Helpdesk Administrator

Endeavour Recruitment have an exciting opportunity for a motivated individual to join our leading client as a Helpdesk Administrator for a 6-month contract.

The role will be hybrid – Location: Milton Keynes

The Helpdesk Administrator role will suit contractors looking for full or part-time roles.

The selected Helpdesk Administrator will deliver the following tasks:

• Provide a complete customer support function for incoming enquiries.
• Log, locate, and close calls, and where applicable assist customers with user and technical problems.
• Liaise with engineers to enable the optimum field service provision.
• Deal with workshop repairs and returns in accordance with company guidelines

Required skills and experience:

• Excellent customer service experience, particularly over the telephone
• Experience of working in a similar IT-related field
• Experience of working on customer web applications
• Knowledge of Excel

Get in touch for further details or send us your application ASAP!