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- Tasks: Lead and manage a luxury spa, ensuring top-notch service and financial performance.
- Company: Join a prestigious 5-star hotel in beautiful Berkshire, known for its exceptional hospitality.
- Benefits: Enjoy a competitive salary, professional development opportunities, and a vibrant work environment.
- Why this job: Be part of a dynamic team, shaping the spa experience for guests and driving industry standards.
- Qualifications: 2-4 years of spa management experience in luxury settings; strong leadership and communication skills required.
- Other info: Opportunity to develop a motivated team and implement innovative spa practices.
The predicted salary is between 43200 - 72000 £ per year.
Location: Berkshire
Salary: Negotiable
An incredible spa is looking for an experienced and passionate Spa Director to lead the operational and financial direction of the spa and develop the team of supervisors, Therapists and Spa Receptionists. You will work closely with the senior management team in establishing and maintaining marketing objectives, operating criteria, programming, budgeting, VIP guest visits, staff relations and training.
YOUR KEY RESPONSIBILITIES WILL INCLUDE:
- To be responsible for the overall management and performance of the Spa, ensuring high standards of professionalism, customer service and optimum financial performance.
- To be responsible for the quality of service, and maintenance of the product at the Spa in line with Operating Standards.
- To prepare monthly financial and statistical reports for the General Manager, incorporating proposals and recommendations regarding policy and operation at the Spa, competition, occupancy and usage, market share and achievement of targets.
- To establish and ensure a cost-effective wage structure based on productivity and efficiency.
- To provide leadership, direction and support to the employees at the Spa to develop a highly motivated team, who can deliver high standards of service in all areas.
- To develop an annual training plan and ensure that all employees are trained and developed to meet the needs of the business.
KEY REQUIREMENTS
- Minimum 2 to 4 years of Spa management experience
- Previous experience managing a spa within a Luxury Hotel or Resort
- Passionate with excellent knowledge of the industry
- Able to hire, direct, motivate and train staff.
- Must be enthusiastic, personable, and ambitious.
- Excellent verbal and written communication skills
- Excellent time management, organizational and follow-up skills
- Ability to utilize new techniques and ideas
- Computer literacy.
Spa Director - Luxury 5* Hotel in Berkshire employer: COREcruitment
Contact Detail:
COREcruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Director - Luxury 5* Hotel in Berkshire
✨Tip Number 1
Network with professionals in the luxury spa industry. Attend industry events, join relevant online forums, and connect with current or former employees of luxury hotels to gain insights and potentially get referrals.
✨Tip Number 2
Research the specific luxury hotel you’re applying to. Understand their brand values, customer service standards, and any recent news or developments. This knowledge will help you tailor your approach during interviews.
✨Tip Number 3
Prepare to discuss your leadership style and how you’ve successfully managed teams in the past. Be ready to share specific examples of how you’ve motivated staff and improved service quality in previous roles.
✨Tip Number 4
Stay updated on the latest trends in the spa and wellness industry. Being knowledgeable about new treatments, technologies, and customer preferences can set you apart as a candidate who is forward-thinking and innovative.
We think you need these skills to ace Spa Director - Luxury 5* Hotel in Berkshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in spa management, particularly within luxury hotels or resorts. Emphasise your leadership skills and any achievements that demonstrate your ability to enhance customer service and financial performance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the spa industry and your understanding of its operational aspects. Mention specific examples of how you've successfully managed teams and improved service quality in previous roles.
Highlight Key Skills: In your application, clearly outline your key skills such as team leadership, financial reporting, and training development. Use bullet points to make these stand out and ensure they align with the job requirements listed in the description.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Spa Director role.
How to prepare for a job interview at COREcruitment
✨Showcase Your Leadership Skills
As a Spa Director, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed staff in the past, focusing on training and development initiatives that resulted in improved performance.
✨Know Your Numbers
Be ready to discuss financial management, including budgeting and reporting. Familiarise yourself with key performance indicators relevant to spa operations, and be prepared to share how you've used data to drive decisions and improve profitability.
✨Understand the Luxury Market
Research the luxury spa industry and be prepared to discuss current trends and customer expectations. Highlight your experience in delivering high-quality service and how you can maintain the spa's reputation for excellence.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Think of scenarios related to customer service challenges or team dynamics, and prepare structured responses that showcase your critical thinking and decision-making skills.
