At a Glance
- Tasks: Support operations, manage customer service, and ensure efficient product delivery.
- Company: Grenade is a dynamic nutrition brand making waves in the active lifestyle market since 2010.
- Benefits: Enjoy a motivating work environment with opportunities for personal and professional growth.
- Why this job: Be part of a high-performing team during an exciting growth phase with impactful work.
- Qualifications: Strong organisational skills, problem-solving abilities, and proficiency in Microsoft Office required.
- Other info: We value diversity and encourage all qualified candidates to apply.
The predicted salary is between 28800 - 43200 £ per year.
Join to apply for the Operations Coordinator role at Mondelēz International.
About Grenade: Grenade is an international active nutrition and lifestyle brand, which has grown rapidly since its launch in 2010. Driven by its strong brand, distinctive products, and highly innovative approach, Grenade has made an explosive impact in the sports and active nutrition segments.
We are seeking an exceptional Operations Coordinator specializing in operations and customer services to play a pivotal role in our journey to create a global lifestyle brand. Responsibilities include B2B customer service, logistics, transport, and ensuring our products reach their destinations efficiently. Join Grenade’s high-performing team during this exciting growth phase, offering a motivating environment and rewarding opportunities for personal and professional development.
How You Will Contribute:
- Provide UK Operations support to Sales, Marketing, and Finance teams.
- Enter orders and coordinate fulfillment from entry to delivery.
- Book transport, process imports/exports, plan packing, and manage customer relationships.
- Analyze data, develop solutions, and generate reports.
- Process orders from B2C and B2B customers, including those via EDI, email, and customer portals.
- Create sales orders, warehouse shipments, and transfer orders, ensuring timely and accurate processing per SOPs.
- Manage returns, complete customer setup documents, and run inventory reports to ensure stock accuracy.
- Coordinate with planning, warehouse, and transport teams, and monitor ERP alerts to resolve errors.
What You Will Bring:
- A desire to drive your career forward with experience in:
- Excellent organizational and multitasking skills with attention to detail.
- Strong problem-solving skills and ability to work under pressure.
- Proficiency in Microsoft Office (Excel, Word, PowerPoint).
- Effective communication skills for liaising with stakeholders.
- Understanding of the end-to-end supply chain and import/export compliance.
- Analytical mindset with a methodical approach.
- Experience in FMCG operations is desirable.
We support employee growth and encourage applications from qualified candidates. Mondelēz International is an equal opportunity employer, committed to diversity and inclusion. If you need assistance during the application or interview process, please contact our recruiter.
Operations Coordinator - Grenade employer: Mondelēz International
Contact Detail:
Mondelēz International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Coordinator - Grenade
✨Tip Number 1
Familiarise yourself with Grenade's product range and brand ethos. Understanding their unique selling points and how they position themselves in the market will help you articulate your passion for the brand during interviews.
✨Tip Number 2
Brush up on your knowledge of supply chain processes, especially in the FMCG sector. Being able to discuss specific examples of how you've managed logistics or customer service in previous roles will demonstrate your suitability for the Operations Coordinator position.
✨Tip Number 3
Prepare to showcase your analytical skills by thinking of instances where you've used data to solve problems or improve processes. This will be crucial in demonstrating your ability to contribute to Grenade's operational efficiency.
✨Tip Number 4
Network with current or former employees of Grenade or Mondelēz International on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
We think you need these skills to ace Operations Coordinator - Grenade
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the Operations Coordinator role at Grenade. Tailor your application to highlight relevant experience in B2B customer service, logistics, and operations.
Highlight Relevant Skills: In your CV and cover letter, emphasise your organisational skills, problem-solving abilities, and proficiency in Microsoft Office. Mention any experience you have in FMCG operations, as this is desirable for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and the role. Use specific examples from your past experiences to demonstrate how you can contribute to Grenade's growth and success.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Operations Coordinator position.
How to prepare for a job interview at Mondelēz International
✨Showcase Your Organisational Skills
As an Operations Coordinator, you'll need to demonstrate your excellent organisational and multitasking abilities. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously, highlighting your attention to detail.
✨Prepare for Problem-Solving Scenarios
Expect to face questions that assess your problem-solving skills. Think of specific challenges you've encountered in previous roles, particularly in logistics or customer service, and be ready to discuss how you approached and resolved them.
✨Familiarise Yourself with Supply Chain Concepts
Understanding the end-to-end supply chain is crucial for this role. Brush up on key concepts related to logistics, transport, and import/export compliance, as well as any relevant regulations that may apply to the FMCG sector.
✨Demonstrate Effective Communication
Effective communication is vital for liaising with various stakeholders. Be prepared to discuss how you've successfully communicated with team members, customers, or suppliers in the past, and consider how you can convey complex information clearly and concisely.