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- Tasks: Engage with customers and create memorable shopping experiences in our store.
- Company: Join Rituals UK & Ireland, a B Corp committed to beauty and joy.
- Benefits: Enjoy training opportunities, competitive bonuses, employee discounts, and wellness initiatives.
- Why this job: Be part of a vibrant team that values connection and personal growth.
- Qualifications: Previous retail or hospitality experience and a customer-focused mindset are essential.
- Other info: This is a part-time entry-level position at Cheshire Oaks.
Ready to be the face of our brand, and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.
As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience.
Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career. By working closely with your Store Manager and Assistant Store Manager, you’ll reach your personal goals and the goals for the store. You’ll interact with customers every day and ensure to provide a ‘best in class’ customer experience. You’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards.
High on energy, low on ego and with a little bit of humour! You are ‘one of a kind’ because your ability to connect with customers and make them feel at home in our stores. In addition, as Rituals Advisor, you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel even better.
On Top Of That, You Have:
- Relevant experience in a similar position within retail or hospitality.
- A customer-service mentality and team-player’s work ethic.
- Decision making and problem-solving skills.
- Good attention to detail, organised and structured.
All your information will be kept confidential according to EEO guidelines.
Benefits of working at Rituals:
- Training and development opportunities
- Competitive bonus scheme
- Rituals employee discount
- Quarterly product allowance
- Numerous wellbeing initiatives and EAP
- Company & Team Events
Sales Advisor - Cheshire Oaks (8 hours) employer: Rituals UK & Ireland (B Corp™)
Contact Detail:
Rituals UK & Ireland (B Corp™) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Cheshire Oaks (8 hours)
✨Tip Number 1
Familiarise yourself with Rituals' product range and brand values. Understanding their philosophy and the benefits of their products will help you engage customers more effectively and demonstrate your passion for the brand.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. This will prepare you to handle various customer interactions, ensuring you can provide a memorable experience that aligns with Rituals' standards.
✨Tip Number 3
Network with current or former employees of Rituals. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
✨Tip Number 4
Showcase your enthusiasm and energy during any interactions with the hiring team. Being high on energy and low on ego, as mentioned in the job description, will demonstrate that you embody the spirit of the brand.
We think you need these skills to ace Sales Advisor - Cheshire Oaks (8 hours)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Rituals UK & Ireland is looking for in a Sales Advisor. Highlight key responsibilities and required skills that resonate with your experience.
Tailor Your CV: Customise your CV to reflect relevant experience in retail or hospitality. Emphasise your customer service skills, teamwork, and any specific achievements that demonstrate your ability to create memorable customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your understanding of their values. Mention how your personality aligns with their 'high on energy, low on ego' ethos and provide examples of how you've successfully engaged with customers in the past.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-organised and visually appealing to make a strong first impression.
How to prepare for a job interview at Rituals UK & Ireland (B Corp™)
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Rituals and its products during the interview. Share why you love the brand and how it aligns with your values, as this will demonstrate your genuine interest in becoming a part of their team.
✨Prepare for Customer Interaction Scenarios
Since the role involves engaging directly with customers, be ready to discuss how you would handle various customer scenarios. Think of examples from your past experience where you provided excellent customer service or resolved issues effectively.
✨Highlight Your Teamwork Skills
As a Sales Advisor, you'll be working closely with your Store Manager and colleagues. Be prepared to talk about your experiences in a team environment, showcasing your ability to collaborate and contribute to a positive workplace culture.
✨Demonstrate Attention to Detail
Rituals values a clean and visually appealing store. During the interview, mention any relevant experience you have with maintaining standards in retail or hospitality, and how you ensure that every detail is taken care of to enhance the customer experience.
