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- Tasks: Coordinate a dynamic team providing essential community care and telecare services.
- Company: Join Orkney Health and Care, dedicated to improving lives in the community.
- Benefits: Earn £18.15 per hour with potential shift allowances; flexible hours available.
- Why this job: Make a real impact in people's lives while working in a supportive, motivated environment.
- Qualifications: HNC or SVQ 3 in Care required; supervisory experience is a plus.
- Other info: Must register with SSSC within 6 months; travel across Orkney is necessary.
Location: Selbro Centre Scotts Road Hatston Industrial Estate Kirkwall Orkney, KW15 1GR
Rate: £18.15 per hour
Contract Type: Supply/Casual/Relief
Position Type: Supply/Casual/Relief
Hours: 0 hours per week
ORKNEY HEALTH AND CARE Telecare/Mobile Community Responder Service
Hours are offered on an as and when required basis £18.15 per hour (Including Distant Islands Allowance). A shift allowance will be paid for unsocial hours worked where appropriate.
An exciting opportunity has arisen for a Relief Responder Services Co-ordinator within the Telecare/Mobile Community Responder Service. Working as part of a highly motivated team, you will provide day to day operational management to the Telecare Systems Administrator and the two Responder Teams, ensuring that service provision is effective and efficient and delivered in line with the Health and Social Care Standards.
The Responder Teams work across mainland Orkney on a twenty-four hour, seven days a week basis and their duties include:
- responding to Community Care Alarm call outs;
- carrying out installations/removals of telecare/community care alarm equipment;
- undertaking reviews of service provision and equipment testing;
- assisting to support the prevention of hospital admissions as well as facilitating hospital discharges.
The Responder Teams are also required to carry out installations, reviews of service provision and equipment testing for individuals residing on a number of the ferry linked isles.
The role of Responder Services Co-ordinator is fast paced and dynamic and you will be required to have experience of assessment and care planning; telecare systems and equipment and have previously worked with people in a social care service. You will also be able to demonstrate an understanding of using a reablement approach to service delivery and an ability to comprehend technical programming of Community Care Alarm equipment. Having staff supervisory experience would be advantageous.
To undertake this exciting role you must hold an HNC or SVQ 3 in Care or other relevant qualification to enable registration with the SSSC OR demonstrate an ability to achieve the required qualification within 5 years. You are required to register with the SSSC in the capacity of supervisor within 6 months of appointment.
This post is subject to membership of the Protection of Vulnerable Groups (PVG) Scheme in respect of regulated work with adults. You should be able to travel efficiently and effectively between various work locations within Orkney to meet the operational requirements of the Service.
For an informal discussion about the post please contact Erin Johnston, Registered Manager on 01856 873535 ext 3711.
Closing Date: 23:59 on Sunday 15 June 2025
Please note that interview expenses are not payable for this post.
Relief Responder Service Coordinator employer: Orkney Islands Council
Contact Detail:
Orkney Islands Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Responder Service Coordinator
✨Tip Number 1
Familiarise yourself with the Telecare and Community Responder Services in Orkney. Understanding the specific needs and challenges of the community will help you demonstrate your commitment and suitability for the role during any discussions or interviews.
✨Tip Number 2
Network with professionals in the health and social care sector, especially those involved in telecare services. Engaging with current employees or attending relevant local events can provide insights into the role and may even lead to a referral.
✨Tip Number 3
Prepare to discuss your experience with assessment and care planning in detail. Be ready to share specific examples of how you've successfully managed similar responsibilities in past roles, as this will highlight your capability to handle the fast-paced nature of the job.
✨Tip Number 4
Showcase your understanding of the reablement approach in service delivery. Being able to articulate how this approach benefits clients will set you apart from other candidates and demonstrate your alignment with the values of the organisation.
We think you need these skills to ace Relief Responder Service Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Relief Responder Service Coordinator position. Highlight your relevant experience in operational management, telecare systems, and social care services.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job. Emphasise your supervisory experience, qualifications like HNC or SVQ 3 in Care, and any relevant technical knowledge related to Community Care Alarm equipment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and how your background makes you a suitable candidate. Mention specific examples of your experience in assessment, care planning, and working with telecare systems.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Orkney Islands Council
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Relief Responder Service Coordinator. Familiarise yourself with telecare systems, community care alarm equipment, and the importance of effective service provision.
✨Showcase Relevant Experience
Prepare to discuss your previous experience in assessment and care planning, as well as any supervisory roles you've held. Be ready to provide examples of how you've successfully managed teams or projects in a fast-paced environment.
✨Demonstrate Your Knowledge of Standards
Be prepared to talk about the Health and Social Care Standards and how they apply to the role. Showing that you understand these standards will demonstrate your commitment to quality service delivery.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. This could include inquiries about the team dynamics, challenges faced by the Responder Teams, or opportunities for professional development within the organisation.
