Global Senior AR Credit & Collections Analyst

We are seeking a results driven Global Senior AR Credit and Collections Analyst to join our team in the UK. How you\’ll make an impact: Work closely with the Head of Billing and Collections to meet target requirements, improve departmental efficiency, and make suggestions for inter-departmental improvements. Research and analyze customer accounts prior to making customer contact for past due balance Communicate with customers via phone or email regarding outstanding invoices and maintain detailed collection notes Successfully resolve difficult or complex collections challenges by utilizing technical knowledge of collections, critical thinking and, procedural guidelines Collaborate closely with Finance, Sales and our customers to resolve billing and collection issues Help with forecasting accurate collection estimates for the month or quarter to the Finance team for use in company forecasts. Assist with month-end, quarter-end and year-end closing duties as needed Backup for cash applications and invoicing duties What you\’ll need to be successful: 5+ years in Collections experience, preferably in SaaS/Technology Bachelor\’s Degree in Accounting/Finance preferred Knowledge of generally accepted accounting principles Excellent written and verbal skills Proficient in NetSuite ERP system and Salesforce Proficient in Microsoft Office Word, Excel and Google Suite tools Able to adapt & work in a fast-paced environment with strict deadlines Experience with international laws and regulations concerning credit and collections is a plus #LI-Hybrid #LI-SC1 #J-18808-Ljbffr