Solutions Architect - Higher Education

Join to apply for the Solutions Architect – Higher Education role at Cadence Resourcing . My client is seeking a Solutions Architect to lead the implementation of a new Microsoft Dynamics-based CRM for student registration at a leading university. The role involves collaborating with stakeholders across four schools, guiding their transition to an interactive voice response solution, and contributing to the university\’s long-term vision of integrating AI and chatbots. Key requirements include: Proven CRM experience (MS Dynamics preferred) Telephony knowledge Familiarity with Omnichannel tools and Digital Wave Finder is a plus This is an exciting opportunity to influence the digital future of student engagement in higher education. The role is outside IR35, with onsite requirements of 1-2 days per week depending on project needs. Seniority level Mid-Senior level Employment type Contract Job function Education Industry Higher Education #J-18808-Ljbffr