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For Companies At a Glance
- Tasks: Lead product planning and delivery, ensuring customer needs are met throughout the development lifecycle.
- Company: Join a rapidly expanding company in the cloud contact centre sector, making a real impact.
- Benefits: Enjoy flexible working options, competitive salary, and opportunities for professional growth.
- Why this job: Be a key player in shaping products that enhance customer experiences and drive business success.
- Qualifications: BA/BSc degree with substantial experience in Product Management, preferably in SaaS or Telecoms.
- Other info: Experience with Agile methodologies and tools like JIRA is essential.
The predicted salary is between 48000 - 72000 £ per year.
Due to our client's continued expansion, they have a new opportunity for a Senior Product Manager to join our dedicated Operations department. As an experienced, value-driven Product Manager, you will be pivotal in providing product leadership to our business. If you are looking for a role where you can make a real difference, this is the role for you!
Key Responsibilities
- Responsible for product planning and delivery throughout the product development lifecycle.
- Defining, developing, and communicating the product roadmaps.
- Collating and refining requests into final design briefs.
- Championing our client’s perspective/needs and optimizing commercial impact.
- Substantial experience in a Product Management/Development role.
- Experience using JIRA or an equivalent workflow tool.
- Identify customer needs/business requirements for product development.
- Prioritize workload for product development.
- Make design decisions that demonstrate delivery of design specifications.
- Ensure product changes are in line with the overall business strategy.
- Act as a product specialist and “go-to” person for assigned products.
- Provide product knowledge to Sales and Solution Consultants to assist with bids.
- Share delivery timeframes with the Project Management team.
- Liaise with Engineering Services to ensure the priority of bugs is understood.
- Provide internal training or awareness of products as required.
- Evangelize the product internally and externally.
- Develop and deliver training to Sales and other departments as required.
The Person of Product Manager
- BA/BSc degree and substantial relevant experience preferably within the cloud contact centre sector, SaaS, UcaaS, or Telecoms.
- Demonstrable experience of working in an Agile or equivalent environment.
- Customer Focus: It will be critical that the jobholder considers the bigger picture outside of a pure software development viewpoint.
- Speed of Delivery: The jobholder must be able to clearly define product priorities and understand customer implications.
- Ownership: The jobholder must take full responsibility for their products to ensure they are delivered effectively.
Product Manager employer: JAM IT Consultancy Ltd
Contact Detail:
JAM IT Consultancy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Manager
✨Tip Number 1
Familiarise yourself with Agile methodologies, as this role requires experience in an Agile environment. Consider taking a short course or certification to boost your knowledge and demonstrate your commitment to the principles of Agile product management.
✨Tip Number 2
Network with professionals in the cloud contact centre, SaaS, or Telecoms sectors. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the position.
✨Tip Number 3
Showcase your ability to prioritise and manage workloads effectively. Prepare examples from your past experiences where you successfully defined product priorities and met deadlines, as this will be crucial in demonstrating your fit for the role.
✨Tip Number 4
Understand the importance of customer focus in product management. Be ready to discuss how you've previously identified customer needs and translated them into successful product features, as this will highlight your alignment with the company's goals.
We think you need these skills to ace Product Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in product management, especially within the cloud contact centre sector, SaaS, UcaaS, or Telecoms. Use specific examples that demonstrate your ability to lead product development and manage cross-functional teams.
Craft a Compelling Cover Letter: In your cover letter, express your passion for product management and how your background aligns with the company's needs. Mention your experience in Agile environments and your customer-focused approach, as these are key aspects of the role.
Showcase Your Achievements: When detailing your experience, focus on quantifiable achievements. For instance, discuss how you improved product delivery times or enhanced customer satisfaction through your initiatives. This will help illustrate your impact in previous roles.
Highlight Relevant Tools and Skills: Mention your proficiency with tools like JIRA or equivalent workflow tools, as well as any other relevant software or methodologies you've used. This shows that you are well-equipped to handle the responsibilities of the role.
How to prepare for a job interview at JAM IT Consultancy Ltd
✨Showcase Your Product Management Experience
Be prepared to discuss your previous roles in product management, especially within the cloud contact centre sector or SaaS. Highlight specific projects where you led product planning and delivery, and how your contributions made a difference.
✨Demonstrate Agile Methodology Knowledge
Since experience in an Agile environment is crucial, be ready to explain how you've applied Agile principles in your past work. Share examples of how you adapted to changes and prioritised tasks effectively.
✨Understand Customer Needs
Emphasise your ability to identify customer needs and translate them into actionable product requirements. Prepare to discuss how you’ve gathered feedback and refined requests into design briefs that align with business strategy.
✨Communicate Effectively Across Teams
As a Product Manager, you'll need to liaise with various departments. Be ready to share examples of how you've collaborated with sales, engineering, and project management teams to ensure product success and resolve issues efficiently.
