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- Tasks: Join our team as a Parts Advisor, ensuring exceptional service and support for customers and the Technical team.
- Company: Sandal Wakefield is a dynamic dealership focused on delivering top-notch customer experiences.
- Benefits: Enjoy 24 days of annual leave, free staff parking, and extra time off for your birthday.
- Why this job: Be part of a professional team with ongoing training at the BMW Group Training Academy.
- Qualifications: Experience in the retail motor industry, preferably at a BMW/MINI Retailer, is essential.
- Other info: Ideal for confident, energetic individuals who thrive in a fast-paced environment.
The predicted salary is between 24000 - 36000 £ per year.
Location: Wakefield
Department: Parts
Closing Date: 8th June 2025
Are you an experienced Parts Advisor who is confident, energetic, and resourceful? Do you thrive in a dynamic environment? Sandal Wakefield is looking to add to their existing team of Parts Advisors. This position is ideally suited for an experienced Parts Advisor, someone who follows procedures and performs well in an environment where providing exceptional service is the top priority.
As a member of our small professional team, reporting directly to the Parts Manager, you will be responsible for ensuring that our customers and Technical team are dealt with professionally and courteously, contributing to the development of the business.
The ideal candidate will have experience within the retail motor industry at dealership level, preferably at a BMW/MINI Retailer. They should also have the ability to plan ahead and maintain good communication with colleagues in other departments. Experience with CDK Drive dealer software is an advantage.
The training for this role will exceed that of other manufacturers and includes ongoing courses on new model technology and customer service at the BMW Group Training Academy.
We also offer:
- 24 days of annual leave (plus bank holidays), increasing with length of service, up to 26 days
- An extra paid day off for your birthday
- Free staff parking
If you believe you would excel in an environment where customer service is the primary goal, please upload a cover letter indicating your notice period and salary expectations, along with your full CV, using the link below.
Parts Advisor employer: Sandal Huddersfield BMW
Contact Detail:
Sandal Huddersfield BMW Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Familiarise yourself with the BMW/MINI product range and any recent developments in the automotive industry. This knowledge will not only help you stand out during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former Parts Advisors, especially those who have worked at BMW/MINI retailers. They can provide valuable insights into the company culture and expectations, which can be beneficial during your interview.
✨Tip Number 3
Prepare to discuss specific examples of how you've provided exceptional customer service in previous roles. Highlighting your ability to handle challenging situations will show that you're well-equipped for this dynamic environment.
✨Tip Number 4
If you have experience with CDK Drive dealer software, be ready to talk about it. If not, consider doing a bit of research or even a short online course to familiarise yourself with the software, as this could give you an edge over other candidates.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Tailor Your Cover Letter: Make sure to customise your cover letter for the Parts Advisor position. Highlight your experience in the retail motor industry, particularly if you've worked at a BMW/MINI Retailer. Mention your customer service skills and how you thrive in dynamic environments.
Showcase Relevant Experience: In your CV, emphasise any previous roles that relate directly to the Parts Advisor position. Include specific examples of how you've provided exceptional service and maintained good communication with colleagues in other departments.
Mention Software Proficiency: If you have experience with CDK Drive dealer software, be sure to mention it in both your cover letter and CV. This could give you an edge over other candidates, as it's noted as an advantage for the role.
Be Clear About Expectations: In your cover letter, clearly state your notice period and salary expectations as requested in the job description. This shows that you pay attention to details and are serious about the application process.
How to prepare for a job interview at Sandal Huddersfield BMW
✨Show Your Passion for Customer Service
As a Parts Advisor, exceptional customer service is key. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to providing top-notch service.
✨Familiarise Yourself with the Company
Research Sandal Wakefield and their values, especially their focus on customer service and teamwork. Understanding their culture will help you align your answers with what they are looking for in a candidate.
✨Highlight Relevant Experience
Make sure to discuss your experience in the retail motor industry, particularly if you've worked at a dealership level or with BMW/MINI. Specific examples of your past roles will help illustrate your suitability for the position.
✨Prepare for Technical Questions
Since the role may involve using CDK Drive dealer software, be ready to discuss any relevant technical skills or experiences. If you're not familiar with this software, consider researching it beforehand to show your willingness to learn.
