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- Tasks: Support management in creating a customer-focused sales culture and ensure an amazing shopping experience.
- Company: Join a vibrant team known for innovation and a fantastic retail culture.
- Benefits: Enjoy flexible hours, growth opportunities, and a fun work environment.
- Why this job: Be part of a team that values personal service and customer satisfaction while developing your skills.
- Qualifications: Must be 16+, with excellent communication and customer service skills; retail experience is a plus.
- Other info: We welcome applications anytime, even if positions aren't currently open.
The predicted salary is between 20000 - 30000 £ per year.
We are customer obsessed, innovative, and have the best culture in retail. Join our team today!
POSITION OBJECTIVE: The Sales Associate is responsible for supporting Management in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including ensuring a great customer experience and maximum profitability.
FUNCTIONAL RESPONSIBILITIES:
- Drive for Results: Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires. Maintains knowledge of current sales and promotions; maintains pricing and visual standards. Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management. Participates in visual directives including monthly store sets and zone maintenance.
- Customer Experience: Models and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience. Ensures prompt resolution of customer concerns. Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations. Reinforces buying decisions at the checkout and achieves add on goals including gift card sales. Signs up clients for reward program. Builds and maintains a solid customer following through clienteling and wardrobing. Knows current product fit and style assortment offerings in store and online. Maintains consistent client communication through utilization of customer book.
- Operational Excellence: Supports replenishment activities that keep the store full and abundant. Assists with locate fulfillment. Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed. Assists with boutique cleanliness and organization.
- Teamwork and Growth: Promotes an inclusive, collaborative approach to problem solving. Seeks personal developmental opportunities and readily solicits feedback. Other duties as assigned.
This position may be found in multiple brands. Some duties may vary from brand to brand.
QUALIFICATIONS:
- Retail or sales experience preferred
- Must be 16 years of age or older
- Excellent communication skills
- Excellent customer service skills
- Able to learn or adapt to technology provided by the company
- Strong organizational skills and ability to multi-task in a fast-paced environment
- Able to communicate with customers, Associates, and Management
- Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.
PHYSICAL REQUIREMENTS:
- Constant Walking/Standing - 67-100% of 8-hour shift
- Occasional Lifting up to 50 lbs. - 1-33% of 8-hour shift
- Frequent Climbing - 34%-66% of 8-hour shift
Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.
Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
Sales Associate - Soma employer: Chico's
Contact Detail:
Chico's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - Soma
✨Tip Number 1
Familiarise yourself with the brand's values and culture. Since the Sales Associate role at Soma emphasises a customer-obsessed and innovative environment, showing that you understand and align with these principles during your interactions can set you apart.
✨Tip Number 2
Practice your communication skills. As excellent communication is crucial for this role, consider role-playing scenarios where you engage with customers, addressing their needs and promoting products effectively.
✨Tip Number 3
Demonstrate your knowledge of current sales and promotions. Being well-informed about what’s happening in-store will not only help you in the interview but also show your enthusiasm for the position and the brand.
✨Tip Number 4
Network with current employees or visit the store to get a feel for the environment. This can provide you with insights into the team dynamics and customer interactions, which you can reference in your discussions with us.
We think you need these skills to ace Sales Associate - Soma
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Sales Associate at Soma. Highlight your relevant experience in customer service and sales in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your communication skills, customer service experience, and ability to work in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and customer service. Mention specific examples of how you've provided excellent customer experiences in the past and how you can contribute to the team.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Chico's
✨Show Your Customer Service Skills
Since the role is all about providing an amazing customer experience, be ready to share examples of how you've gone above and beyond for customers in the past. Highlight your ability to resolve issues and create a positive shopping environment.
✨Demonstrate Product Knowledge
Familiarise yourself with the products offered by the company. During the interview, mention any specific items you like or have experience with, and discuss how you would recommend them to customers based on their needs.
✨Emphasise Teamwork
The job requires collaboration with team members, so be prepared to talk about your experiences working in teams. Share how you contribute to a positive team dynamic and how you handle conflicts or challenges within a group.
✨Be Ready for Role-Playing Scenarios
Interviews for sales positions often include role-playing exercises. Practice common scenarios, such as handling a difficult customer or upselling a product, to demonstrate your sales techniques and customer service approach.
