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For Companies At a Glance
- Tasks: Engage customers, support team goals, and maintain store standards.
- Company: Urban Outfitters is a trendy retail brand known for its unique style and vibrant culture.
- Benefits: Enjoy up to 40% off, flexible leave, and wellness support.
- Why this job: Join a creative team that values positivity and personal growth in a fun environment.
- Qualifications: Previous retail experience is a plus; strong communication skills are essential.
- Other info: Located in Westfield Stratford City, this role offers ongoing learning opportunities.
The predicted salary is between 20000 - 30000 £ per year.
This position is located at Westfield Stratford City, London, E20 1EP, United Kingdom.
The main objective of this role is to support the store management team in achieving a store environment that fosters creativity, employee development, and the VIBE philosophy. To uphold the Urban Outfitters 'Peers Training Peers' philosophy.
What You’ll Be Doing
- People: Deliver a positive, friendly experience by engaging the customer through conversation and service. Enhance the VIBE by focusing on customers during prime time selling hours. Provide a store experience that reflects the Company’s mystery shop standards. Contribute to the overall VIBE in the store by being positive, respectful, and helpful to others. Uphold Company standards and act as a positive role model to peers.
- Teamwork & Communication: Work productively within the team and take initiative to collaborate towards common goals. Assist in training and developing peers. Communicate positively and effectively with peers. Participate actively in daily and department meetings.
- Operations: Demonstrate proficiency in job knowledge (e.g., tills, shipment tasks, fitting room guidelines). Participate in processing new shipments and help keep receiving and back stock areas organized. Assist in completing weekly tasks such as markdowns, re-tickets, transfers, and RTVs accurately and on time. Follow loss prevention guidelines and comply with inventory control measures. Adhere to all health & safety regulations.
- Merchandising & Display: Maintain store merchandising and cleanliness standards. Ensure merchandise is ticketed and the sales floor is well stocked. Support sales by assisting in merchandising and display projects. Stay informed about current products and trends.
What You’ll Need
- Previous retail experience is a plus but not required.
- An awareness of the Urban Outfitters brand and its appeal to the local market.
- Strong communication skills.
The Perks
- Work-Life Balance: 'Life Leave' — one day per year for personal milestones, in addition to annual leave.
- Wellbeing: Employee Assistance Program supporting mental, physical, and financial health. Discounts on external gym memberships. Private Medical Insurance for eligible employees.
- Employee Discounts: Up to 40% discount at all URBN Brands.
- Travel: Season ticket loan for eligible employees. Cycle to work scheme for eligible employees.
- Continued Development: Structured support and ongoing learning opportunities within the business.
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. Employment decisions are based on merit, job requirements, and business needs.
Urban Outfitters Sales Associate - Stratford, London employer: URBN
Contact Detail:
URBN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Urban Outfitters Sales Associate - Stratford, London
✨Tip Number 1
Familiarise yourself with Urban Outfitters' brand and its unique VIBE philosophy. Understanding their culture and values will help you connect with the team and demonstrate your enthusiasm during any interactions.
✨Tip Number 2
Engage with current employees or visit the store to get a feel for the environment. This will not only give you insights into the day-to-day operations but also help you formulate questions that show your genuine interest in the role.
✨Tip Number 3
Prepare to showcase your communication skills by thinking of examples where you've successfully engaged customers or worked as part of a team. Being able to articulate these experiences will set you apart during any discussions.
✨Tip Number 4
Stay updated on current fashion trends and products that Urban Outfitters offers. This knowledge will not only impress during conversations but also help you contribute positively to the store's merchandising and customer engagement efforts.
We think you need these skills to ace Urban Outfitters Sales Associate - Stratford, London
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Urban Outfitters Sales Associate position. Understand the key responsibilities and required skills, such as customer engagement and teamwork, to tailor your application accordingly.
Highlight Relevant Experience: Even if you don't have direct retail experience, think about any customer service roles or teamwork experiences you've had. Make sure to highlight these in your CV and cover letter, showing how they relate to the VIBE philosophy and the role's requirements.
Show Your Passion for the Brand: Urban Outfitters values an awareness of their brand. In your application, express your enthusiasm for Urban Outfitters and how you connect with their style and culture. This can set you apart from other candidates.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also reflects your personality. Use it to convey your positive attitude and readiness to contribute to the store environment, aligning with the company's values.
How to prepare for a job interview at URBN
✨Know the Brand
Familiarise yourself with Urban Outfitters' brand values and their unique appeal to the local market. This will help you demonstrate your enthusiasm for the role and show that you understand what makes the company special.
✨Showcase Your Communication Skills
Since strong communication is key in this role, practice engaging in friendly conversations. Be prepared to discuss how you've successfully interacted with customers or worked within a team in previous experiences.
✨Emphasise Teamwork
Highlight any past experiences where you collaborated with others to achieve common goals. Urban Outfitters values teamwork, so be ready to share examples of how you contributed positively to a team environment.
✨Demonstrate Your Initiative
Be prepared to discuss times when you took the initiative in your previous roles. Whether it was helping to train peers or suggesting improvements, showing that you can take charge will resonate well with the interviewers.
