Lead Business Analyst | London, UK

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we\’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology, innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential.

Title and Summary

Lead Business Analyst

Who is Mastercard?

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview

The Operational Excellence team is looking for a Lead Business Analyst to drive safe outcomes for our customer control environment by consistently assuring our controls and applying a problem-solving mindset to risks and issues that occur during the course of business. The ideal candidate is passionate about the customer experience, mitigating and resolving risks, ensuring controls are implemented and being adhered to, highly motivated, intellectually curious, analytical, and possesses an attention to detail.

Role

1. Displays the ability to apply an understanding of Payment Platforms & applications to perform consistent analysis and testing.
2. Displays the ability to apply an understanding of applications to gather pertinent information and have the confidence to recommend improvements to our controls environment.
3. Ability to identify, influence, and facilitate outcomes internally and externally by helping shape responses to controls that may have failed and facilitate solution delivery or engage relevant resources to expedite resolution.

Example

In this position, you will:

1. Partner with internal business teams to identify and close gaps in controls, solve problems, and deliver solutions.
2. Identify opportunities to improve ways of working and participate in departmental initiatives.
3. Partner with 1 LOD to participate in Risk Control Self Assessments, ensuring the design and operating effectiveness of controls within critical processes.

All About You

Displays the ability to perform consistent analysis and testing with an intermediate knowledge of SOC 2 / ISAE3000 / PCI control frameworks.

Has awareness of Platform Product Management, focusing on compliance and controls for scalable, integrated, and user-friendly platform-based products.

Ability to shape responses to control weaknesses and facilitate solution execution or resource engagement to mitigate issues.

Corporate Security Responsibility

All employees or representatives of Mastercard are responsible for information security, including:

• Adhering to security policies and practices;
• Ensuring confidentiality and integrity of accessed information;
• Reporting security violations or breaches;
• Completing mandatory security trainings.

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