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- Tasks: Support the Operational Manager with sub-letting activities and manage correspondence.
- Company: Pinnacle Group is a leading UK provider of housing and neighbourhood services.
- Benefits: Enjoy hybrid working, additional leave, pension plans, and retail discounts.
- Why this job: Be part of a people-first culture that champions military families and offers career growth.
- Qualifications: Proficiency in Microsoft Office and strong analytical skills are essential.
- Other info: We welcome diverse applicants, especially ex-armed forces personnel and their families.
The predicted salary is between 28800 - 43200 £ per year.
Pinnacle Group is seeking an Operations Assistant to support the Operational Manager in managing all sub-letting activities and ensuring an effective and efficient service.
Our Home Services team is a vital part of Pinnacle Service Families, managing 49,000 military family homes on behalf of the Ministry of Defence. Our mission is to be champions of Service Families, advocating for their needs in all we do.
This role offers a hybrid working pattern with three days in the office. Working hours are Monday to Friday, 9:00 am to 5:30 pm.
Who We Are
Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing communities where people live, learn, work, and play. We are a people-first organization with a values-driven culture that has persisted for over thirty years, emphasizing how we treat our employees and customers.
Who We’re Looking For
We seek a candidate who aligns with our core values of Trust, Respect, Involve, Challenge, and Deliver Excellence, and who is committed to maintaining the confidence of our clients and communities.
Key Responsibilities
- Manage phone calls and correspondence
- Create and update records and databases with relevant data and attachments
- Track stock levels and requests
- Assist the Operational Manager with all sub-letting processes, including temporary downgrades
Key Requirements
- Proficiency in Microsoft Office applications
- Strong analytical skills with keen attention to detail
Our Offer
We value diversity and believe it enhances our ability to serve our customers effectively. We welcome applications from all backgrounds, especially from ex-armed forces personnel and their families. Joining Pinnacle Group means becoming part of an inclusive culture that offers opportunities for learning, development, and career growth. Our benefits vary by role and include options such as additional leave, pension plans, and retail discounts.
Operations Assistant employer: pinnaclegroup.co.uk
Contact Detail:
pinnaclegroup.co.uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Assistant
✨Tip Number 1
Familiarise yourself with Pinnacle Group's core values: Trust, Respect, Involve, Challenge, and Deliver Excellence. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs.
✨Tip Number 2
Highlight any experience you have in managing correspondence or databases, as these are key responsibilities of the Operations Assistant role. Be ready to discuss specific examples where you've successfully handled similar tasks.
✨Tip Number 3
Showcase your proficiency in Microsoft Office applications by discussing how you've used them in previous roles. Mention any specific projects where your analytical skills and attention to detail made a significant impact.
✨Tip Number 4
If you have any connections within the military community or experience working with service families, make sure to mention this. It can set you apart as a candidate who understands the unique needs of the clients you'll be serving.
We think you need these skills to ace Operations Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Operations Assistant position. Tailor your application to highlight how your skills and experiences align with what Pinnacle Group is looking for.
Highlight Relevant Skills: Emphasise your proficiency in Microsoft Office applications and any analytical skills you possess. Provide specific examples of how you've used these skills in previous roles, especially in managing data or supporting operational processes.
Showcase Your Values: Pinnacle Group values Trust, Respect, Involve, Challenge, and Deliver Excellence. Make sure to incorporate these values into your application by providing examples of how you embody them in your work and interactions with others.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for the Operations Assistant role.
How to prepare for a job interview at pinnaclegroup.co.uk
✨Understand the Company Values
Before your interview, take some time to familiarise yourself with Pinnacle Group's core values: Trust, Respect, Involve, Challenge, and Deliver Excellence. Be prepared to discuss how your personal values align with theirs and provide examples from your past experiences.
✨Showcase Your Microsoft Office Skills
Since proficiency in Microsoft Office applications is a key requirement for the Operations Assistant role, be ready to demonstrate your skills. You might be asked about specific tasks you've completed using these tools, so think of relevant examples that highlight your expertise.
✨Highlight Your Attention to Detail
The job requires strong analytical skills and keen attention to detail. Prepare to discuss situations where your attention to detail made a significant impact, whether in managing records, tracking stock levels, or assisting in processes. Specific examples will help illustrate your capabilities.
✨Prepare Questions About the Role
Interviews are a two-way street, so come prepared with thoughtful questions about the Operations Assistant position and the team you'll be working with. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
