Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage appointments, welcome customers, and support audiologists in a vibrant retail environment.
- Company: Join Amplifon, a global leader in hearing solutions with a commitment to exceptional customer care.
- Benefits: Earn commission, enjoy world-class training, and explore international career opportunities.
- Why this job: Be part of a close-knit team that values your attitude and offers growth potential.
- Qualifications: No specific experience required; just bring your passion for customer service and a proactive mindset.
- Other info: Flexible hours, supportive culture, and opportunities for advancement await you!
The predicted salary is between 13728 - 19219 £ per year.
We are looking for a Sales and Customer Service Advisor to join our high street branch in Lytham. You will be working on the reception desk managing the diary for the Audiologist, making calls to customers and providing a warm welcome to anyone who comes into your shop.
We can offer you the opportunity to earn commission while doing your daily duties and be part of a close-knit global team that offers world-class training, as well as international opportunities.
Our Sales And Customer Service Advisors are an integral part of our Amplifon family, ensuring exceptional standards of care and communication are delivered at all times, supporting and working in harmony with our audiologists.
We are looking for the right person for this role, so don't worry if you don't have all the experience we have listed below, as we believe the right attitude is key for this position.
What you will be doing:- Manage the diary to the highest standards, ensuring the perfect mix of sales & service appointments for both new and existing customers.
- Regularly review the clinic customer database identifying all appointment opportunities in an effort to increase clinic performance with minimal supervision.
- Personalise welcome calls equally well for new & existing customers to maximise attendance, and show an appreciation of the benefit of this towards driving revenue.
- Play an active role in generating revenue by scheduling appointments with customers and prospects in the shortest lead time possible, and through effective promotion and selling of add-on products where there is an appropriate need/benefit.
- Manage the relationship with existing and potential customers to offer appropriate promotions, appointments and hearing solutions.
- Manage the look & feel of the store in line with Amplifon guidelines & standards; mainly visual merchandising, promotional campaigns and general appearance/cleanliness.
- Manage stock levels in the shop ensuring you always have the right amount of products.
- The successful applicant will demonstrate total customer devotion, being a real people champion to ensure the clinic is successful and the needs of the customer are always met.
- You will also demonstrate computer literacy including basic knowledge of Outlook, Teams, OneDrive, with previous experience of working on internal databases or appointment booking systems preferred.
- Sales skills, with the ability to support audiologists in achieving sales targets.
- A pro-active mindset, with a willingness to be flexible, agile & react positively to change.
- Ability to develop strong working relationships with other HAAs, CCCs and all Support Office departments.
- Self-motivated with the ability to work with minimal supervision and take ownership to solve problems.
- Have an understanding of and commitment to the Amplifon vision & values.
- Strong organisational skills, and the ability to plan and prioritise your own workload.
Starting with this role Amplifon will offer development opportunities towards more senior roles within the company. Join our network of passionate Sales And Customer Service Advisors and apply now!
Sales And Customer Service Advisor (Lytham) employer: Amplifon
Contact Detail:
Amplifon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales And Customer Service Advisor (Lytham)
✨Tip Number 1
Familiarise yourself with Amplifon's products and services. Understanding what you’ll be selling will not only boost your confidence but also help you engage more effectively with customers, showcasing your genuine interest in their needs.
✨Tip Number 2
Practice your communication skills, especially in a customer service context. Role-playing scenarios with friends or family can help you become more comfortable with welcoming customers and handling inquiries, which is crucial for this role.
✨Tip Number 3
Network with current employees or others in the industry. This can provide you with insights into the company culture and expectations, plus it might even lead to a referral, which can significantly enhance your chances of landing the job.
✨Tip Number 4
Demonstrate your proactive mindset by preparing questions about the role and the company during your interview. This shows your enthusiasm and willingness to engage, making you stand out as a candidate who is genuinely interested in contributing to the team.
We think you need these skills to ace Sales And Customer Service Advisor (Lytham)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Sales and Customer Service Advisor role. Emphasise your customer service skills, sales experience, and any relevant software knowledge.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and sales. Mention specific examples of how you've successfully managed customer relationships or contributed to sales targets in previous roles.
Highlight Soft Skills: In your application, focus on soft skills such as communication, organisation, and adaptability. These are crucial for the role, so provide examples of how you've demonstrated these in past experiences.
Show Enthusiasm for the Company: Research Amplifon and express your enthusiasm for their vision and values in your application. Mention why you want to be part of their team and how you can contribute to their success.
How to prepare for a job interview at Amplifon
✨Show Your Customer Devotion
Make sure to highlight your passion for customer service during the interview. Share examples of how you've gone above and beyond to meet customer needs, as this role is all about ensuring exceptional care and communication.
✨Demonstrate Sales Skills
Prepare to discuss your previous sales experiences and how you can support audiologists in achieving their targets. Think of specific instances where you successfully promoted products or services and how that benefited your previous employers.
✨Exhibit Organisational Skills
Since managing the diary and appointments is a key part of the role, be ready to talk about your organisational strategies. You might want to mention any tools or methods you use to keep track of tasks and ensure everything runs smoothly.
✨Embrace a Proactive Mindset
The company values flexibility and a positive attitude towards change. Be prepared to share examples of how you've adapted to new situations or challenges in the past, showcasing your ability to think on your feet and solve problems independently.
