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- Tasks: Support our Birmingham team with admin tasks and keep everything running smoothly.
- Company: Join Fortem, a leader in property solutions and social housing contracts.
- Benefits: Enjoy 34 days off, private healthcare, gym discounts, and more perks!
- Why this job: Be part of a friendly team making a real impact in the community.
- Qualifications: Previous admin experience and strong IT skills are essential.
- Other info: This is a permanent role with core hours from Monday to Friday.
The predicted salary is between 30000 - 42000 £ per year.
We are seeking a Branch Support Coordinator to deliver effective administrative support to our Birmingham team. Playing a vital role within the department, this is a diverse position, ideal for an experienced administrator. Reporting to the Site Manager, you will contribute to a well-established and friendly team. This is a permanent role with core working hours from Monday to Friday, 8am-4:30pm.
The Customer: You will be part of one of Fortem's largest Social Housing contracts, Birmingham City Council. This expanding £50m Repairs & Maintenance, Capital Works, and Retrofit contract is the largest social housing contract in Europe, responsible for over 22,500 properties in Birmingham, including low, medium, and high-rise blocks. The contract is fast-paced, focused, and dedicated, with a history of being re-awarded three times, reflecting our commitment and excellence.
Responsibilities:
- Handle general administrative tasks.
- Organise and maintain permits.
- Attend meetings as a minute taker, ensuring accurate and timely notes.
- Raise purchase orders for subcontractors.
- Manage job completions.
- Assist with compliance tasks.
What You Will Need:
- Essential: Previous experience in an administration role.
- Excellent IT skills, including proficiency in Microsoft Office.
- Strong written and verbal communication skills.
- Ability to manage a challenging workload while maintaining high standards.
- Desirable: Experience working in the Social Housing sector.
Benefits:
- Competitive salary based on experience, with profit-related bonus.
- 25 days annual leave plus bank holidays and your birthday off (total 34 days).
- Sick pay.
- 26 weeks of full-pay maternity leave.
- Annual pay reviews.
- 8 weeks of full-pay paternity leave.
- Discounted gym memberships at national and local gyms.
- Up to £3,000 colleague referral fee.
- Access to a wide range of training via our bespoke Learning Management System.
- Private healthcare and dental care.
- Cycle to work scheme.
- Retail and mobile phone provider discounts.
- Free parking.
Who We Are: Part of the Willmott Dixon group, Fortem was established in 2002. We provide specialist property solutions to keep homes and buildings running smoothly, including repairs, voids, planned installations, and gas services. We also have extensive experience in decarbonisation, focusing on making homes more energy-efficient and supporting clients' journeys to zero carbon. Our commitment to quality, best practices, and a partnered approach ensures excellent outcomes for our partners, clients, and communities. We are proud to be Investors in People - Gold, and we promote equality, diversity, and respect.
Please apply with your updated CV or contact our Recruitment team.
Branch Support Coordinator employer: Fortem Cares
Contact Detail:
Fortem Cares Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Support Coordinator
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Branch Support Coordinator. Understanding tasks like minute-taking and managing job completions will help you demonstrate your knowledge during any discussions.
✨Tip Number 2
Network with current or former employees in similar roles, especially within the social housing sector. They can provide insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Brush up on your IT skills, particularly Microsoft Office. Being able to showcase your proficiency in these tools can set you apart, as they are essential for the administrative tasks involved in this role.
✨Tip Number 4
Prepare examples from your past experience that highlight your ability to manage a challenging workload while maintaining high standards. This will help you illustrate your suitability for the fast-paced environment at Fortem.
We think you need these skills to ace Branch Support Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous administrative experience and relevant skills. Emphasise your proficiency in Microsoft Office and any experience you have in the Social Housing sector, as these are essential for the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and explains why you're a great fit for the Branch Support Coordinator position. Mention your ability to handle a challenging workload and your commitment to maintaining high standards.
Highlight Relevant Experience: In your application, provide specific examples of your past administrative tasks, such as minute-taking or managing permits. This will demonstrate your capability to handle the responsibilities outlined in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Fortem Cares
✨Showcase Your Administrative Skills
Make sure to highlight your previous experience in administrative roles. Be prepared to discuss specific tasks you've handled, such as managing permits or taking minutes during meetings, as these are key responsibilities for the Branch Support Coordinator position.
✨Demonstrate IT Proficiency
Since excellent IT skills are essential, especially in Microsoft Office, consider preparing examples of how you've used these tools effectively in past roles. You might even want to mention any specific software you are familiar with that could be relevant to the job.
✨Communicate Clearly
Strong written and verbal communication skills are crucial for this role. Practice articulating your thoughts clearly and concisely, and be ready to provide examples of how you've successfully communicated in challenging situations.
✨Understand the Social Housing Sector
While experience in the social housing sector is desirable, showing a genuine interest and understanding of the industry can set you apart. Research Birmingham City Council's initiatives and challenges in social housing to demonstrate your knowledge during the interview.
