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- Tasks: Join us as a Business Support Assistant, handling admin and finance tasks to support adult social care.
- Company: Be part of Nottinghamshire County Council, dedicated to delivering high-quality public service.
- Benefits: Enjoy hybrid working, flexible hours, and comprehensive training to boost your career.
- Why this job: Make a real impact in the community while working in a supportive and collaborative environment.
- Qualifications: Must have NVQ Level 2 in literacy and numeracy, plus strong IT and communication skills.
- Other info: Potential for contract extension and a £250 referral bonus for successful placements.
The predicted salary is between 30000 - 42000 £ per year.
Location: Nottingham - Sutton-in-Ashfield
Hours: 37 per week (Full-time; part-time/job share considered)
Contract length: 3 Months (Potential Extension)
Hourly Rate: £15.66
Department: Adult Social Care & Health, Nottinghamshire County Council
We are seeking an enthusiastic and motivated Business Support Assistant to join our team, providing essential administrative, clerical, and financial support to ensure the delivery of high-quality adult social care. Based at Lawn View House, this role offers a meaningful opportunity to contribute to public service by supporting vulnerable adults within a collaborative and professional environment.
Key Responsibilities
- Perform a variety of administrative, clerical, and financial tasks under senior staff guidance.
- Manage and manipulate sensitive information and produce complex reports as needed.
- Input and verify data accurately and confidentially, especially regarding safeguarding concerns.
- Handle telephone queries and provide guidance to colleagues, service users, and partner organizations.
- Support finance processes such as raising orders, reconciling accounts, resolving queries, and handling cash.
- Organize meetings and events, including minute-taking and tracking actions.
- Perform reception duties, greet visitors, and respond to general enquiries professionally.
What We’re Looking For
- Excellent IT skills, including experience with spreadsheets and word processing.
- Strong written and verbal communication skills.
- Experience supporting business functions in a fast-paced environment.
- Understanding of data protection, confidentiality, and safeguarding.
- Ability to work independently, manage priorities, and stay motivated.
- Experience in minute-taking and information management.
- Customer service experience with a helpful, solutions-focused approach.
- Flexible attitude and willingness to contribute to various tasks.
Person Specification
- Educated to NVQ Level 2 (or equivalent) in literacy and numeracy.
- Committed to customer care, service improvement, and high-quality outcomes.
- Experience working within policies and processes, emphasizing accuracy and compliance.
Why Join Us?
- Hybrid working with office attendance 1-2 days per week after training.
- Comprehensive training to support your development.
- Flexible working options, including part-time and job sharing.
- Supportive, purpose-driven team environment.
- Opportunity to make a significant difference in public service.
Business Support Assistant (NJE GR3) employer: Service Care Solutions Ltd
Contact Detail:
Service Care Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Assistant (NJE GR3)
✨Tip Number 1
Familiarise yourself with the specific software and tools mentioned in the job description, such as spreadsheets and word processing applications. Being able to demonstrate your proficiency in these areas during an interview can set you apart from other candidates.
✨Tip Number 2
Highlight any previous experience you have in administrative roles, especially in fast-paced environments. Be ready to share examples of how you've successfully managed multiple tasks or supported business functions, as this will show your capability to handle the responsibilities of the role.
✨Tip Number 3
Prepare to discuss your understanding of data protection and confidentiality, particularly in relation to safeguarding vulnerable adults. This knowledge is crucial for the role, so having clear examples of how you've adhered to these principles in past positions will be beneficial.
✨Tip Number 4
Demonstrate your customer service skills by preparing scenarios where you've provided solutions or support to clients or colleagues. A helpful, solutions-focused approach is key for this position, so showcasing your ability to communicate effectively will make a strong impression.
We think you need these skills to ace Business Support Assistant (NJE GR3)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Business Support Assistant. Emphasise your IT skills, customer service experience, and any administrative roles you've held.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and explains why you're a great fit. Mention specific examples from your past experiences that demonstrate your ability to handle administrative tasks and support business functions.
Highlight Relevant Qualifications: Clearly state your educational background, especially if you have an NVQ Level 2 or equivalent in literacy and numeracy. This is important as it aligns with the job requirements.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Service Care Solutions Ltd
✨Showcase Your IT Skills
Since the role requires excellent IT skills, be prepared to discuss your experience with spreadsheets and word processing. You might even want to bring examples of reports or documents you've created to demonstrate your proficiency.
✨Emphasise Communication Skills
Strong written and verbal communication is key for this position. During the interview, highlight instances where you've effectively communicated with colleagues or service users, especially in challenging situations.
✨Demonstrate Your Understanding of Confidentiality
Given the sensitive nature of the information you'll handle, it's crucial to show your understanding of data protection and confidentiality. Be ready to discuss how you've managed sensitive information in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to manage priorities and work independently. Think of specific examples from your past experiences where you successfully handled multiple tasks or resolved queries efficiently.
