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- Tasks: Be the friendly face of our law firm, managing reception and client interactions.
- Company: Join a reputable law firm known for its professional environment and client-focused service.
- Benefits: Enjoy private medical cover, a contributory pension, life assurance, and social events.
- Why this job: Kickstart your career in law with hands-on experience and a supportive team culture.
- Qualifications: GCSEs in Maths and English or equivalent, plus a Law degree required.
- Other info: Flexible working between Leatherhead and Reigate offices, with a salary of £23,500 - £25,000.
The predicted salary is between 19500 - 21000 £ per year.
Location: Leatherhead and Reigate
Permanent Full Time
Salary: £23,500 - £25,000
Benefits:
- 25 days' holiday plus bank holidays
- Private medical cover
- Contributory pension
- Life assurance
- Annual bonus scheme
- Career development plans
- Social events
A great opportunity to learn, grow and build a career, providing a professional, welcoming, pleasant, accurate and high-quality reception service to clients, suppliers and visitors to the office. The reception function is crucial to the firm's ability to impress clients, whether new or existing. Receptionists are our clients’ ambassadors and set the tone for our clients’ experience.
Key tasks and duties for the Office Assistant & Receptionist:
- Run the post desk and deal with incoming and outgoing mail and faxes quickly and efficiently.
- Receive the post, deliveries, payments from clients and miscellaneous items and distribute these items in a timely and appropriate manner.
- Archive files, maintain and monitor file archiving databases and undertake associated administration duties, including arranging for files to be collected or retrieved from storage as required.
- Undertake some physical lifting.
- Photocopying, often in large volumes for court bundles under the pressure of deadlines and to distribute these photocopies appropriately and in a timely manner.
- Manage stationery stock.
- Run errands in the town centre.
- May be asked to undertake some basic IT work, some typing of attendance notes.
- Make and receive telephone calls, answering any queries helpfully and referring callers to other offices of the firm if required.
- Accurately take messages over the telephone and transcribe any messages from the answerphone each morning and deliver the messages accurately to the intended recipient as quickly as possible either by phone or email.
- Actively promote the firm by delivering good customer care standards.
- Welcome clients calling for appointments, inviting the clients to wait in the waiting room.
- Take copies of passports and utility bills from clients calling with identification for Money Laundering Regulation purposes.
- Keep the reception area and meeting rooms tidy and free from litter at all times.
- Provide refreshments when asked to do so.
- Offer a co-operative 'can do' and team-oriented attitude and positive attitude to asking for work.
Qualifications and Skills required for the Office Assistant & Receptionist:
- GCSE in Maths and English (A*-C) or (9-4) or equivalent Law degree
- Proven experience of dealing with clients either face to face or over the telephone
- Courteous and efficient telephone manner, bright, alert, interested and helpful
- Professional appearance, including tidy hair, appropriate makeup (where worn) and attired as agreed as appropriate by the firm, including being prepared to wear a uniform
- Patient and diplomatic manner
- Flexible, co-operative and a supportive team player
- Bright and enthusiastic
- Is attentive when being spoken to, asks questions and seeks clarification where necessary
- Demonstrable experience of having dealt with difficult situations and customers
- Able to convey straightforward information clearly and accurately in writing and orally
- Able to make sound judgements which show an understanding of the boundaries of the post
Closing date for applications: May 26, 2025
Office Assistant/Receptionist suit a Law graduate employer: Carlton Recruitment
Contact Detail:
Carlton Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Assistant/Receptionist suit a Law graduate
✨Tip Number 1
Familiarise yourself with the legal environment and terminology. As a law graduate, showcasing your understanding of legal concepts during the interview can set you apart from other candidates.
✨Tip Number 2
Practice your customer service skills. Since you'll be the first point of contact for clients, demonstrating a friendly and professional demeanour in mock scenarios can help you feel more confident.
✨Tip Number 3
Network with professionals in the legal field. Attend local legal events or join online forums to connect with others who might provide insights or even referrals for the position.
✨Tip Number 4
Prepare questions to ask during the interview about the firm's culture and expectations. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
We think you need these skills to ace Office Assistant/Receptionist suit a Law graduate
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV to highlight your law degree and any relevant experience. Emphasise skills that align with the job description, such as client interaction and administrative tasks.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the firm. Mention specific experiences that demonstrate your ability to provide excellent customer service and manage office tasks efficiently.
Highlight Relevant Skills: In your application, focus on skills mentioned in the job description, like communication, organisation, and teamwork. Provide examples of how you've successfully used these skills in previous roles or during your studies.
Follow Application Instructions: Pay close attention to the application instructions provided. If they request your CV in Word format, ensure you comply to avoid any delays in processing your application.
How to prepare for a job interview at Carlton Recruitment
✨Dress the Part
Make sure to present yourself in a professional manner. A tidy appearance, appropriate attire, and good grooming are essential, especially in a law firm where first impressions matter.
✨Showcase Your Communication Skills
As an Office Assistant/Receptionist, you'll be the first point of contact for clients. Practice clear and courteous communication, both verbally and in writing, to demonstrate your ability to handle client interactions effectively.
✨Demonstrate Your Organisational Skills
Be prepared to discuss your experience with managing tasks like archiving files, handling mail, and maintaining stationery stock. Highlight any relevant examples that showcase your ability to stay organised under pressure.
✨Prepare for Scenario Questions
Expect questions about how you would handle difficult situations or clients. Think of specific examples from your past experiences where you successfully resolved issues, as this will show your problem-solving skills and diplomacy.
