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- Tasks: Manage residential blocks and ensure top-notch customer service.
- Company: Join a prestigious estate agency known for excellence in property management.
- Benefits: Enjoy a competitive salary, flexible work environment, and great corporate perks.
- Why this job: Be part of a fun, dynamic team that values your contributions and growth.
- Qualifications: Must have at least 4 years of residential property management experience.
- Other info: Opportunity to work independently while handling diverse responsibilities.
The predicted salary is between 36000 - 54000 £ per year.
Our client, a highly regarded and exclusive residential estate agency and property management company, is looking to strengthen their property management department with someone who has a few years of experience. The company believes in delivering only the best in customer service and making every client/customer interaction enjoyable. With an incredible marketing team and motivated and passionate leaders, our client offers a fantastic and fun working environment that breathes excellence.
Suitable candidates will have a minimum of 4 years residential property management experience covering residential and block management. You must be comfortable working in a challenging yet enjoyable role and be able to handle responsibilities independently.
The job will involve the following:
- Manage a specific portfolio of mainly residential blocks, as well as some commercial and mixed-use properties.
- Liaise with Directors, clients, developers, leaseholders, tenants, or contractors verbally or in writing.
- Manage reactive maintenance works, including obtaining quotes and instructing works.
- Ensure compliance across your portfolio for all health and safety aspects.
- Handle documentation and correspondence with residents, along with service charge enquiries.
- Manage insurance claims, leasehold sales enquiries, Notices of Transfer, and submission of Companies House documentation.
- Develop a good understanding of service charge budgets, leases, and management agreements relevant to your portfolio.
- Set annual budgets for your buildings and assist with year-end accounting enquiries.
- Manage major works, including the s20 process.
- Communicate relevant updates to tenants.
- Maintain good time management.
- Attend Board, AGM, EGM, and residents' meetings.
- Maintain files and perform ad hoc tasks to ensure departmental efficiency.
- Respond professionally to calls and emails, providing excellent customer service.
- Conduct regular inspections, monitor conditions, and supervise site staff and contractors.
- Perform other tasks as reasonably allocated by the Directors.
If your experience aligns with the above and you're eager to join a professional, forward-thinking company, please contact us.
Salary: £45K negotiable + Benefits
For further information, please contact Grant Kaveney at GKR International on 0207 048 3304 or email.
Residential Block Manager employer: GKr London
Contact Detail:
GKr London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Residential Block Manager
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Residential Block Manager. Understanding the nuances of managing residential blocks, including compliance and maintenance, will help you demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the property management sector. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities within companies like ours.
✨Tip Number 3
Prepare to discuss your previous experiences in detail, especially those that highlight your customer service skills and ability to manage multiple tasks. Be ready to share specific examples that showcase your problem-solving abilities.
✨Tip Number 4
Research our company culture and values. Understanding what we stand for will allow you to tailor your approach and show how you align with our commitment to excellence in customer service.
We think you need these skills to ace Residential Block Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in residential property management. Focus on your achievements and responsibilities in previous roles, especially those that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for property management and customer service. Mention specific experiences that demonstrate your ability to handle responsibilities independently and manage a portfolio effectively.
Highlight Relevant Skills: Emphasise skills that are crucial for the role, such as communication, time management, and compliance knowledge. Provide examples of how you've successfully managed similar tasks in past positions.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at GKr London
✨Showcase Your Experience
Make sure to highlight your 4+ years of experience in residential property management. Be prepared to discuss specific examples of how you've successfully managed portfolios, handled maintenance issues, and liaised with various stakeholders.
✨Demonstrate Customer Service Skills
Since the company values excellent customer service, be ready to share instances where you went above and beyond for clients or tenants. This will show that you align with their commitment to making every interaction enjoyable.
✨Understand Compliance and Regulations
Familiarise yourself with health and safety regulations relevant to property management. During the interview, express your knowledge of compliance issues and how you've ensured adherence in your previous roles.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about challenges you've faced in property management and how you resolved them, particularly in areas like managing budgets or handling tenant complaints.
