Senior Market Research & Insights Manager

The role of a Senior Insights Manager is to work within the Insights and Research Team to help design projects that derive critical insights across multiple accounts and service lines. The role supports organic growth and contributes to a positive environment for delivering excellent quality healthcare solutions through delivery skills, project scoping, and providing value to both the agency and our clients. You must have experience in Pharmaceutical Research coupled with a broader B2B understanding and a desire to influence the future of our business. This role is suitable for someone who loves qualitative work (in-person interviewing, small data set mining, custom qualitative project development) and has experience in the pharmaceutical industry. You will report directly to a member of our Senior Management Team. This is a hybrid role, combining remote work with at least 2 days in the office.

What will you do …

• Demonstrate Inizio Engage XD values and encourage these values in others.
• Promote knowledge and skill expansion across Inizio Engage XD agencies.
• Provide leadership and counsel on insight and research needs.
• Support client proposals and pitches, including desk research and strategic insights.
• Educate the business on the importance of market and customer insight for strategy development.
• Demonstrate knowledge of therapeutic areas and market audiences.
• Provide insights into partner mindsets, perceptions, and behaviours.
• Design qualitative and quantitative studies.
• Create insights from data analysis, e.g., CI/market research projects or secondary data, to assess aspects such as audience understanding, SWOT analysis, and positioning versus competitors.
• Translate data into relevant insights to answer business questions.
• Create impactful presentations and reports with strategic guidance.
• Guide and manage research/insight projects.
• Challenge project goals, timelines, and budgets in meetings.
• Manage project timelines internally and with client teams, identifying key milestones.
• Understand client's business strategy, culture, and products.
• Estimate and communicate budget requirements to account teams.
• Manage scope changes.
• Build simple budgets and participate in pitch delivery.

What you’ll need to have ...

• Experience in healthcare market research (e.g., Senior Research Manager/Associate Director or equivalent).
• Qualitative and quantitative research experience.
• Proficiency in moderation, questionnaire, discussion guide, and screener writing.
• Experience in primary and secondary research methodologies.
• Ability to translate data into engaging insights.
• Proven moderation skills.
• Client liaison and project management experience.
• Experience with Google Analytics.
• Ability to manage multiple projects with changing scopes.
• Understanding of healthcare research codes and compliance.
• Experience in congress/events space.
• Experience working with AI on projects.

Benefits...

• Competitive compensation package.
• 25 days' annual leave plus public holidays, Christmas closure, and a personal day.
• Private Medical Insurance.
• Life Insurance.
• Pension Scheme.
• Group Income Protection.

About us...

Engage XD is a unique communications group creating experiences that inspire lasting change. We partner with clients to provide employee engagement, learning, training solutions, scientific engagement, and capability building, all underpinned by behavioural science. We deliver live and virtual experiences, film, digital, and immersive content. Our brands include Emota, Forty1, and Nazarѐ. Our core values are: Empowerment, Challenge, Unity, Innovation, and Integrity. We invite you to consider how your personal values align with ours.

We value diversity and encourage applications from all backgrounds. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply. You might be the right fit for this or other roles.