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- Tasks: Provide exceptional service and maintain cleanliness throughout the casino.
- Company: Bally's is a leading global casino-entertainment company with a vibrant presence across North America and beyond.
- Benefits: Enjoy competitive salary, health coverage, 401(K) match, and exclusive perks.
- Why this job: Join a dynamic team where your efforts enhance guest experiences and contribute to a fun atmosphere.
- Qualifications: High school diploma preferred; must be friendly, reliable, and able to communicate effectively.
- Other info: Flexible hours including weekends and holidays; training provided for new employees.
The predicted salary is between 20000 - 30000 £ per year.
Bally's Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. The Role: EVS - Utility
Responsibilities:
- Enhances the guest experience by providing exceptional service.
- Cleans floors (vacuum, mop, shampoo); spot cleaning as necessary.
- Monitors ash/trash containers, cleaning and removing trash as necessary.
- Cleans ashtrays.
- Cleans glass surfaces.
- Cleans restrooms.
- Cleans slot bases/machines; pushes in slot chairs.
- Greets and interacts with guests when appropriate.
- Uses cleaning chemicals as instructed.
- Uses safety equipment as required.
- Communicates all maintenance issues to supervisor.
- Executes daily cleaning projects.
- Collects/secures lost-and-found articles.
- Restocks storage closets daily.
- Trains new employees as needed.
- Establishes and maintains close working relationships with all employees to ensure maximum cooperation, productivity, morale and guest service.
- Adheres to department and property policies and procedures.
- Represents Bally's Hotel and Casino in the most positive manner with guests, co-workers, managers, and vendors.
- Controls inventory of supplies.
- Maintains knowledge of the property.
- Makes suggestions for improvements in overall operations with emphasis on increasing guest satisfaction, as well as reducing costs.
- Works safely, following all established safety rules and regulations.
- Communicates effectively with co-workers, supervisors and guests.
- Follows all relevant policies and procedures.
- Complies with the company's recycling program standards.
- Provides exceptional customer service.
ADDITIONAL FUNCTIONS:
- Performs other duties as assigned.
Qualifications:
- High school diploma, GED, or equivalent experience preferred.
- Must be able to understand and communicate in English and possess good communication skills.
- Must be friendly and cooperative.
- Must be able to work independently.
- Must be reliable and have initiative.
- Good judgement and common sense.
- Must be able to report to work on time as scheduled.
- Must be able to work weekends, holidays and nights as needed.
- Must present an overall professional appearance and report to work in appropriate attire.
What's in it for you:
- Competitive Salary with annual performance reviews.
- Comprehensive health coverage plan that includes medical, dental, and vision.
- 401(K)/ Company Match.
- Access Perks and Childcare discounts.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
EVS - Utility employer: Bally’s Corporation
Contact Detail:
Bally’s Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EVS - Utility
✨Tip Number 1
Familiarise yourself with Bally's Corporation and its values. Understanding their commitment to exceptional guest service will help you align your approach during interviews and interactions.
✨Tip Number 2
Highlight your customer service skills in conversations. Since the role focuses on enhancing the guest experience, be ready to share examples of how you've provided excellent service in previous jobs.
✨Tip Number 3
Demonstrate your reliability and initiative. Be prepared to discuss instances where you've taken the lead or gone above and beyond in your previous roles, as this is crucial for the EVS - Utility position.
✨Tip Number 4
Show your willingness to work flexible hours. Since the job requires working weekends, holidays, and nights, expressing your availability can set you apart from other candidates.
We think you need these skills to ace EVS - Utility
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and qualifications required for the EVS - Utility position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous work experience, especially in roles that involved customer service or cleaning duties. Use bullet points for clarity and focus on achievements that demonstrate your reliability and initiative.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of Bally's Corporation that attract you, and explain how your skills and experiences make you a great fit for enhancing guest experiences.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Bally’s Corporation
✨Show Your Customer Service Skills
Since the role focuses on enhancing the guest experience, be prepared to share examples of how you've provided exceptional service in previous jobs. Highlight any specific situations where you went above and beyond for a customer.
✨Demonstrate Your Attention to Detail
The job involves cleaning and maintaining various areas. Discuss your approach to cleanliness and how you ensure that every task is completed thoroughly. Mention any relevant experience that showcases your attention to detail.
✨Communicate Effectively
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. Be ready to discuss how you would interact with guests and co-workers to maintain a positive environment.
✨Emphasise Reliability and Initiative
Bally's values reliability and initiative. Prepare to talk about your work ethic and provide examples of times when you took the initiative to solve a problem or improve a process in your previous roles.
