Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver and install products like furniture and appliances with a partner.
- Company: Join the UK's largest employee-owned business, John Lewis Partnership.
- Benefits: Enjoy competitive salaries, flexible working options, and a supportive environment.
- Why this job: Be part of a team that values kindness, respect, and personal growth.
- Qualifications: Must be over 18 with a valid UK driving licence; customer service skills are essential.
- Other info: Roles available in Glasgow with full-time hours and a rolling rota.
The predicted salary is between 26700 - 29000 £ per year.
As one of our Installation Specialists based in one of our Customer Delivery Hubs, you'll have the unique opportunity to bring our distinctive John Lewis service right to our customers' doors and install the products they love into their homes (such as furniture, kitchen appliances, sound systems, and TV sets) as part of a two-person delivery crew.
Roles Available:
- Customer Delivery Hub Driver
- Driver Trainee
- Installer Trainee
Position: Permanent
Location: Lister Street CDH (Glasgow)
Salary:
- Driver Trainee: £26,700 (Annual)
- Installer Trainee: £29,000 (Annual)
Eligibility: All applicants must be over 18 due to role requirements.
Driver Trainee Responsibilities:
- Complete the 12-month Customer Delivery Driver Trainee programme to become a fully qualified John Lewis Customer Delivery Installer by meeting the relevant criteria.
- Be an ambassador for the John Lewis brand with great customer service as your number one priority.
- Assist in loading your vehicle with the daily deliveries while collaborating with the warehouse team.
- Show great respect and courtesy for the customer's home and handle unexpected situations to find the best possible solution for your customers.
- Install products efficiently and demonstrate how they work once installed.
- Stay updated with new products and technologies to perform your role at your best.
- Maintain a safe working environment.
- This role involves heavy lifting: you will spend a lot of time delivering large items such as sofas, white goods, sports equipment, furniture, beds, and mattresses.
Essential Skills/Experience for Driver Trainee:
- UK B-Category manual driving licence with no more than 6 points.
- Excellent verbal communication skills both over the phone and face-to-face.
- Good understanding of technology and an interest in installation.
Desirable Skills/Experience:
- Previous experience of installation and customer delivery driving.
Driver Installer Trainee Responsibilities:
- Complete the 3-month Customer Delivery Installer Trainee programme to become a fully qualified John Lewis Customer Delivery Installer.
- Your day will start at the delivery hub before heading out on route. Responsibilities include:
- Being an ambassador for the John Lewis brand with great customer service.
- Loading your lorry with the day's deliveries alongside the warehouse team.
- Showing respect and courtesy for the customer's home and handling unexpected situations.
- Installing products efficiently and demonstrating their use.
- Keeping up to date with new products and technologies.
- Maintaining a safe working environment.
- This role also involves heavy lifting, delivering large items such as sofas, white goods, sports equipment, furniture, beds, and mattresses.
Essential Skills/Experience for Driver Installer Trainee:
- Manual C1 UK driving licence (max 6 points).
- DCPC (Drivers Qualification Card) and Tachograph Card.
- Experience driving a 7.5-tonne vehicle.
- Experience in a customer-facing role.
- Excellent verbal communication skills.
- Good understanding of technology.
Desirable Skills/Experience:
- Installation and disconnection of white goods.
- TV installation.
- Assembly of flat pack furniture.
Full-time hours (41 hours/week), working 06:00-17:00, Monday to Saturday, on a 7-week rolling rota.
The Partnership:
We’re the largest employee-owned business in the UK, home to John Lewis and Waitrose. We’re driven by our purpose to build a happier world. We focus on being brilliant at retail, innovating, and diversifying. As Partners, we share ownership and responsibility, contributing to our success and treating everyone with kindness and respect. We foster an environment where everyone can thrive and grow both individually and collectively. As Partners, we make a difference, and we all own it.
Important Points:
- Some roles may require pre-employment vetting, including DBS checks, which will be communicated during the recruitment process.
- We encourage quick completion of any vetting documents to avoid delays.
- DBS checks will be conducted by a registered third-party body, and financial probity checks may also be necessary.
- We support flexible working arrangements, which can include flexible hours, job sharing, or shorter contracts; discuss these options with the hiring manager during your interview.
Customer Delivery Drivers, 7.5T employer: John Lewis Partnership
Contact Detail:
John Lewis Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Drivers, 7.5T
✨Tip Number 1
Familiarise yourself with the John Lewis brand and its values. Understanding their commitment to customer service and quality will help you demonstrate your alignment with their ethos during any discussions or interviews.
✨Tip Number 2
Highlight any previous experience in customer-facing roles, especially those involving delivery or installation. Be ready to share specific examples of how you've handled challenging situations or provided exceptional service.
✨Tip Number 3
Brush up on your driving skills, particularly if you have experience with 7.5-tonne vehicles. Being confident behind the wheel will not only help you in the role but also impress your potential employers.
✨Tip Number 4
Prepare to discuss your understanding of technology and installation processes. Showing enthusiasm for learning about new products and technologies can set you apart from other candidates.
We think you need these skills to ace Customer Delivery Drivers, 7.5T
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and skills required for the Customer Delivery Driver position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your driving experience, customer service skills, and any relevant qualifications such as your UK B-Category manual driving licence. Use bullet points for clarity and focus on achievements.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the John Lewis brand. Mention specific examples of how your previous experiences make you a great fit for the position, especially in terms of customer service and installation skills.
Double-Check Your Application: Before submitting your application, review all documents for spelling and grammatical errors. Ensure that all required information is included and that your contact details are correct, so the company can reach you easily.
How to prepare for a job interview at John Lewis Partnership
✨Showcase Your Customer Service Skills
As a Customer Delivery Driver, you'll be the face of the John Lewis brand. Be prepared to discuss your previous customer service experiences and how you handled challenging situations. Highlight your ability to communicate effectively and maintain a positive attitude.
✨Demonstrate Your Technical Knowledge
Since the role involves installing various products, it's essential to show your understanding of technology and installation processes. Brush up on common household appliances and furniture assembly techniques, and be ready to discuss any relevant experience you have.
✨Prepare for Heavy Lifting Questions
This job requires physical strength and stamina. Be ready to talk about your experience with heavy lifting and how you ensure safety while handling large items. Mention any previous roles where you had to manage similar physical demands.
✨Research the Company Culture
John Lewis Partnership values kindness, respect, and employee ownership. Familiarise yourself with their mission and values, and think about how you can contribute to their culture. During the interview, express your alignment with their goals and how you can help create a happier world.
