At a Glance
- Tasks: Assist in running operations and provide excellent service to guests.
- Company: Join Restaurant Associates, part of Compass Group UK&I, known for exceptional hospitality.
- Benefits: Enjoy career progression, recognition, and a supportive work environment.
- Why this job: Be part of a team that values individuality and delivers memorable experiences.
- Qualifications: Passion for service, teamwork, communication skills, and ability to thrive under pressure.
- Other info: Diversity is celebrated; everyone is encouraged to be their authentic selves.
The predicted salary is between 28800 - 43200 £ per year.
We're currently recruiting a dedicated Conference & Hospitality Assistant to help ensure the smooth running of the operations in Restaurant Associates on a full time basis, contracted to 40 hours per week. As a Conference & Hospitality Assistant, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Could you bring your spark to Restaurant Associates? Here's what you need to know before applying:
- Greeting and looking after our guests so they go home delighted
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about the menu and making recommendations to our guests
- Representing Compass Group UK&I and maintaining a positive brand image
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Conference & Hospitality Assistant will:
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
Part of Compass Group UK&I, Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplaces as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Conference & Hospitality Assistant employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference & Hospitality Assistant
✨Tip Number 1
Familiarise yourself with the hospitality industry, especially in conference settings. Understanding the nuances of guest interactions and service standards will help you stand out during interviews.
✨Tip Number 2
Showcase your communication skills by engaging with people in various settings. Whether it's volunteering or part-time work, any experience that highlights your ability to connect with guests will be beneficial.
✨Tip Number 3
Research Restaurant Associates and their values. Being able to discuss how your personal values align with theirs during an interview can demonstrate your genuine interest in the role.
✨Tip Number 4
Prepare for situational questions by thinking of examples where you've delivered excellent customer service or worked under pressure. This will help you articulate your experiences effectively during the interview.
We think you need these skills to ace Conference & Hospitality Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Conference & Hospitality Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for hospitality and customer service. Mention specific experiences where you have delivered outstanding service or worked effectively in a team, as this will resonate with the values of Restaurant Associates.
Highlight Relevant Experience: In your CV, emphasise any previous roles in hospitality or customer service. Use bullet points to clearly outline your achievements and responsibilities, focusing on how they relate to the skills mentioned in the job description.
Proofread Your Application: Before submitting your application, take the time to proofread your documents. Check for spelling and grammatical errors, and ensure that your formatting is consistent. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Compass Group
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for delivering outstanding service during the interview. Share specific examples of how you've gone above and beyond for customers in the past, as this aligns perfectly with what Restaurant Associates is looking for.
✨Know the Menu Inside Out
Familiarise yourself with the menu and any special offerings before the interview. Being able to discuss dishes confidently and make recommendations will demonstrate your commitment to providing a seamless experience for guests.
✨Emphasise Teamwork and Communication Skills
Highlight your ability to work well in a team and communicate effectively. Prepare examples of how you've collaborated with colleagues in previous roles, as this is crucial for maintaining a positive brand image and ensuring smooth operations.
✨Demonstrate Your Ability to Handle Pressure
Be ready to discuss situations where you've successfully managed stress or high-pressure environments. This role requires someone who can thrive under pressure, so showcasing your resilience will be key.