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- Tasks: Collect trolleys, assist customers, and maintain cleanliness at Gyle Shopping Centre.
- Company: Join ABM, a leading provider of integrated facility services dedicated to sustainability.
- Benefits: Enjoy perks like discounted vouchers, 28 days leave, and 24/7 GP access.
- Why this job: Perfect for weekend warriors looking to earn while making a difference in a vibrant retail environment.
- Qualifications: Must have a clean driving licence and good communication skills; no prior experience needed.
- Other info: Flexible shifts on weekends with full training provided.
LOCATION: Gyle Shopping Centre
REPORTING TO: Operations Manager
PAY RATE: £12.21 per hour
SHIFT PATTERN: weekends only Saturday and Sunday, 16 hours per week
Gyle Shopping Centre is one of Edinburgh's prestige retail outlets which benefits from easy commuting from Edinburgh City Centre and surrounding areas, it offers free parking and discounted benefits from certain retailers.
As part of the ABM Team, you will also benefit from a full uniform with an annual refresh, access to Perkbox employee benefits scheme which includes discounted Evouchers for most retailers, including gyms, holidays and car rentals to name a few. It also offers an Employee Assistance Programme which provides 24/7 independent support for all colleagues. This position is for a Trolley Collector working 16 hours per week, on a weekend-only shift pattern. We offer 28 days annual leave including Public Holidays.
Online e-learning is readily available, supporting our comprehensive Learning and development programmes offered to all ABM colleagues. With a full training and Induction programme for all colleagues and a one-team approach, this is a fantastic opportunity to join our team.
Main Duties & Responsibilities:
- Maintain the high standards at Gyle Shopping Centre, be proactive, and deal with issues as you see or are made aware of them. This includes the car park, service areas, and walkways.
- Assist Customers & Retailers when required.
- Assist in emergencies.
- Retrieve trolleys from the car park and transfer them to trolley bays.
- Ensure that the Trolley Bays are kept clean and free from rubbish.
- Attend to any external duties and other reasonable associated tasks within the car park area and any other areas as directed by the ABM-nominated supervisors and managers.
- Be flexible and responsive to changing daily priorities fulfilling requirements.
- Be knowledgeable of all Trolley collection-related tasks, so that at the commencement of the shift, current scheduled activity is supported, without the need for specific direction.
- Be sufficiently cognisant of the building layout to be able to service required areas.
- Prioritise jobs according to urgency allowing duties to be completed with any time allocations to the necessary quality, planning around periodic tasks.
- Escalate any issues to the ABM-nominated supervisors and managers.
- Ensure that the work area is clean, well maintained and all equipment is secure.
- Communicate regularly with ABM-nominated supervisors and managers to obtain feedback on quality, service and care.
- Undertake training as necessary in line with the development of the post.
- Achieve and demonstrate agreed standards of personal and professional development within agreed timescales.
Person Specification:
- Availability as and when required including evenings and weekends depending on shift patterns.
- Promote a clean and safe working environment by ensuring all tasks are carried out in line with company policies and procedures.
- Attend and participate in meetings as required.
- Operate and manage workload effectively without supervision.
- Ensure all health and safety procedures are applied in compliance with legislation and company policy and procedure.
- Maintain critical standards for professionalism, service, speed and quality assurance.
- Adhere to new policies and procedures to ensure that a respectful workplace exists.
Essential:
- Sound communication skills.
- Clean Driving Licence.
- Demonstrate initiative in the absence of supervision, accepting responsibility.
- Knowledge of safety regulations, building codes and other compliance policies.
- Execute duties in a manner which minimises the incidents and accidents within your Department.
- The staff member must be available throughout the designated shift.
We’re proud to offer a great range of benefits including:
- 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home.
- Mental Health support and Life Event Counseling.
- Get Fit Programme.
- Financial and legal support.
- Cycle to work scheme.
- Access Perks at Work, our innovative employee app where you can find discounts, gift cards, cashback, and exclusive offers.
- Search for resources and tools on topics ranging from family and life to health, money and work.
- Online chat or telephone service for urgent support in a crisis.
For more information about ABM’s benefits, visit our careers page.
Trolley Collector employer: ABM UK
Contact Detail:
ABM UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trolley Collector
✨Tip Number 1
Familiarise yourself with the Gyle Shopping Centre layout. Knowing where the trolley bays and car park areas are will help you demonstrate your initiative and readiness to tackle the job effectively.
✨Tip Number 2
Show your commitment to customer service by preparing examples of how you've assisted customers in previous roles. This will highlight your ability to handle customer interactions positively, which is crucial for this position.
✨Tip Number 3
Be ready to discuss your understanding of health and safety regulations. This shows that you take workplace safety seriously and are prepared to follow company policies diligently.
✨Tip Number 4
Demonstrate your flexibility and adaptability by sharing experiences where you've successfully managed changing priorities. This will align well with the role's requirement to respond to daily shifts in tasks.
We think you need these skills to ace Trolley Collector
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Trolley Collector role. Emphasise any previous customer service or outdoor work experience, as well as your ability to work independently.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention your availability for weekend shifts and how you can contribute to maintaining high standards at Gyle Shopping Centre.
Highlight Communication Skills: Since sound communication skills are essential for this role, provide examples in your application of how you've effectively communicated in past jobs, especially in customer-facing situations.
Show Initiative: Demonstrate your ability to take initiative in your application. Share instances where you've proactively solved problems or improved processes in previous roles, which is crucial for the responsibilities of a Trolley Collector.
How to prepare for a job interview at ABM UK
✨Know the Role
Familiarise yourself with the responsibilities of a Trolley Collector. Understand the importance of maintaining cleanliness and safety in the shopping centre, as well as how to assist customers effectively.
✨Demonstrate Communication Skills
Since sound communication skills are essential for this role, practice clear and concise communication. Be prepared to discuss how you would handle customer interactions and report issues to supervisors.
✨Show Initiative
Be ready to provide examples of times when you've taken initiative in previous roles. This could include situations where you identified a problem and took steps to resolve it without supervision.
✨Understand Health and Safety
Brush up on relevant health and safety regulations. Be prepared to discuss how you would ensure compliance with these policies while performing your duties as a Trolley Collector.
