At a Glance
- Tasks: Support customers and enhance store operations while embodying Ralph Lauren's values.
- Company: Join Ralph Lauren, a global leader in premium lifestyle products with a rich heritage.
- Benefits: Enjoy competitive perks, discounts, and a welcoming work environment.
- Why this job: Be part of an iconic brand that values diversity and community engagement.
- Qualifications: Energetic team players with experience in fast-paced settings are encouraged to apply.
- Other info: Bring your whole self to work and thrive in a culture of inclusion.
The predicted salary is between 28800 - 43200 £ per year.
Company Description
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing, and distribution of premium lifestyle products across five categories: apparel, accessories, home, fragrances, and hospitality. For over 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across a growing range of products, brands, and international markets. The company's brand portfolio includes Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, making it one of the world's most recognized families of consumer brands. At Ralph Lauren, we aim to unite and inspire our community and those we serve by amplifying diverse voices and perspectives, fostering a culture of belonging, inclusion, and fairness for all. We promote inclusion through Talent, Education & Communication, Employee Groups, and Celebration.
Position Overview
- The opportunity to work for an iconic and unique lifestyle brand
- Exciting career opportunities
- Competitive benefits package and discounts
- An environment where you can bring your whole self to work
Essential Duties & Responsibilities
- One team focused on the consumer
- Deliver customer support excellence and operational efficiencies
- Assist with deliveries and replenishment to optimize the product offer for customers
- Communicate consistently with the team to ensure excellent customer service
Ralph Lauren Brand Ambassador
- Embody the Ralph Lauren values and spirit
- Demonstrate a customer-first culture
- Support operational efficiencies to create a welcoming and elevated experience
Operations
- Use the Ralph Lauren store systems and procedures to enhance operational efficiencies
- Utilize replenishment tools effectively to ensure compliance with Ralph Lauren policies and standards
- Store maintenance
Experience, Skills & Knowledge
- Energetic, passionate, and results-driven team player
- Experience in a fast-paced environment
- Proactive and organized
Sales Support Associate employer: Ralph Lauren
Contact Detail:
Ralph Lauren Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Associate
✨Tip Number 1
Familiarise yourself with Ralph Lauren's brand values and product lines. Understanding their ethos will help you embody the brand spirit during interviews and demonstrate your alignment with their customer-first culture.
✨Tip Number 2
Showcase your experience in fast-paced environments by preparing specific examples of how you've successfully managed customer interactions or operational tasks under pressure. This will highlight your ability to thrive in a dynamic setting.
✨Tip Number 3
Network with current or former employees of Ralph Lauren on platforms like LinkedIn. Engaging with them can provide insights into the company culture and may even lead to referrals, which can significantly boost your chances of landing the job.
✨Tip Number 4
Prepare to discuss how you can contribute to operational efficiencies in the role. Think about past experiences where you've improved processes or enhanced customer service, as this aligns perfectly with the responsibilities of a Sales Support Associate.
We think you need these skills to ace Sales Support Associate
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Ralph Lauren's brand values and product categories. This will help you tailor your application to reflect your alignment with their mission and culture.
Highlight Relevant Experience: Emphasise any previous experience in customer service or sales support roles. Use specific examples that demonstrate your ability to deliver excellent customer support and operational efficiencies.
Showcase Your Passion: Convey your enthusiasm for the Ralph Lauren brand and lifestyle. Mention how you embody the brand's values and how you can contribute to creating a welcoming environment for customers.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to reflect the skills and experiences that are most relevant to the Sales Support Associate role. Use keywords from the job description to make your application stand out.
How to prepare for a job interview at Ralph Lauren
✨Know the Brand Inside Out
Before your interview, make sure you research Ralph Lauren thoroughly. Understand their brand values, product categories, and recent initiatives. This knowledge will help you demonstrate your passion for the brand and how you can embody its spirit as a Sales Support Associate.
✨Showcase Your Customer Service Skills
As this role focuses on delivering customer support excellence, be prepared to discuss your previous experiences in customer service. Share specific examples of how you've gone above and beyond to assist customers, and highlight your ability to create a welcoming environment.
✨Demonstrate Teamwork and Communication
Ralph Lauren values collaboration, so be ready to talk about your experience working in teams. Provide examples of how you've effectively communicated with colleagues to achieve common goals, especially in fast-paced environments.
✨Emphasise Your Organisational Skills
In a role that requires operational efficiencies, it's crucial to showcase your organisational abilities. Discuss how you prioritise tasks, manage time effectively, and use tools to maintain compliance with policies and standards. This will show that you're proactive and ready to contribute to the team's success.