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For Companies At a Glance
- Tasks: Drive sales of Elemis products and provide exceptional customer service.
- Company: Join Boots, a leading retailer known for quality and customer care.
- Benefits: Enjoy generous discounts, well-being policies, and a supportive work environment.
- Why this job: Be part of a passionate team promoting premium skincare with a focus on sustainability.
- Qualifications: 3 years of sales experience, preferably with premium skincare brands.
- Other info: Part-time role with flexible hours and opportunities for growth.
As our Retail Sales Assistant, you will assist in the day-to-day running of the Elemis Account by driving the sales of Elemis products. Your passion for Elemis and providing exceptional product knowledge to ensure strong sales KPIs are essential in this role.
As a retail expert, you will ensure link selling and eventing is key to your remit reporting into the Retail Development Consultant. Your organisation and attention to detail will ensure that the Company standards are always maintained, through the delivery of an exceptional Elemis journey for each client.
What Will You Do?
- Pro-actively and enthusiastically drive sales and ensure that both personal targets and counter targets are met, striving to exceed set targets.
- Raise awareness of the Elemis brand and educate clients in the product and range.
- Participate fully in promotional / PR activity and ensure the success of the promotion and/or event.
- Ensure products prescribed are appropriate to clients' needs and take into account medical contraindications.
- Assist the Account Management Team in accurately recording sales figures and stock levels to meet and exceed KPIs as agreed by the business.
- Maintain the Elemis counter to the highest standards of cleanliness, hygiene and presentation.
- Ensure that customer service is of the highest standard and handle any client complaints promptly, consulting the Account Management Team in all cases.
- Keep all details regarding clients in the strictest of confidence, locked away, and never discuss information with inappropriate parties either inside or outside of the Company.
Sustainability Responsibility
- Ensure all duties carried out and actions completed in every aspect of your role contribute to the short and long-term Sustainability Goals set-forth by the ELEMIS - Climate, Biodiversity & People Pillars.
- Be mindful of Elemis’ sustainability pledge when ordering Testers and Professional grade Products.
- Be mindful of Elemis’ sustainability pledge when planning and executing Promotional activities, reducing waste wherever possible.
- Carry out other duties as requested by management from time to time.
The Perfect Candidate:
- 3 years strong proven track record in sales and link selling.
- Good level and standard of UK/European education or equivalent.
- Proven sales record.
- Passionate in achieving results in a target driven environment.
- Previous experience working with a premium skincare brand with colour Elemis treatment and product knowledge.
- Knowledge of the Elemis Company philosophy.
What We Offer You!
- Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more).
- Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more.
- Generous Holiday Allowance, increasing with length of service.
- Company Pension Scheme.
- Bonus/Commission Scheme.
- Healthcare Cash Plan (with Dental).
- Employee Assistance Programme for all Associates and their families.
- Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards.
- Much, much more!
Some benefit eligibility is based on length of service or contract type.
Retail Sales Assistant employer: ELEMIS
Contact Detail:
ELEMIS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Familiarise yourself with the Elemis product range and their unique selling points. Being able to discuss the benefits and features of these products confidently will set you apart during interviews.
✨Tip Number 2
Showcase your sales achievements in previous roles. Prepare specific examples of how you've met or exceeded sales targets, as this will demonstrate your capability to drive sales for the Elemis brand.
✨Tip Number 3
Research the latest trends in skincare and beauty, particularly those related to premium brands. This knowledge will help you engage in meaningful conversations during the interview and show your passion for the industry.
✨Tip Number 4
Prepare to discuss your approach to customer service. Think of examples where you've gone above and beyond for clients, as this role requires a strong focus on delivering an exceptional customer experience.
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Retail Sales Assistant position. Tailor your application to highlight how your skills and experiences align with these expectations.
Showcase Relevant Experience: In your CV and cover letter, emphasise any previous experience in retail sales, particularly with premium skincare brands. Provide specific examples of how you have driven sales and met targets in past roles.
Demonstrate Passion for the Brand: Express your enthusiasm for Elemis and its products in your application. Mention any personal experiences with the brand or knowledge of its philosophy that can set you apart from other candidates.
Highlight Customer Service Skills: Since customer service is crucial for this role, include examples of how you have provided exceptional service in previous positions. Discuss how you handled client complaints and ensured a positive shopping experience.
How to prepare for a job interview at ELEMIS
✨Show Your Passion for Elemis
Make sure to express your enthusiasm for the Elemis brand during the interview. Share any personal experiences you have with their products and how they align with your values. This will demonstrate your genuine interest in the role and the company.
✨Highlight Your Sales Experience
Prepare specific examples from your past roles where you successfully drove sales or exceeded targets. Discuss your strategies for link selling and how you've contributed to promotional activities, as this is crucial for the Retail Sales Assistant position.
✨Demonstrate Product Knowledge
Familiarise yourself with the Elemis product range and be ready to discuss key features and benefits. Showing that you understand the products will not only impress the interviewers but also reflect your ability to educate clients effectively.
✨Emphasise Customer Service Skills
Be prepared to talk about your approach to providing exceptional customer service. Share examples of how you've handled client complaints or ensured a positive shopping experience, as this is vital for maintaining the high standards expected at Elemis.
