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- Tasks: Join our team to manage local tax billing and collection with a focus on quality service.
- Company: West Lothian Council is dedicated to serving the community and enhancing local services.
- Benefits: Enjoy a supportive work environment with opportunities for professional growth and development.
- Why this job: Make a real impact in your community while developing valuable skills in finance and administration.
- Qualifications: Current employees of West Lothian Council are encouraged to apply; experience in accounting is a plus.
- Other info: This role requires strong communication skills and the ability to work independently.
The predicted salary is between 30000 - 42000 £ per year.
Applications for this post will only be accepted from current employees of West Lothian Council (including casual and agency staff currently undertaking work for us).
The Revenues Officer will work as part of a team within the legislative and policy framework of the council, using discretion and initiative across various accounting activities. The role involves contributing to and assisting with the necessary actions to ensure the delivery of quality services to customers.
The primary aim is to maximize income for the council through administrative and accounting procedures related to billing, administration, and collection of local taxes. This will require significant liaison with external agencies and the public.
The Revenues Officer will need to prioritize their workload daily and, reporting to a Senior Section Leader, work independently to assess cases and situations, acting appropriately based on their knowledge and experience.
Revenues Officer x 2 employer: Matchstick Dev
Contact Detail:
Matchstick Dev Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Revenues Officer x 2
✨Tip Number 1
Familiarise yourself with the specific policies and procedures of West Lothian Council. Understanding the legislative framework will not only help you in your role but also demonstrate your commitment to the council's values during discussions.
✨Tip Number 2
Network with colleagues in the Revenues department. Engaging with current employees can provide you with insights into the team dynamics and expectations, which can be invaluable during interviews.
✨Tip Number 3
Showcase your problem-solving skills by preparing examples of how you've handled challenging situations in previous roles. This will highlight your ability to work independently and make informed decisions.
✨Tip Number 4
Be proactive in understanding the local tax system and any recent changes that may affect the council's revenue. This knowledge will position you as a well-informed candidate who is ready to contribute from day one.
We think you need these skills to ace Revenues Officer x 2
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Revenues Officer. Familiarise yourself with the council's legislative and policy framework to demonstrate your knowledge in your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in accounting, billing, or customer service. Use specific examples to showcase how your skills align with the requirements of the role.
Tailor Your Application: Customise your application materials to reflect the specific duties mentioned in the job description. Mention your ability to work independently and prioritise tasks, as these are key aspects of the position.
Proofread Your Documents: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Matchstick Dev
✨Understand the Role
Make sure you have a clear understanding of what a Revenues Officer does. Familiarise yourself with the council's policies and procedures related to billing and tax collection, as this will show your commitment and preparedness.
✨Demonstrate Your Initiative
Be ready to discuss examples from your past work where you've used discretion and initiative. Highlight situations where you successfully managed your workload or resolved issues independently, as this is crucial for the role.
✨Prepare for Customer Interaction Scenarios
Since the role involves liaising with external agencies and the public, think about how you would handle various customer service scenarios. Prepare to share examples of how you've effectively communicated or resolved conflicts in previous roles.
✨Showcase Your Teamwork Skills
Even though the role requires independent work, being part of a team is essential. Be prepared to discuss how you collaborate with colleagues and contribute to team goals, as this will demonstrate your ability to work within the council's framework.
