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- Tasks: Lead the implementation of a new CRM for student registration and guide stakeholders.
- Company: Cadence Resourcing is dedicated to transforming higher education through innovative solutions.
- Benefits: Enjoy flexible onsite requirements and the chance to work on impactful projects.
- Why this job: Shape the future of student engagement with cutting-edge technology in a collaborative environment.
- Qualifications: Proven CRM experience, telephony knowledge, and familiarity with omnichannel tools preferred.
- Other info: This role is outside IR35, offering a unique opportunity for mid-senior level professionals.
The predicted salary is between 43200 - 72000 £ per year.
Join to apply for the Solutions Architect - Higher Education role at Cadence Resourcing. My client is seeking a Solutions Architect to lead the implementation of a new Microsoft Dynamics-based CRM for student registration at a leading university. The role involves collaborating with stakeholders across four schools, guiding their transition to an interactive voice response solution, and contributing to the university's long-term vision of integrating AI and chatbots.
Key requirements include:
- Proven CRM experience (MS Dynamics preferred)
- Telephony knowledge
- Familiarity with Omnichannel tools and Digital Wave Finder is a plus
This is an exciting opportunity to influence the digital future of student engagement in higher education. The role is outside IR35, with onsite requirements of 1-2 days per week depending on project needs.
Seniority level: Mid-Senior level
Employment type: Contract
Job function: Education
Industry: Higher Education
Solutions Architect - Higher Education employer: Cadence Resourcing
Contact Detail:
Cadence Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solutions Architect - Higher Education
✨Tip Number 1
Familiarise yourself with Microsoft Dynamics CRM and its functionalities. Consider taking a short online course or watching tutorials to brush up on your skills, as this will help you speak confidently about your experience during interviews.
✨Tip Number 2
Network with professionals in the higher education sector, especially those who have experience with CRM implementations. Attend relevant webinars or local meetups to build connections that could provide insights or even referrals for the role.
✨Tip Number 3
Research the university's current digital initiatives and their long-term vision for student engagement. This knowledge will allow you to tailor your discussions and demonstrate how your skills can directly contribute to their goals.
✨Tip Number 4
Prepare to discuss your telephony knowledge and any experience with omnichannel tools. Be ready to share specific examples of how you've successfully implemented similar solutions in past roles, as this will showcase your expertise and problem-solving abilities.
We think you need these skills to ace Solutions Architect - Higher Education
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your CRM experience, particularly with Microsoft Dynamics. Include specific examples of past projects where you implemented similar solutions, and emphasise any telephony knowledge or familiarity with omnichannel tools.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the impact you can have on student engagement. Mention your experience in leading projects and collaborating with stakeholders, as well as your vision for integrating AI and chatbots in higher education.
Showcase Relevant Skills: When filling out your application, ensure you highlight skills that align with the job description, such as your understanding of digital solutions and your ability to guide transitions in technology. Use keywords from the job listing to make your application stand out.
Proofread Your Application: Before submitting, take the time to proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Solutions Architect role.
How to prepare for a job interview at Cadence Resourcing
✨Showcase Your CRM Expertise
Make sure to highlight your experience with Microsoft Dynamics and any other CRM systems you've worked with. Be prepared to discuss specific projects where you successfully implemented CRM solutions, as this will demonstrate your capability to lead the transition at the university.
✨Understand the Educational Landscape
Familiarise yourself with the challenges and opportunities in higher education, especially regarding student engagement. Showing that you understand the unique needs of universities will help you connect with the interviewers and position yourself as a valuable asset.
✨Prepare for Technical Questions
Expect questions about telephony knowledge and omnichannel tools. Brush up on relevant technologies and be ready to explain how they can enhance student registration processes. This will show your technical proficiency and readiness to tackle the role's challenges.
✨Demonstrate Collaborative Skills
Since the role involves working with various stakeholders, be prepared to discuss your experience in collaboration and communication. Share examples of how you've successfully guided teams through transitions or implementations, emphasising your ability to work well with diverse groups.
