Admin Officer (AO) - Band E
Admin Officer (AO) - Band E

Admin Officer (AO) - Band E

Guildford Temporary 26000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support administrative tasks for family and civil courts, ensuring smooth operations.
  • Company: Join HM Courts & Tribunals Service, a vital agency ensuring justice across England and Wales.
  • Benefits: Enjoy a competitive pay rate of £12.53 per hour, with weekly payments and potential for extension.
  • Why this job: Make a real impact in the justice system while gaining valuable administrative experience.
  • Qualifications: 12-18 months of administrative experience required; must pass a Basic DBS check.
  • Other info: We support veterans and candidates with disabilities, promoting inclusivity in our hiring process.

The predicted salary is between 26000 - 36000 £ per year.

Our client, HM Courts & Tribunals Service (HMCTS), is an agency of the Ministry of Justice that provides administrative support for the legal system across England and Wales, ensuring justice for everyone. Our justice system defends fundamental rights and freedoms, serving all individuals who rely on it—from vulnerable populations and families in crisis to claimants and businesses. HMCTS is responsible for administering an accessible and efficient justice system.

We are currently seeking a temporary administrative officer for a full-time role until September 2025, with potential for extension based on business needs. The position is based at our office located at GU1 4PS, working Monday to Friday, 9 am to 5 pm, at a pay rate of £12.53 per hour, paid weekly.

The role involves supporting administrative tasks related to family and civil courts, including:

  • Preparing papers and files for court, tribunals, hearings, and meetings.
  • Creating and updating records on the in-house computer system and data input.
  • Managing post opening and dispatch.
  • Communicating via email, letters, face-to-face, and telephone.
  • Drafting standard letters, correspondence, minutes, notes, reports, and submissions following guidelines.
  • Ensuring compliance and quality standards in administration documentation.
  • Performing ad hoc administrative tasks such as photocopying, scanning, and filing.

Applicants should have 12-18 months of administrative experience in a workplace setting. The successful candidate will be subject to a Basic DBS check and references.

Brook Street proudly supports the Armed Forces Covenant, guaranteeing interviews for veterans or spouses/partners of military personnel who meet all essential criteria. We are also a Disability Confident Leader and hold the Gold Award from the Defence Employer Recognition Scheme. We encourage candidates with disabilities or military affiliations to reach out via our website for more information. In cases of high volume, we will interview the most suitable candidates from these groups.

Admin Officer (AO) - Band E employer: Brook Street

HM Courts & Tribunals Service (HMCTS) is an exceptional employer dedicated to upholding justice and supporting the legal system across England and Wales. With a strong commitment to employee development, a supportive work culture, and a focus on inclusivity, including initiatives for veterans and individuals with disabilities, HMCTS offers a meaningful opportunity to contribute to society while enjoying a stable work environment. Located in GU1 4PS, employees benefit from a structured work schedule and the chance to make a real difference in the lives of those who rely on the justice system.
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Contact Detail:

Brook Street Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Admin Officer (AO) - Band E

✨Tip Number 1

Familiarise yourself with the HM Courts & Tribunals Service and its role within the justice system. Understanding their mission and values will help you align your responses during interviews and demonstrate your commitment to supporting justice for all.

✨Tip Number 2

Highlight your administrative experience by preparing specific examples of tasks you've handled that are relevant to the role. Focus on your skills in managing records, communication, and compliance, as these are crucial for the Admin Officer position.

✨Tip Number 3

Practice your communication skills, as this role involves a lot of interaction via email, letters, and face-to-face. Being able to convey information clearly and professionally will set you apart from other candidates.

✨Tip Number 4

If you have any military affiliations or disabilities, don't hesitate to mention them when applying. The organisation values diversity and is committed to supporting candidates from these backgrounds, which could enhance your chances of being selected.

We think you need these skills to ace Admin Officer (AO) - Band E

Administrative Skills
Attention to Detail
Data Entry
Communication Skills
Time Management
Record Keeping
Proficiency in Microsoft Office Suite
Customer Service Skills
Ability to Draft Correspondence
Organisational Skills
Problem-Solving Skills
Confidentiality Awareness
Adaptability
Teamwork

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Admin Officer position. Tailor your application to highlight relevant experience and skills that align with the tasks mentioned.

Highlight Relevant Experience: Make sure to emphasise your 12-18 months of administrative experience. Provide specific examples of tasks you've handled that relate to the duties listed, such as managing records, drafting correspondence, or ensuring compliance.

Craft a Strong Cover Letter: Write a compelling cover letter that not only introduces yourself but also explains why you are a great fit for the role. Mention your passion for supporting the justice system and how your skills can contribute to HMCTS's mission.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for an administrative role.

How to prepare for a job interview at Brook Street

✨Understand the Role

Make sure you thoroughly read the job description and understand the key responsibilities of the Admin Officer role. Familiarise yourself with tasks like preparing court papers and managing correspondence, as this will help you demonstrate your suitability during the interview.

✨Showcase Your Experience

Highlight your 12-18 months of administrative experience by providing specific examples of your past work. Discuss how you've handled similar tasks, such as data input or managing records, to show that you have the relevant skills for the position.

✨Prepare for Common Questions

Anticipate questions related to your organisational skills, attention to detail, and ability to work under pressure. Prepare concise answers that reflect your experience and how it aligns with the needs of HMCTS.

✨Demonstrate Communication Skills

Since the role involves a lot of communication, be ready to discuss how you effectively communicate in various formats—be it email, face-to-face, or over the phone. You might even want to prepare a brief example of a successful interaction you've had in a previous role.

Admin Officer (AO) - Band E
Brook Street
Location: Guildford
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  • Admin Officer (AO) - Band E

    Guildford
    Temporary
    26000 - 36000 £ / year (est.)
  • B

    Brook Street

    50-100
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