At a Glance
- Tasks: Lead a dynamic team, ensuring exceptional customer service and achieving store targets.
- Company: Join The Perfume Shop, where people and passion for fragrance come first.
- Benefits: Enjoy 30 days holiday, discounts on perfumes, and flexible pay options.
- Why this job: Be part of a supportive culture that values growth, teamwork, and personal development.
- Qualifications: Previous leadership experience or a strong sales advisor ready for the next step.
- Other info: Regular hours with rotas provided 4 weeks in advance; apprenticeship schemes available.
The predicted salary is between 27360 - 33600 £ per year.
Here at The Perfume Shop, people are at the heart of everything we do. We are always on the lookout for individuals with Talent, a Passion for what we do and a Spark to help achieve our vision.
Are you passionate about perfume, and love people? Do you want to be part of a supportive team, and thrive in a fast-paced environment? Every day our Team Leaders work hard to make sure their team and customers feel valued, confident and special.
As a Team Leader, you play an integral role in supporting the Store Manager with the daily operational running of the store. You will lead by example, motivating and supporting a diverse team to deliver against key targets that drive the success of your store.
Contract Details:
- Contracted Hours: 22.5
- Contract Type: Permanent
- Pay Rate: £14.00 per hour
What You Will Do:
- You are passionate about coaching and mentoring staff, ensuring they are set up for success.
- You will motivate the team to achieve and exceed store and team targets – and there are fantastic incentives and prizes on offer to recognise success!
- You will support the Store Manager with rosters, payroll budgets, prevention of stock loss, and store procedures.
- In the absence of the Store Manager, you will step in, keeping everything running smoothly!
- Being a key holder, you will ensure the store is opened and closed at the correct times.
- You will lead by example, providing exceptional customer service and ensuring your team does the same.
What You Will Bring:
- We believe that you bring Talent, Passion and Spark and in return we will give you the skills and training in perfume to succeed!
- It really helps if you have a talent for building relationships, coaching and mentoring.
- Have a passion for teamwork, and being successful together.
- Have the spark to love upskilling and learning about perfume.
- Can be flexible with your work patterns.
- Have previous experience leading a team, or an experienced sales advisor ready for your next step.
What You Will Get:
- We’ll ensure you work regular hours and get your rota at least 4 weeks in advance so you can plan your life outside work.
- We pay commission at Christmas based on store sales and the number of hours worked.
- 30 days holiday (pro rata depending on contract hours).
- You’re also a VIP to us, so you’ll get 20% off perfume and be able to take part in any customer offers on top!
- Additional discounts with our AS Watson partners including Superdrug and 3 mobile.
- The opportunity to win some great prizes and incentives based on personal, team and store performance.
- Continuous learning and training to ensure you are always developing.
- Access to Wagestream, to support your financial wellbeing needs, giving you more control and flexibility with your pay.
- Pension, health and wellbeing benefits + more!
We are passionate about ‘Growing Our Own’, so we always encourage our employees to progress internally. As part of this, we offer apprenticeship schemes for all levels!
Team Leader employer: The Perfume Shop
Contact Detail:
The Perfume Shop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Show your passion for perfume! When you engage with us, make sure to express your enthusiasm for the fragrance industry. Share your favourite scents and how they inspire you, as this will demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight your leadership skills during any interactions. Whether it's in an interview or networking, talk about your experiences in coaching and mentoring others. We value candidates who can motivate a team and drive success together.
✨Tip Number 3
Familiarise yourself with our store's values and customer service approach. Understanding what makes The Perfume Shop unique will help you align your answers and show us that you're a great fit for our team culture.
✨Tip Number 4
Be prepared to discuss your flexibility and adaptability. As a Team Leader, you'll need to manage various tasks and support your team in a fast-paced environment, so showcasing your ability to handle change will set you apart.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what The Perfume Shop is looking for in a Team Leader. Highlight your passion for perfume and people, as well as your leadership skills.
Tailor Your CV: Make sure your CV reflects your relevant experience in leading teams and your ability to motivate others. Include specific examples of how you've successfully coached or mentored staff in the past.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your talent for building relationships and your passion for teamwork, and explain how you can contribute to the store's success.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key traits for a Team Leader.
How to prepare for a job interview at The Perfume Shop
✨Show Your Passion for Perfume
Make sure to express your enthusiasm for perfume during the interview. Share any personal experiences or knowledge you have about fragrances, as this will demonstrate your genuine interest in the role and the brand.
✨Highlight Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss your coaching and mentoring experiences, and how you motivated your team to achieve targets. This will show that you have the necessary skills to support the Store Manager effectively.
✨Demonstrate Your Customer Service Expertise
Be ready to discuss your approach to providing exceptional customer service. Share specific instances where you went above and beyond for customers, as this aligns with the company's values of making customers feel valued and special.
✨Prepare for Situational Questions
Anticipate questions about how you would handle various scenarios, such as managing conflicts within the team or dealing with difficult customers. Practising your responses will help you feel more confident and articulate during the interview.