Homeowner Coordinator

Job Title: Homeowner Coordinator

Work Schedule:

• Hybrid (2 to 3 days per week in the office)
• Monday to Friday

Are you a team player? Do you thrive in a fast-paced environment? Are you organised and efficient? If so, this could be the role for you!

We are offering an exciting opportunity with one of the largest housing associations / new home builders in the UK for a Homeowner Coordinator within our customer-focused Homeownership Team .

The team handles various responsibilities including lease enquiries, approvals, restrictions, assisting homeowners with sales, providing information to solicitors, supporting residents in staircasing, processing lease extensions, re-mortgages, subletting requests, and managing schemes like Right to Buy and Right to Acquire.

As a Homeowner Coordinator, you will support the team by managing a diverse workload. The role is dynamic and fast-paced. Success requires a customer-focused attitude, excellent communication skills, and the ability to multitask. Strong organisational skills and keen attention to detail are essential.

Your responsibilities include providing excellent service to customers, ensuring tasks comply with policies, keeping clients and third parties updated on transaction progress, and supporting case progression through fact-finding and documentation.

Applicants should have prior experience in an administrative role within a fast-paced environment, possess strong customer service and stakeholder management skills, and be proficient with IT systems. Quick learning ability and adaptability are important.

Benefits include:

• Agile working
• Family-friendly policies
• Annual leave starting at 26 days, rising to 31 plus bank holidays
• Great Places to Work certified 2022
• Ranked 23rd in the UK for Best Workplaces for Women

If you meet the requirements and are interested, apply promptly! Send your CV to Annalee Wood at Aspire Recruitment.

Please note, this vacancy is managed by Aspire Recruitment. Due to high application volumes, we will contact only shortlisted candidates within 14 days. Your data will be processed according to our Privacy Policy.

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