Production Support Engineer
Production Support Engineer

Production Support Engineer

Belfast Full-Time 28800 - 48000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Provide L3 support for Trade Surveillance, resolving production issues and improving stability.
  • Company: Join Net2Source Inc., a rapidly growing global workforce solutions company with a diverse culture.
  • Benefits: Enjoy hybrid work options and the chance to work with Fortune 1000 companies.
  • Why this job: Be part of a dynamic team tackling real-world challenges in financial markets.
  • Qualifications: Must have JAVA experience, industrial certification, and strong problem-solving skills.
  • Other info: Ideal for independent thinkers who thrive in fast-paced environments.

The predicted salary is between 28800 - 48000 £ per year.

Net2Source Inc. is one of the fastest growing diversity certified global workforce solutions companies with an unprecedented YoY growth of over 100% for the last 6 years working with Fortune 1000/Global 2000 across 34 countries and 5 continents including North America, South America, Europe, Asia, Australia, and the Middle East.

About the Role:

  • Skill: JAVA Production Support/Deployment Experience Only
  • Location: Belfast, UK
  • Mode: Hybrid
  • Type: Perm/FTE

Job Description:

  • Mandatory Certification: Any Industrial Certification

To provide L3 coverage for the Trade Surveillance Case Managers and associated products. This will involve working independently as well as collectively within the wider L3 function within Trade Surveillance to investigate, diagnose, and provide answers and solutions in a timely fashion on production issues. The main technologies used are Oracle, Java, Spring Boot, Angular, JavaSpark, and HIVE.

Responsibilities Include:

  • Communicating with the wider L3 function on daily standups around issues and their remediations.
  • Working with GPA L1 and other L3 colleagues to triage, investigate, and resolve production issues.
  • Resolving production issues independently where possible.
  • Reporting status on issues to management with part responsibility on reducing them over the longer term.
  • Working with the development teams where required for more complex issues to fix production issues.
  • Monitoring and resolving any production blockages, i.e., data pipeline flows.
  • Working with the wider team to ensure runbooks are up to date and actionable.
  • Understanding ongoing work and its effects on the products and guiding teams on ways to improve production stability.
  • Ownership of issues.

Skill Set:

  • Excellent written and verbal communication skills.
  • Strong problem-solving mindset.
  • Independent working and able to manage their own time effectively.
  • Responsibility and diligence in their work.
  • Understanding of web applications and data pipelines.
  • Some domain knowledge of financial markets and data types.
  • Some expertise in case management.

Technologies that are ideal to have a background in:

Production Support Engineer employer: Net2Source Inc.

Net2Source Inc. is an exceptional employer, offering a dynamic work environment in Belfast that fosters innovation and collaboration. With a strong commitment to employee growth, the company provides ample opportunities for professional development and advancement within a diverse and inclusive culture. Employees benefit from a hybrid work model, competitive compensation, and the chance to work with cutting-edge technologies while contributing to impactful projects for Fortune 1000 clients.
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Contact Detail:

Net2Source Inc. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Production Support Engineer

✨Tip Number 1

Familiarise yourself with the technologies mentioned in the job description, especially Java, Spring Boot, and Oracle. Having hands-on experience or projects that showcase your skills in these areas can significantly boost your chances.

✨Tip Number 2

Network with professionals in the field of production support and trade surveillance. Attend relevant meetups or online forums to connect with others who work in similar roles, as they might provide insights or even referrals.

✨Tip Number 3

Prepare for potential technical interviews by brushing up on problem-solving scenarios related to production issues. Be ready to discuss how you would approach diagnosing and resolving common problems in a production environment.

✨Tip Number 4

Showcase your communication skills during any interactions with us. As the role requires collaboration with various teams, demonstrating your ability to convey complex information clearly will set you apart from other candidates.

We think you need these skills to ace Production Support Engineer

Java
Spring Boot
Angular
Oracle Database
HIVE
Production Support
Problem-Solving Skills
Communication Skills
Independent Working
Time Management
Understanding of Web Applications
Data Pipeline Management
Financial Markets Knowledge
Case Management Expertise
Team Collaboration

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in JAVA production support and deployment. Emphasise any certifications you hold, especially industrial ones, and detail your familiarity with technologies like Oracle, Spring Boot, and Angular.

Craft a Strong Cover Letter: In your cover letter, explain why you're a great fit for the Production Support Engineer role. Mention your problem-solving skills and ability to work independently, as well as your understanding of financial markets and data pipelines.

Showcase Communication Skills: Since excellent written and verbal communication skills are essential for this role, consider including examples in your application that demonstrate how you've effectively communicated in previous positions, particularly in resolving production issues.

Highlight Team Collaboration: Discuss your experience working collaboratively within teams, especially in triaging and resolving production issues. Mention any specific instances where you contributed to improving production stability or updating runbooks.

How to prepare for a job interview at Net2Source Inc.

✨Showcase Your Technical Skills

Make sure to highlight your experience with the technologies mentioned in the job description, such as Java, Spring Boot, and Oracle. Be prepared to discuss specific projects where you used these technologies and how they relate to production support.

✨Demonstrate Problem-Solving Abilities

Prepare examples of past challenges you've faced in production environments and how you resolved them. This role requires a strong problem-solving mindset, so showcasing your analytical skills will be crucial.

✨Communicate Effectively

Since excellent communication skills are essential for this position, practice articulating your thoughts clearly. Be ready to explain complex technical issues in a way that non-technical stakeholders can understand.

✨Understand the Financial Domain

Familiarise yourself with basic concepts of financial markets and data types. Having domain knowledge will not only help you answer questions more effectively but also demonstrate your commitment to the role.

Production Support Engineer
Net2Source Inc.
Location: Belfast
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