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- Tasks: Support HR operations, manage employee records, and optimise processes with AI tools.
- Company: Groupon connects customers with local businesses, fostering innovation and success.
- Benefits: Enjoy a hybrid work model, competitive pay, and growth opportunities in a progressive team.
- Why this job: Join a global transformation in HR, where your contributions make an immediate impact.
- Qualifications: 2-3 years in HR Operations, experience with Workday, and a passion for tech-driven solutions.
- Other info: Groupon values AI curiosity; leverage technology during the hiring process.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the HR Operations Specialist (UK-Ireland) role at Groupon. Groupon is a marketplace where customers discover new experiences and services every day, and local businesses thrive. We have partnered with over a million merchants worldwide, connecting over 16 million customers with deals across various categories. Unlike e-commerce giants, we are committed to helping local businesses succeed on a performance basis. We are on a journey to transform our business through results-driven strategies.
About Groupon: At Groupon, we’re building a marketplace where local businesses thrive and customers discover new experiences daily. As an AI-first company, we are transforming our work, mindset, and scalability—central to which is our People team. We are dedicated to fostering a high-performance culture rooted in agility, accountability, and innovation.
The Role: We seek a digitally savvy HR Operations Specialist to provide top-tier HR support to employees and managers across the UK and Ireland. This role focuses on ensuring data accuracy, compliance, and process efficiency throughout the employee lifecycle, leveraging a tech-forward, automation-driven approach. You will support daily operations, enhance employee experience, and collaborate with the HR Expert on formal processes and documentation. This role offers an exciting opportunity to embed AI and automation into HR functions.
What You’ll Do:
- HR Administration & Lifecycle Support: Manage onboarding, offboarding, job changes, and documentation workflows. Maintain employee records in Workday with a focus on accuracy and compliance (GDPR, audit). Coordinate case documentation for Employee Relations processes alongside the HR Expert.
- AI-Driven Process Optimization: Identify manual tasks suitable for automation with AI tools. Utilize platforms like Greenhouse, Workday, and Metaview to streamline admin tasks and generate insights. Collaborate with HR Operations and Tech teams to pilot and implement AI tools to improve employee experience and reduce administrative burdens.
- Data & Reporting: Create reports and dashboards on HR metrics (headcount, attrition, contract changes, ER activity). Support trend analysis and data storytelling to inform HR decision-making.
- SOPs & Continuous Improvement: Update and maintain SOPs for UK & Ireland HR processes, integrating AI functionalities where applicable. Work collaboratively to standardize scalable, tech-enabled HR practices.
Who You Are: 2–3 years experience in HR Operations, Shared Services, or People Admin, ideally in a mid-to-large or matrixed organization. Experience with Workday or similar HRIS, emphasizing data reliability and accuracy. Familiarity with tools like Greenhouse and automation bots; enthusiasm for using them. Curious, solution-focused, and adept at resolving admin and process pain points. Committed to accuracy, consistency, and delivering excellent employee experiences. Basic understanding of UK employment law and GDPR; Ireland experience is a bonus.
Why Join Groupon: Be part of a global, AI-driven transformation in HR practices. Hybrid work model with a London-based office and international collaboration. Flat organizational structure with ownership and scalable HR practice development. Competitive pay, benefits, and growth opportunities within a progressive People team.
Groupon aims to build strong communities through thriving small businesses. If you find this role aligns with your aspirations, click apply and join us in creating the ultimate destination for local experiences and services.
Beware of Recruitment Fraud: Groupon conducts merit-based recruitment without charging candidates. Be cautious of fake job postings and fraudulent offers. Always verify through our official channels at Groupon Careers.
HR Operations Specialist (UK-Ireland) employer: Greenhouse
Contact Detail:
Greenhouse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Operations Specialist (UK-Ireland)
✨Tip Number 1
Familiarise yourself with the tools mentioned in the job description, such as Workday and Greenhouse. Understanding how these platforms work will not only help you during the interview but also demonstrate your proactive approach to learning.
✨Tip Number 2
Showcase your enthusiasm for AI and automation in HR processes. Research recent trends and innovations in HR technology, and be prepared to discuss how you can leverage these tools to enhance employee experience and streamline operations.
✨Tip Number 3
Network with current or former employees of Groupon on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which you can use to tailor your approach during the application process.
✨Tip Number 4
Prepare specific examples from your past experience that highlight your problem-solving skills and ability to improve processes. Being able to articulate how you've successfully managed HR operations or implemented tech solutions will set you apart from other candidates.
We think you need these skills to ace HR Operations Specialist (UK-Ireland)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements of the HR Operations Specialist position. Tailor your application to highlight relevant experiences that align with these aspects.
Highlight Relevant Experience: Emphasise your 2–3 years of experience in HR Operations or similar roles. Provide specific examples of how you've managed onboarding, offboarding, and data accuracy in previous positions, especially if you've used tools like Workday.
Showcase Your Tech Savviness: Since the role focuses on AI-driven process optimisation, mention any experience you have with automation tools or platforms like Greenhouse and Metaview. Discuss how you've leveraged technology to improve HR processes in the past.
Express Your Passion for Innovation: Groupon values a culture of innovation and agility. In your application, convey your enthusiasm for AI and how you see it transforming HR practices. Share any ideas you have about integrating AI into HR functions.
How to prepare for a job interview at Greenhouse
✨Show Your Digital Savvy
As an HR Operations Specialist, you'll need to demonstrate your comfort with technology. Be prepared to discuss your experience with HRIS systems like Workday and any automation tools you've used. Highlight specific examples of how you've leveraged technology to improve processes.
✨Understand the Role of AI in HR
Groupon is keen on integrating AI into HR functions. Familiarise yourself with how AI can optimise HR processes and be ready to share your thoughts on its potential applications. This shows your alignment with their vision as an AI-first company.
✨Emphasise Compliance Knowledge
Given the focus on GDPR and UK employment law, brush up on these topics before your interview. Be ready to discuss how you ensure compliance in HR operations and any relevant experiences you've had in maintaining data accuracy and confidentiality.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world HR scenarios. Think about past challenges you've faced in HR operations and how you resolved them. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
