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For Companies At a Glance
- Tasks: Engage with customers, maintain store cleanliness, and support sales operations.
- Company: Join TJX Companies, a Fortune 100 leader in off-price retail.
- Benefits: Enjoy discounts, flexible schedules, and a range of health and financial perks.
- Why this job: Be part of a diverse team that values growth, collaboration, and customer satisfaction.
- Qualifications: Excellent customer service skills and ability to work flexibly are essential.
- Other info: Starting pay ranges from $15.00 to $15.50 per hour.
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You will be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you are working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx—you will find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.
Job Description
Opportunity: Grow Your Career
- Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment.
- Adheres to all operational, merchandise, and loss prevention standards.
- May be cross-trained to work in multiple areas of the store in order to support the needs of the business.
- Role models established customer experience practices with internal and external customers.
- Supports and embodies a positive store culture through honesty, integrity, and respect.
- Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
- Promotes credit and loyalty programs.
- Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
- Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
- Initiates and participates in store recovery as needed throughout the day.
- Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
- Provides and accepts recognition and constructive feedback.
- Adheres to all labor laws, policies, and procedures.
- Supports and participates in store shrink reduction goals and programs.
- Participates in safety awareness and maintains a safe environment.
- Other duties as assigned.
Who We’re Looking For:
- Possesses excellent customer service skills.
- Able to work a flexible schedule to support business needs.
- Possesses strong communication and organizational skills with attention to detail.
- Capable of multi-tasking.
- Able to respond appropriately to changes in direction or unexpected situations.
- Capable of lifting heavy objects with or without reasonable accommodation.
- Works effectively with peers and supervisors.
- Retail customer experience preferred.
Benefits include:
- Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses.
- Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance.
All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, colour, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual’s status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Address: 10 Washington St, USA TJ Maxx Store 0142 Norwell MA
This position has a starting pay range of $15.00 to $15.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Seniority level: Entry level
Employment type: Part-time
Job function: Sales and Business Development
Industries: Retail
Retail Sales Associate employer: The TJX Companies, Inc.
Contact Detail:
The TJX Companies, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Associate
✨Tip Number 1
Familiarise yourself with TJX's core values and customer service principles. Understanding their commitment to diversity and collaboration will help you align your responses during interviews, showcasing that you're a great fit for their team.
✨Tip Number 2
Prepare to discuss your previous retail experiences, especially those that highlight your customer service skills. Be ready to share specific examples of how you've handled challenging situations or provided exceptional service in the past.
✨Tip Number 3
Demonstrate your flexibility and willingness to adapt by being open about your availability. Since the role requires a flexible schedule, showing that you can accommodate various shifts will make you a more attractive candidate.
✨Tip Number 4
Engage with the store environment before your interview. Visit the store, observe the layout, and take note of merchandising standards. This will not only give you insights into the role but also provide you with talking points during your interview.
We think you need these skills to ace Retail Sales Associate
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Retail Sales Associate position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and retail. Use bullet points for clarity and include specific achievements that demonstrate your skills.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of TJX Companies that appeal to you and how you can contribute to their team culture and customer experience.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at The TJX Companies, Inc.
✨Showcase Your Customer Service Skills
As a Retail Sales Associate, your ability to engage with customers is crucial. Prepare examples of how you've provided excellent customer service in the past, highlighting your communication skills and ability to handle various situations.
✨Demonstrate Flexibility
The role requires a flexible schedule, so be ready to discuss your availability. Mention any previous experiences where you adapted to changing circumstances or took on different responsibilities.
✨Emphasise Teamwork and Collaboration
TJX values a positive store culture. Be prepared to talk about how you've worked effectively with peers and supervisors in the past, and how you contribute to a supportive team environment.
✨Prepare for Operational Questions
Familiarise yourself with retail operations, including merchandising standards and loss prevention practices. Be ready to discuss how you would maintain a clean and organised store while adhering to company policies.
