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For Companies At a Glance
- Tasks: Diagnose and repair automotive systems while mentoring a team to enhance customer satisfaction.
- Company: Join a dynamic automotive service provider focused on quality and customer care.
- Benefits: Enjoy flexible hours, training opportunities, and a collaborative work environment.
- Why this job: Be part of a team that values growth, learning, and making a real impact in the community.
- Qualifications: High School Diploma or GED with 3+ years of automotive experience and preferred ASE certifications.
- Other info: Must be available for various shifts and able to lift up to 50 pounds.
The predicted salary is between 25000 - 42000 £ per year.
A Technician is primarily responsible for using their experience and technical expertise to diagnose drivability and electrical systems. A successful Technician will use leadership and mentoring skills to drive a team to increase customer care and satisfaction. A Technician will have direct interaction with customers and deliver superior service through educating the customer on the problems and proposed solutions for their vehicle.
Duties & Responsibilities
- Diagnose and repair to specifications -- brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems.
- Perform job duties of all lower job descriptions (Technician B, Mechanic, General Service Technician).
- Adequately explain technical diagnoses and needed repairs to non-mechanical individuals which may include employees and customers on an as-required basis.
- Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing automotive technology.
- Assist fellow technicians/mechanics in performing technical activities.
- Keep store management aware of mechanical repair problems as they occur.
- Maintain an organized and neat shop.
- Adhere to all company policies, procedures, safety and environmental rules.
Knowledge, Skills, and Abilities
This position is a leader in the shop. We expect you to help set the pace and tone while helping to develop the team around you. Collaboration and a team first mentality are a must if you are looking for success in this role. In addition, we require review the following to measure your fit for this role:
- A High School Diploma or GED
- 3+ years of strong automotive mechanical diagnosis, problem-solving and repair experience.
- 4 or more ASE certifications are PREFERRED for this position (A4 Steering and Suspension & A5 Brakes, plus 2 from the following: A1 Engine Repair, A6 Electrical, A7 HVAC, A8 Engine Performance, L1 Advanced Engine Performance)
- Section 609 certification required
- State Inspection license if applicable
- High level of motivation, energy and a customer-focused attitude.
- Must have a valid driver's license.
- Successful completion of pre-employment background check
- Availability to work days, nights, holidays, and weekends as needed
Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Physical Demands
- Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance.
- Frequent standing and walking for long periods of time.
- Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
- Communicate effectively in person, by telephone, or by using telecommunications equipment.
- Enters and locates information on computer.
- Presents information to small and large groups.
- Visually verifies information, often in small print.
- Safely operates a motor vehicle.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Automotive Technician A employer: Pep Boys
Contact Detail:
Pep Boys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Technician A
✨Tip Number 1
Showcase your leadership skills during the interview. Since this role requires you to mentor and guide a team, be prepared to discuss specific examples of how you've successfully led a team or improved customer satisfaction in your previous positions.
✨Tip Number 2
Familiarise yourself with the latest automotive technologies and trends. Being knowledgeable about advancements in the industry will not only impress your interviewers but also demonstrate your commitment to continuous learning, which is crucial for this position.
✨Tip Number 3
Prepare to explain complex technical issues in simple terms. Since you'll be interacting with customers who may not have a mechanical background, practice how you would communicate diagnoses and solutions clearly and effectively.
✨Tip Number 4
Network with current employees or professionals in the automotive field. Engaging with others in the industry can provide valuable insights into the company culture and expectations, helping you tailor your approach when applying through our website.
We think you need these skills to ace Automotive Technician A
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your automotive experience, especially in diagnosing and repairing drivability and electrical systems. Include any relevant ASE certifications and specific skills that align with the job description.
Craft a Strong Cover Letter: In your cover letter, emphasise your leadership and mentoring skills. Discuss how you can contribute to customer satisfaction and team collaboration, as these are key aspects of the role.
Showcase Technical Expertise: Be prepared to detail your technical knowledge in your application. Mention specific systems you've worked on, such as brake and hydraulic systems, air conditioning, and electrical systems, to demonstrate your fit for the position.
Highlight Customer Interaction Skills: Since the role involves direct interaction with customers, include examples of how you've effectively communicated technical information to non-mechanical individuals in the past. This will show your ability to educate and build rapport with customers.
How to prepare for a job interview at Pep Boys
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with diagnosing and repairing various automotive systems. Highlight specific examples where you successfully resolved complex issues, as this will demonstrate your technical proficiency.
✨Emphasise Customer Interaction Skills
Since the role involves direct interaction with customers, be ready to explain how you've effectively communicated technical information to non-mechanical individuals in the past. This shows your ability to educate and enhance customer satisfaction.
✨Demonstrate Leadership Qualities
As a leader in the shop, it's important to convey your mentoring skills. Share experiences where you've guided or supported fellow technicians, showcasing your collaborative spirit and team-first mentality.
✨Stay Updated on Automotive Technology
Mention any recent training or certifications you've completed. This reflects your commitment to continuous learning and staying abreast of rapidly changing automotive technology, which is crucial for success in this role.
