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- Tasks: Assist residents with dining, take orders, and ensure exceptional service during meal times.
- Company: Gradwell Park is a welcoming retirement village focused on enhancing residents' dining experiences.
- Benefits: Enjoy perks like a pension scheme, enhanced leave, birthday leave, and wellbeing days.
- Why this job: Join a friendly team dedicated to creating a warm atmosphere and making a difference in residents' lives.
- Qualifications: Previous hospitality or customer service experience preferred; must be over 18 years old.
- Other info: Ideal for those looking to work weekends and gain valuable experience in a supportive environment.
Gradwell Park is looking for a Hospitality Assistant to work weekends within our onsite restaurant/bar. The ideal candidate will be able to work both Saturday and Sunday and have a passion for customer service and a genuine desire to enhance the dining experience for our residents.
As a Hospitality Assistant in our retirement village, you will play a key role in ensuring that our residents receive exceptional service during meal times. We pride ourselves on offering excellent service and creating a warm and inviting atmosphere for our residents.
Responsibilities:- Greet residents warmly as they arrive at the dining area
- Assist residents with seating and provide menus
- Take food and beverage orders accurately and efficiently
- Serve meals and beverages in a timely manner
- Ensure that residents' dietary preferences and restrictions are accommodated
- Clear tables and reset them for the next service
- Provide friendly and attentive service to residents throughout their meal
- Collaborate with kitchen staff and other waitstaff to ensure smooth operation of the dining area
- Handle residents' concerns or special requests with professionalism and courtesy
- Maintain cleanliness and organization in the dining area
- Previous experience in a hospitality setting or in a customer service role preferred
- Excellent communication and interpersonal skills
- Ability to multitask and work efficiently in a fast-paced environment
- Strong attention to detail
- Compassionate and patient demeanour
- Knowledge of food safety and sanitation guidelines
- Must be over 18 years old
In return we offer a number of benefits including, pension scheme, enhanced annual leave, birthday leave, rewards schemes, volunteering and wellbeing days and much more!
Hospitality Assistant - Weekends employer: Retirement Villages Group
Contact Detail:
Retirement Villages Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Assistant - Weekends
✨Tip Number 1
Familiarise yourself with the specific needs of residents in a retirement village. Understanding their preferences and dietary restrictions will show your genuine interest in enhancing their dining experience.
✨Tip Number 2
Highlight any previous experience in hospitality or customer service during your interactions. Share specific examples of how you provided exceptional service, as this will resonate well with the hiring team.
✨Tip Number 3
Demonstrate your ability to work efficiently in a fast-paced environment by discussing any relevant experiences. Mention how you managed multiple tasks while maintaining a high level of service.
✨Tip Number 4
Showcase your communication skills by engaging with staff and potential colleagues during the application process. Building rapport can make a positive impression and highlight your teamwork abilities.
We think you need these skills to ace Hospitality Assistant - Weekends
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Hospitality Assistant position. Tailor your application to highlight how your skills and experiences align with what Gradwell Park is looking for.
Craft a Compelling CV: Ensure your CV showcases relevant experience in hospitality or customer service. Highlight any specific roles where you demonstrated excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.
Write a Personalised Cover Letter: In your cover letter, express your passion for customer service and your desire to enhance the dining experience for residents. Mention any previous experience that relates directly to the role and explain why you want to work at Gradwell Park.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Retirement Villages Group
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share specific examples from your past experiences where you went above and beyond to enhance a customer's experience.
✨Demonstrate Your Teamwork Skills
Since the role involves collaborating with kitchen staff and other waitstaff, highlight your ability to work well in a team. Discuss any previous roles where teamwork was essential to success.
✨Prepare for Common Questions
Anticipate questions related to handling dietary restrictions or special requests. Be ready to discuss how you would approach these situations with professionalism and care.
✨Emphasise Attention to Detail
In a hospitality role, attention to detail is crucial. Provide examples of how you've ensured accuracy in orders or maintained cleanliness in previous positions to showcase your diligence.
