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For Companies At a Glance
- Tasks: Join us as a Sales Assistant/Driver, driving sales and delivering exceptional customer service.
- Company: Be part of Majestic Wine, the UK's leading wine specialist revolutionising retail.
- Benefits: Enjoy competitive pay, up to 20% staff discount, and career development opportunities.
- Why this job: This role offers hands-on experience, a vibrant team culture, and the chance to learn about wine.
- Qualifications: Must have a full UK/EU/EEA driving licence and a passion for learning about wine.
- Other info: Fixed term contract until 24/12/2025, with 15 hours per week.
Fancy joining the UK’s number one Wine Specialist? Majestic Wine Finchley is looking for a dynamic, ambitious, and driven individual eager to grow within a company revolutionising retail!
The Role
As a Sales Assistant/Driver, you’ll support your store team by driving sales and managing daily store operations. You’ll deliver exceptional customer service to optimise KPI performance. This role involves meeting diverse customers daily, offering more than just driving—it’s about helping others and delivering great service with a smile. It is hands-on, physical, and varied.
Key Responsibilities
- Our Customers are central to everything we do. In this role, you’ll be an ambassador for your store, supporting the team to deliver an outstanding shopping experience.
- Drive store performance by maximising sales opportunities and supporting your team to meet and exceed targets through KPI focus.
- Deliver exceptional, market-leading customer service to foster business growth through loyalty and repeat purchases.
- Offer VIP concierge services, actively contacting customers about products and tastings.
- Share your passion for products by telling the story behind them, demonstrating in-depth knowledge of our range.
- Take ownership of your wine knowledge, continually learning to support your WSET qualification and confidence in selling.
- Maintain the store’s appearance and cleanliness, both internally and externally.
- Participate in operational tasks such as delivering wine, merchandising stock, and contacting customers to boost sales.
- Identify and suggest improvements for store operations, collaborating with your team to implement solutions.
- Ensure compliance with internal policies, safety, and legal requirements through mandatory training.
- Exemplify Majestic’s Ways of Working and support junior team members, providing feedback to your Store Manager.
- As a key holder, understand opening and closing procedures and confidently operate the store independently.
- Be willing to deliver wine around the local area if required.
Knowledge & Skills Required
- Excellent time management, delegation, and problem-solving skills.
- Ability to deliver exceptional customer experience and service.
- Self-motivated, capable of working independently and in a team.
- A proactive attitude with a passion for resolving problems.
- Adaptability and resilience to meet changing demands.
- Strong communication and time management skills.
- Wine knowledge is beneficial, but a passion to learn more is essential to pass Level 2 WSET qualifications.
- A full UK/EU/EEA driving licence held for at least 12 months with no more than 6 penalty points.
What’s in it for you
- Competitive salary
- Up to 20% staff discount
- Career development opportunities supported by in-house training
- Uniform provided
- Access to Retail Trust benefits, including discounts, counselling, and support services
- Company sick pay scheme
Job Specifics
- Contract: Fixed Term until 24/12/2025
- Hours: 15 hours per week
We look forward to your application! Together, we are Majestic!
Retail Sales Assistant/Driver - Finchley - 15 Hours (Fixed Term until 24/12/25) employer: Majestic Wines Warehouse Limited
Contact Detail:
Majestic Wines Warehouse Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant/Driver - Finchley - 15 Hours (Fixed Term until 24/12/25)
✨Tip Number 1
Familiarise yourself with Majestic Wine's product range and their unique selling points. Being able to discuss specific wines and their stories will show your passion and knowledge during the interview.
✨Tip Number 2
Demonstrate your customer service skills by preparing examples of how you've gone above and beyond for customers in previous roles. This will highlight your ability to deliver exceptional service, which is crucial for this position.
✨Tip Number 3
Show your enthusiasm for learning by mentioning any relevant courses or qualifications you plan to pursue, such as the WSET Level 2. This indicates your commitment to growing within the company and enhancing your wine knowledge.
✨Tip Number 4
Prepare to discuss your time management and problem-solving skills. Think of specific instances where you've successfully managed multiple tasks or resolved issues, as these are key skills for the role.
We think you need these skills to ace Retail Sales Assistant/Driver - Finchley - 15 Hours (Fixed Term until 24/12/25)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Retail Sales Assistant/Driver position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Customer Service Skills: Emphasise your customer service experience in your CV and cover letter. Provide specific examples of how you've delivered exceptional service in previous roles, as this is crucial for the position.
Highlight Relevant Experience: If you have experience in retail or driving, make sure to detail this in your application. Mention any relevant achievements or contributions that demonstrate your ability to drive sales and support store operations.
Express Your Passion for Wine: Even if you don't have extensive wine knowledge, express your enthusiasm for learning about wine and mention any related experiences. This will show your willingness to grow within the company and pass the WSET qualifications.
How to prepare for a job interview at Majestic Wines Warehouse Limited
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering exceptional customer service. Share examples from your past experiences where you went above and beyond to help a customer, as this role heavily focuses on creating a great shopping experience.
✨Demonstrate Your Wine Knowledge
While extensive wine knowledge isn't mandatory, showing a genuine interest in learning about wines can set you apart. Prepare to discuss any wine-related experiences or your eagerness to pursue the WSET qualification.
✨Highlight Your Teamwork Skills
This position requires collaboration with your store team. Be ready to share instances where you've successfully worked in a team environment, showcasing your ability to support others and contribute to achieving common goals.
✨Prepare for Operational Questions
Since the role involves various operational tasks, be prepared to discuss your time management and problem-solving skills. Think of examples where you've effectively handled multiple responsibilities or improved processes in previous roles.
