Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers, process sales, and maintain store standards while achieving sales goals.
- Company: Join Sherwin-Williams, a leading paint and coatings company with a commitment to quality.
- Benefits: Enjoy health benefits, generous time off, and opportunities for virtual physician visits.
- Why this job: Be part of a dynamic team that values customer satisfaction and offers growth opportunities.
- Qualifications: Must be 18+, have a valid driver's license, and be able to lift up to 50 lbs.
- Other info: This is a part-time role at Store #3265, with potential shifts at nearby locations.
This position is essential to the success of our retail stores. Store associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store.
Store associates are tasked with achieving excellent customer service while consistently meeting the store's sales goals. This position is eligible for health benefits, such as prescription savings and virtual physician visits, retirement and saving benefits, and more. Additional benefits include a generous time away from work package, including vacation, holidays, and military leave, among other benefits.
Job duties involve contact with customers, which may include minors, and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.
The individual selected for this role will be expected to work at Store #3265, located at: 20200 LaGrange Road Frankfort, IL 60423. This store is part of a POD of stores. The candidate will be asked to help cover hours at the following stores: Orland Hills Store 3043, New Lenox Store 3398, Homer Glen Store 3430, Lockport Store 3403.
This role is Part Time. Pay Starts at $16.40.
- Ensure high levels of customer satisfaction through excellent sales service
- Assist customers in person and over the phone by determining needs and presenting appropriate products and services
- Build productive trust relationships with wholesale and retail customers
- Process sales transactions accurately and consistent with policies and procedures
- Follow and achieve sales goals on a monthly, quarterly, and yearly basis
- Maintain precise work order files and formulas
- Pull appropriate products from the sales floor or warehouse
- Tint and mix products, as needed, to customer specifications
- Stock shelves and set up displays
- Clean store equipment
- Load/unload delivery trucks
- Assist in making deliveries, as needed
- Maintain in-stock and presentable condition assigned areas
- Remain knowledgeable on products offered and discuss available options
- Comply with inventory control procedures
- Suggest ways to improve sales
Minimum Requirements:
- Must be at least eighteen (18) years of age
- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
- Must have a valid, unrestricted Driver's License
- Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
- Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
Preferred Qualifications:
- Have at least a High School diploma or GED
- Have at least one (1) year experience working in a delivery, retail, or customer service position
- Have previous work experience selling paint and paint related products
- Have previous work experience operating tinting and mixing equipment
- Ability to read, write, comprehend, and communicate in more than one language
- Ability to read, write, comprehend, and communicate in Spanish
Store Associate employer: The Sherwin-Williams Company
Contact Detail:
The Sherwin-Williams Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Associate
✨Tip Number 1
Familiarise yourself with Sherwin-Williams products before your interview. Understanding the range of paints and related products will help you answer customer queries effectively and demonstrate your enthusiasm for the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family. Role-playing different customer scenarios can prepare you to handle inquiries and resolve concerns confidently, which is crucial for a Store Associate.
✨Tip Number 3
Research the store's sales goals and think of ways you could contribute to achieving them. Being able to discuss specific strategies during your conversation can show your proactive approach and commitment to the team's success.
✨Tip Number 4
Be ready to discuss your availability and flexibility regarding working hours. Since the role may require evenings and weekends, showing that you're adaptable can make you a more attractive candidate.
We think you need these skills to ace Store Associate
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Store Associate. Highlight key skills such as customer service, sales goals, and product knowledge that you possess.
Tailor Your CV: Customise your CV to reflect relevant experience in retail or customer service. Emphasise any previous roles where you successfully met sales targets or provided excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to build relationships with clients. Mention specific examples of how you've resolved customer concerns in the past.
Highlight Relevant Skills: In your application, make sure to highlight skills that are particularly relevant to the role, such as communication, teamwork, and problem-solving abilities. If you have experience with paint products or retail sales, be sure to mention it.
How to prepare for a job interview at The Sherwin-Williams Company
✨Know Your Products
Familiarise yourself with Sherwin-Williams products before the interview. Understand their features, benefits, and how they can meet customer needs. This knowledge will help you answer questions confidently and demonstrate your commitment to excellent customer service.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight situations where you resolved customer concerns or went above and beyond to ensure satisfaction. This will show that you understand the importance of client relationships in a retail environment.
✨Demonstrate Teamwork
Since the role involves working closely with colleagues, be ready to discuss your experience in team settings. Share how you contributed to team goals and supported your peers, especially in high-pressure situations. This will illustrate your ability to work well within a store team.
✨Be Ready for Situational Questions
Expect situational questions that assess how you would handle specific scenarios, such as dealing with difficult customers or meeting sales targets. Practice your responses using the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
