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- Tasks: Engage customers, provide expert advice, and maintain store standards in a vibrant retail environment.
- Company: Join Victoria's Secret, a leading brand known for empowering customers through exceptional products and experiences.
- Benefits: Enjoy 25% off products, access to health services, and fantastic learning opportunities.
- Why this job: Be part of an iconic brand, develop your skills, and create memorable customer experiences every day.
- Qualifications: Passion for retail, eagerness to learn, and a team-oriented mindset are essential.
- Other info: Flexible part-time hours available; workplace adjustments offered for those in need.
The predicted salary is between 12000 - 18000 £ per year.
As a Sales Associate at Victoria's Secret you’ll work in an exciting, engaging, fast-paced environment, surrounded by a friendly and supportive team who are all connected through their passion for delivering the very best customer experience. No two days are ever the same, which is part of the fun, however we can give you an idea of what’s in store for you…
- Customer Service - through your passion for our products, you’ll be delivering an exceptional customer experience to all our customers, from helping them find the perfect product to helping them complete their purchase at the till.
- Brand Bra Experience - providing our brand bra fitting experience, giving customers expert advice as to their size and what styles suit their needs best.
- Visual Merchandising - with the training provided you’ll be owning the merchandising and presentation of our products, helping customers find the products they need, and the things they didn’t even know they needed!
- Store Standards - maintaining store standards, front and back, including managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures.
About You
- Passion for retail - You have a passion for all things retail whether it be front or back of house, ultimately creating a unique experience for every customer is your favourite thing to do.
- Love the customer - You have a keenness to learn and develop your customer service skills and product knowledge, always wanting to take part in the amazing learning programmes we have to offer.
- Relationships that count - You are keen to be part of the business and want to develop valued relationships with your team and our customers.
- Team Player - You are flexible, supportive and contribute to a positive working environment for all team members.
- Fast is fun - you like to work in a busy environment and can adapt to completing different tasks throughout the day.
About Us
We don’t just sell products...we sell experiences. Although Victoria’s Secret is primarily known for lingerie, beauty products and accessories, our brand extends much further. Together with the Victoria’s Secret PINK brand we have come to represent an aspirational lifestyle — a way of life with lots of fun along the way. We help customers feel empowered and comfortable and offer the best bra fit experience on the high street. Join us and be part of one of the most iconic brands in the world.
About The Team
- 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
- 10% off most partner brands & up to 15% off Branded Beauty
- Access to free health and wellbeing services
- Sample Sales
- Fantastic L&D opportunities
- Life assurance
- Annual Travel Card Loan
- Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more
Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email UKHR@victoriassecret.co.uk (please include 'Workplace Adjustments' in the subject line).
Sales Associate - Victoria\'s Secret, Liverpool employer: Next
Contact Detail:
Next Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - Victoria\'s Secret, Liverpool
✨Tip Number 1
Familiarise yourself with Victoria's Secret products and brand values. Understanding their offerings and what makes them unique will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail scenario. This will help you feel more comfortable and confident when interacting with customers in a fast-paced environment.
✨Tip Number 3
Showcase your teamwork abilities by discussing past experiences where you collaborated effectively with others. Highlighting your flexibility and supportiveness will resonate well with the team-oriented culture at Victoria's Secret.
✨Tip Number 4
Be prepared to discuss how you handle busy environments. Share examples of how you've successfully managed multiple tasks at once, as this is crucial for thriving in a dynamic retail setting like Victoria's Secret.
We think you need these skills to ace Sales Associate - Victoria\'s Secret, Liverpool
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Sales Associate position. Tailor your application to highlight how your experience aligns with these requirements.
Show Your Passion for Retail: In your cover letter, express your enthusiasm for retail and customer service. Mention any previous experience you have in similar roles and how it has prepared you to deliver exceptional customer experiences at Victoria's Secret.
Highlight Teamwork Skills: Emphasise your ability to work as part of a team. Provide examples of how you've contributed to a positive working environment in past roles, as this is crucial for the Sales Associate position.
Proofread Your Application: Before submitting your application, make sure to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Next
✨Show Your Passion for Retail
Make sure to express your enthusiasm for the retail environment during the interview. Talk about your previous experiences in retail or customer service and how they have shaped your passion for creating unique customer experiences.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight situations where you went above and beyond to help a customer, as this role at Victoria's Secret heavily focuses on delivering exceptional customer experiences.
✨Understand the Brand
Familiarise yourself with Victoria's Secret products and brand values. Being able to discuss their offerings, such as lingerie and beauty products, will show that you're genuinely interested in the brand and can connect with customers effectively.
✨Emphasise Teamwork and Flexibility
Since the role requires being part of a supportive team, be ready to share examples of how you've worked well in a team setting. Discuss your adaptability in fast-paced environments and how you contribute to a positive workplace culture.
