At a Glance
- Tasks: Engage customers, manage POS transactions, and participate in community events.
- Company: Wine Rack inspires joy through exceptional wine experiences and education.
- Benefits: Enjoy flexible hours, employee perks, and comprehensive wine training.
- Why this job: Join a fun team, learn about award-winning wines, and make a social impact.
- Qualifications: Must be 19+, have a high school diploma, and Smart Serve Certification.
- Other info: Diverse workforce encouraged; accessibility needs welcomed.
The predicted salary is between 24000 - 36000 £ per year.
Join us & inspire with every glass! Why join Wine Rack? To inspire every generation to savour the simple joys of life. As a Wine Merchant, you will provide exceptional customer service while benefiting from a comprehensive wine education training program, with opportunities to learn and taste Arterra's award-winning wines. Enjoy working in a fun, flexible store environment.
Who you are:
- Passionate about delivering exceptional customer experiences
- Retail experience is an asset
- Enjoy working in a fun, team environment
- Enthusiastically engage and interact with customers
- Perform POS transactions and merchandising tasks, such as receiving shipments and replenishment
- Meet and exceed shift targets
- Participate in community initiatives and festivals
- Flexible to work evenings, weekends, and holidays
- 19 years or older; High School diploma or equivalent
- Smart Serve Certification required
- Ability to meet physical demands including lifting up to 21 kg, standing, reaching, bending, and climbing ladders
What you can expect from us:
- Free access to Employee Assistance Program
- Paid Personal Care Days
- Cash and prize incentives
- Fun culture and environment
- Wine education training and tastings
- Commitment to corporate social responsibility
- Training and development programs
We are committed to a diverse workforce and encourage applications from all qualified individuals. We also aim to remove barriers to employment for people with disabilities and invite you to inform us of any accessibility or accommodation needs.
Position Details:
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Management and Manufacturing
- Industry: Beverage Manufacturing
Sales Associate - Wine Merchant (Main St E. & Thomson) employer: Wine Rack
Contact Detail:
Wine Rack Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - Wine Merchant (Main St E. & Thomson)
✨Tip Number 1
Familiarise yourself with the wines offered by Wine Rack. Knowing the different types of wines, their origins, and tasting notes will help you engage customers effectively and demonstrate your passion for the product.
✨Tip Number 2
Showcase your customer service skills during any interactions you have with the team or in your networking efforts. Highlighting your ability to create exceptional experiences will resonate well with the hiring managers.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. Since the role requires evening and weekend availability, demonstrating your willingness to accommodate these needs can set you apart from other candidates.
✨Tip Number 4
Engage with the local community initiatives that Wine Rack participates in. Showing your interest in community involvement can reflect positively on your application and align with the company’s values.
We think you need these skills to ace Sales Associate - Wine Merchant (Main St E. & Thomson)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Wine Rack is looking for in a Sales Associate. Highlight your passion for customer service and any relevant retail experience in your application.
Tailor Your CV: Make sure your CV reflects your skills and experiences that align with the role. Emphasise any previous retail or customer service roles, and mention your ability to work in a team and meet targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for wine and customer service. Mention why you want to work at Wine Rack specifically and how you can contribute to their fun and flexible environment.
Highlight Relevant Certifications: If you have a Smart Serve Certification or any other relevant qualifications, make sure to include them in your application. This shows your commitment to the industry and readiness for the role.
How to prepare for a job interview at Wine Rack
✨Know Your Wines
Familiarise yourself with different types of wines, their regions, and tasting notes. This knowledge will not only impress your interviewers but also show your passion for the role.
✨Showcase Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you engaged with customers and resolved any issues they faced.
✨Demonstrate Team Spirit
Wine Rack values a fun, team-oriented environment. Be ready to discuss how you work well in teams and contribute positively to group dynamics.
✨Be Flexible and Adaptable
Since the role requires working evenings, weekends, and holidays, express your willingness to be flexible with your schedule. Share any previous experiences that demonstrate your adaptability.