through. This will help you connect with the team and demonstrate that you're a great fit for the role.
✨Tip Number 2
Familiarise yourself with Defence's brand and values. Understanding their commitment to quality and customer satisfaction will allow you to speak confidently about how you can contribute to their mission, making you stand out as a candidate.
✨Tip Number 3
Prepare examples of how you've worked effectively in a team or handled pressure in previous roles. Being able to share specific experiences will showcase your ability to thrive in a busy environment, which is crucial for this position.
✨Tip Number 4
Demonstrate your reliability and timekeeping skills by discussing your past experiences. Employers value candidates who can be counted on, so highlighting your punctuality and commitment to your work will make a positive impression.
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualities required for the Customer Service Assistant position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Personal Statement: Write a compelling personal statement that showcases your passion for food and customer service. Use specific examples from your past experiences to demonstrate your enthusiasm and ability to thrive in a busy environment.
Highlight Relevant Experience: If you have previous experience in a catering or customer service role, make sure to emphasise this in your CV. Even if you don't have direct experience, focus on transferable skills such as teamwork, reliability, and a positive attitude.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at ESS – Defence, Energy and Government Services
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering excellent customer service during the interview. Share specific examples of how you've gone above and beyond for customers in the past, as this will demonstrate your commitment to the role.
✨Highlight Teamwork Experience
Since the role requires being a great team player, be prepared to discuss your previous experiences working in teams. Talk about how you contributed to team success and how you handle challenges within a group setting.
✨Demonstrate Your Ability to Thrive Under Pressure
The job is in a fast-paced environment, so it's important to convey that you can handle pressure well. Share stories where you successfully managed busy situations or tight deadlines, showcasing your time management skills.
✨Familiarise Yourself with Food Safety Standards
Since the role involves food handling, it’s beneficial to have a basic understanding of food hygiene and safety regulations. Mention any relevant experience or knowledge you have in this area to show you're prepared for the responsibilities of the position.
