Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with pet trade customers to drive sales and promote our products.
- Company: Join Pets Choice, a leading pet food manufacturer with over 135 years of industry experience.
- Benefits: Enjoy a Monday to Friday schedule with potential for remote work and great corporate perks.
- Why this job: Be part of a passionate team that loves pets and makes a real impact in the industry.
- Qualifications: Telesales experience preferred; knowledge of pet products is a plus.
- Other info: Work from our Blackburn Head Office and collaborate on exciting promotional campaigns.
The predicted salary is between 24000 - 36000 £ per year.
We are seeking a motivated and results-driven Telesales Representative to join our team. In this role, you will be responsible for engaging with existing and prospective pet trade customers, including independent pet retailers, garden centers, grooming businesses, and pet supply stores, to drive sales and promote our product range.
This role is based at our Head Office in Blackburn working Monday - Friday between the hours of either 8:30am - 4:30pm or 9:00am - 5:00pm.
Company Overview
Pets Choice is a leading pet food manufacturer whose industry knowledge spans over 135 years. Based in Blackburn, Lancashire, the Pets Choice portfolio of brands offers a variety of products for pets and wild animals under its brands; Webbox, TastyBone, Meatiful, Spike's World, Goodwyns, Davies, Oceanic and Vitakraft. Each brand offers a unique insight into animals from dogs to ducks and produces high-quality products that cater to a wide variety of consumer needs. As a trusted partner, Pets Choice provide private label goods including extruded food, wet food and retorted trays, and baked fresh meat treats. The business also offers additional services such as packaging design, fulfilment and logistics. With a broad range of capabilities and distribution channels worldwide, Pets Choice are proud to be a major supplier to the UK grocery, independents and pet speciality sectors.
Role:
- Maintain and build relationships with existing Pet Trade and Pet Retail customers
- Develop new business opportunities with new and existing customers
- Make outbound calls to customers across the UK
- Promote our range of products and brands, highlighting benefits and promotions
- Maintain regular contact with customers to encourage repeat sales
- Listen and understand customer needs and recommend appropriate products and solutions
- Handle objections confidently and close sales effectively
- Maintain and update the customer database
- Collaborate with internal teams to support seasonal and promotional campaigns
Key attributes and skills:
- Proven telesales experience ideally gained from a similar Pet / Consumer Goods environment
- Experience in the pet trade or knowledge of pet-related products is highly desirable
- Excellent communication and negotiation skills
- Confidence in cold-calling and building rapport over the phone
- Strong organisational and time-management abilities
- Self-motivated and target-driven
- Comfortable with Excel, CRM software and sales reporting tools.
Telesales Representative employer: Pets Choice Limited
Contact Detail:
Pets Choice Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Representative
✨Tip Number 1
Familiarise yourself with the pet industry and the specific products offered by Pets Choice. Understanding their brands and product range will help you engage more effectively with potential customers and demonstrate your knowledge during conversations.
✨Tip Number 2
Practice your cold-calling skills. Since this role involves making outbound calls, try role-playing with a friend or family member to build your confidence and refine your pitch. This will prepare you for handling objections and closing sales.
✨Tip Number 3
Network within the pet trade community. Attend local pet shows or events to meet potential customers and learn more about their needs. Building relationships in advance can give you an edge when you start making calls.
✨Tip Number 4
Get comfortable with CRM software and sales reporting tools. Familiarity with these tools will not only help you manage customer relationships effectively but also demonstrate your organisational skills to the hiring team at Pets Choice.
We think you need these skills to ace Telesales Representative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in telesales, particularly within the pet trade or consumer goods. Emphasise any achievements in sales and customer relationship management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for pets and your understanding of the industry. Mention specific skills that align with the job description, such as communication and negotiation skills.
Showcase Relevant Experience: In your application, provide examples of how you've successfully engaged with customers in previous roles. Highlight your ability to handle objections and close sales effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Pets Choice Limited
✨Know Your Products
Familiarise yourself with the range of products offered by Pets Choice. Understanding the unique features and benefits of each product will help you engage effectively with customers and answer their queries confidently.
✨Demonstrate Your Telesales Skills
Be prepared to showcase your telesales experience during the interview. Share specific examples of how you've successfully closed sales, handled objections, and built relationships with clients in previous roles.
✨Show Enthusiasm for the Pet Industry
Express your passion for pets and the pet industry. Highlight any relevant experience or knowledge you have about pet-related products, as this will resonate well with the interviewers and show that you're a good fit for the role.
✨Prepare for Role-Playing Scenarios
Expect to participate in role-playing exercises where you may need to demonstrate your cold-calling skills or handle customer objections. Practising these scenarios beforehand can help you feel more confident and perform better during the interview.
