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- Tasks: Join a dynamic team to troubleshoot and resolve application support incidents.
- Company: A tech-savvy company with established career paths and a supportive culture.
- Benefits: Enjoy flexible working hours and location, with a salary up to £35k.
- Why this job: Make a real impact while working with top tech talent in a collaborative environment.
- Qualifications: Intermediate SQL skills required; knowledge of C# and Azure is a plus.
- Other info: Diverse applicants are encouraged to apply; we value respect and dignity for all.
The predicted salary is between 28000 - 42000 £ per year.
Salary: Up to £35k plus benefits
Location: Birmingham office
Working Model: flexible working hours and location. You can come into the office as much or as little as you like. The average, I would say, is twice a month.
Do you want to work in a company that is big enough to have well-established career paths yet small enough to know that all your work makes a real, material difference? How about a company that prides itself on not only some of the best tech talent around but a culture to match?
I am looking for an Application Support Engineer to join a busy team of 3, sitting in the engineering team and taking on a crucial part of liaising with the developers.
You will be actively troubleshooting and resolving application support incidents. Each ticket will present a new issue, as this is a purpose-built SAAS platform. You will tackle each ticket with a two-prong approach: firstly fixing the issue for the client and then investigating why the problem occurred to ensure it doesn’t happen again.
Exposure to investigating and diagnosing technical support issues in an integrated system is required. SQL skills at an intermediate level are imperative. A desire to gain knowledge with C# and Azure is an advantage.
If this sounds like a great opportunity, apply now, or if you have questions, feel free to reach out!
We welcome diverse applicants and are dedicated to treating all applicants with dignity and respect, regardless of background.
Application Support Engineer employer: Rebel Recruitment
Contact Detail:
Rebel Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, particularly SQL, C#, and Azure. Having a solid understanding of these tools will not only boost your confidence but also demonstrate your commitment to the role during any discussions.
✨Tip Number 2
Prepare to discuss your troubleshooting experiences in detail. Think of specific examples where you successfully resolved application support incidents, as this will showcase your problem-solving skills and ability to work under pressure.
✨Tip Number 3
Research StudySmarter's culture and values. Understanding our mission and how we operate will help you align your answers with what we value, making you a more attractive candidate.
✨Tip Number 4
Network with current or former employees if possible. Engaging with them can provide insights into the team dynamics and expectations, which can be invaluable during your interview process.
We think you need these skills to ace Application Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in application support and troubleshooting. Emphasise your SQL skills and any exposure to C# and Azure, as these are key for the role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention how your skills align with the job requirements and provide examples of how you've successfully resolved technical issues in the past.
Showcase Problem-Solving Skills: When detailing your experience, focus on specific instances where you diagnosed and resolved application support incidents. Highlight your analytical approach and how you ensured issues were not repeated.
Research the Company Culture: Familiarise yourself with the company's values and culture. In your application, reflect how you would fit into their team-oriented environment and contribute positively to their mission.
How to prepare for a job interview at Rebel Recruitment
✨Showcase Your Technical Skills
Make sure to highlight your SQL skills during the interview. Be prepared to discuss specific examples of how you've used SQL in past roles, especially in troubleshooting and resolving application support issues.
✨Demonstrate Problem-Solving Abilities
Since the role involves tackling various application support incidents, be ready to walk through your problem-solving process. Share examples of how you've approached similar challenges in the past, focusing on both immediate fixes and long-term solutions.
✨Express Your Willingness to Learn
Mention your interest in gaining knowledge about C# and Azure. Companies appreciate candidates who are eager to learn and grow, so showing enthusiasm for expanding your skill set can set you apart from other applicants.
✨Understand the Company Culture
Research the company's culture and values before the interview. Be prepared to discuss how your personal values align with theirs, as they pride themselves on a supportive environment where every team member's contribution is valued.
