Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the shop team, manage operations, and ensure excellent customer service.
- Company: Join a dynamic retail environment focused on sports and betting.
- Benefits: Enjoy opportunities for growth, training, and a vibrant team culture.
- Why this job: Perfect for those passionate about sports and looking to develop leadership skills.
- Qualifications: No experience needed; just bring your enthusiasm and people skills!
- Other info: Full training provided to help you excel in the role.
The predicted salary is between 24000 - 36000 £ per year.
Role Purpose
You will be responsible and accountable for the shop and the team in the absence of the Shop Manager, such as operating and running the Shop and managing the Shop team effectively. The day to day of the role will be to assist the Shop Manager and team with the smooth running of the store ensuring high standards are maintained throughout the day whilst accepting and paying out bets and delivering excellent customer service. The role encompasses the duty of opening and closing the business and in the absence of the Shop Manager you will be responsible to manage the operations of the shop.
Key Responsibilities
- Support the Shop Manager with the day-to-day running of the shop and the shop team.
- In the absence of the Shop Manager, lead from the front in managing the operation and running of the Shop and the Shop team, including being responsible for:
- Opening and closing the shop
- Managing and guiding the Shop Team
- Cash management procedures
- Managing and utilizing the company Time and Attendance system whilst ensuring adherence from the Shop Team with using the system
Knowledge, Skills and Experience
Essential Skills and Experience
- Ability to confidently lead a team and inspire others
- Ability to build excellent working relationships with colleagues
- Operate with trust and integrity and be an excellent role model for others
- Excellent communicator with the ability to provide clear guidance and feedback to others (team members and customers)
- Be adaptable to different situations with the ability to lead from the front in bringing new ideas forward
- Ability to problem solve and think creatively
- Energy and drive to constantly develop yourself and others
- Customer service focused
- An enthusiastic people person
- A keen interest in Sporting industry/events and being confident to build rapport and relationships with customers
- Ambitious and driven to progress within the company
- To promote the company brand and be results focused get your team working to a high standard together
Desirable Skills and Experience
- 1 year Assistant Manager/Supervisor Retail experience.
- Industry experience is welcomed but not essential as full training provided to expand your knowledge base on all things sport and betting related.
Assistant Manager - Dunstable Retail · Dunstable employer: Boylesports
Contact Detail:
Boylesports Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Dunstable Retail · Dunstable
✨Tip Number 1
Familiarise yourself with the retail environment and customer service expectations in the betting industry. Understanding the nuances of customer interactions and how to manage a team effectively will give you an edge during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team or improved operations in previous roles. Be ready to discuss specific situations where you led by example and inspired others.
✨Tip Number 3
Research the company’s values and mission, particularly around customer service and social responsibility. Being able to articulate how your personal values align with theirs can make a strong impression.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and what it takes to succeed in the role, which can be invaluable during your application process.
We think you need these skills to ace Assistant Manager - Dunstable Retail · Dunstable
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any previous roles in retail or management. Emphasise skills like team leadership, customer service, and cash management, as these are crucial for the Assistant Manager position.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've successfully led a team or improved customer service in past positions. This will show your potential employer that you understand the responsibilities of the role.
Showcase Your Communication Skills: Since excellent communication is key for this role, ensure your application reflects your ability to communicate clearly and effectively. Use concise language and structure your application well to demonstrate your organisational skills.
Highlight Your Passion for the Industry: Mention your interest in the sporting industry and any relevant experiences that showcase your knowledge or passion. This could be through personal interests, previous work experience, or even volunteer activities related to sports or customer service.
How to prepare for a job interview at Boylesports
✨Show Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your ability to lead a team. Prepare examples of how you've successfully managed a team in the past, highlighting your leadership style and how you inspire others.
✨Emphasise Customer Service Experience
This role requires a strong focus on customer service. Be ready to discuss specific instances where you've provided excellent customer service or resolved customer issues effectively.
✨Know the Company and Its Values
Research the company and understand its brand values, especially in relation to the sporting industry. This will help you align your answers with what they are looking for in a candidate.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving abilities and adaptability. Think of scenarios where you've had to think on your feet or adapt to changing circumstances, and be ready to share those experiences.
