At a Glance
- Tasks: Keep our hotel facilities in top shape and respond to maintenance requests.
- Company: Join Aimbridge Hospitality, a global leader in connecting people with amazing experiences.
- Benefits: Enjoy hotel discounts, flexible pay options, and access to gym facilities.
- Why this job: Be part of a team that values people and offers growth opportunities in hospitality.
- Qualifications: Basic maintenance knowledge and strong communication skills are essential.
- Other info: We celebrate diversity and welcome everyone to apply for a rewarding career.
The predicted salary is between 24000 - 36000 £ per year.
Who are we? Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other.
What is in it for you? As part of the Aimbridge team, you will have access to industry leading benefits that include:
- Industry leading training and leadership development opportunities
- Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 24/7 access to our employee assistance programme
- Minimum of 28 days holiday
- Staff meals on duty
- Paid breaks
- Starting salary above national minimum wage
- Access to hotel gym facilities
- Free staff parking
A day in the life of… As Hotel Maintenance Assistant you’ll be responsible for ensuring the hotel’s facilities, equipment, and grounds are well-maintained and in good working order. The role involves responding to maintenance requests, performing routine maintenance tasks, troubleshooting and repairing equipment, coordinating with vendors and contractors, and ensuring the hotel’s facilities are clean, safe, and well-maintained for guests and employees. This role is unlike any other in our hotel and you’ll play a crucial role in ensuring that guests have a first class enjoyable and comfortable stay.
What do we need from you?
- Basic knowledge of maintenance and repair techniques: You will have a basic understanding of maintenance and repair techniques for plumbing, electrical, HVAC, and other equipment commonly found in hotels.
- Communication and customer service skills: The role requires interacting with guests and colleagues, so strong communication and customer service skills are essential.
- Attention to detail: You’ll need an eye for detail to be able to identify potential maintenance issues before they turn into bigger problems.
- Time management: You’ll need to be able to effectively manage your time to prioritise key hotel projects.
- Technical skills: Basic knowledge of computer systems, software programs and digital tools such as maintenance management software and online scheduling tools would be highly advantageous to allow you to track work orders, manage inventory, and communicate with other departments.
Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards. At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’. So, click apply today, we’d love to welcome you to our inclusive team shaping the future of hospitality.
Maintenance Assistant employer: Aimbridge
Contact Detail:
Aimbridge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Assistant
✨Tip Number 1
Familiarise yourself with the specific maintenance tasks commonly found in hotels, such as plumbing and electrical repairs. This knowledge will help you demonstrate your understanding of the role during any informal discussions or interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully interacted with guests or colleagues in previous roles. This will highlight your ability to maintain a positive atmosphere in the hotel.
✨Tip Number 3
Research Aimbridge Hospitality and their values, particularly their 'people first' approach. Being able to align your personal values with theirs can make a strong impression during conversations with the hiring team.
✨Tip Number 4
Consider brushing up on basic computer skills, especially related to maintenance management software. Being tech-savvy can set you apart from other candidates and show your readiness to adapt to the hotel's systems.
We think you need these skills to ace Maintenance Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Maintenance Assistant position. Tailor your application to highlight relevant skills and experiences that match what Aimbridge is looking for.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous maintenance or repair experience you have, especially in hospitality settings. Mention specific tasks you've handled, such as plumbing or electrical work, to demonstrate your capability.
Showcase Soft Skills: Aimbridge values communication and customer service skills. Include examples in your application that showcase your ability to interact positively with guests and colleagues, as well as your attention to detail and time management skills.
Craft a Compelling Cover Letter: Write a personalised cover letter that expresses your passion for providing exceptional guest experiences. Mention why you want to work for Aimbridge specifically and how you align with their 'people first' approach.
How to prepare for a job interview at Aimbridge
✨Show Your Technical Knowledge
Make sure to brush up on your basic maintenance and repair techniques. Be prepared to discuss your experience with plumbing, electrical systems, and HVAC. This will demonstrate your capability to handle the technical aspects of the role.
✨Highlight Your Communication Skills
Since the role involves interacting with guests and colleagues, emphasise your strong communication and customer service skills. Share examples of how you've effectively communicated in past roles to resolve issues or enhance guest experiences.
✨Demonstrate Attention to Detail
Prepare to discuss how you identify potential maintenance issues before they escalate. Providing specific examples from your previous work can showcase your ability to maintain high standards and ensure a safe environment for guests.
✨Time Management is Key
Be ready to talk about how you prioritise tasks and manage your time effectively. Discuss any tools or methods you use to stay organised, especially when juggling multiple maintenance requests or projects.